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Manager, Global Telecom Analysis Operations
ZeitviewToronto, ON, CA- Temps plein
Manager, Global Telecom Analysis Operations
This is a 100% remote role in Canada or the US.
About Us
Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions.
About the Role
As the Telecom Analysis Operations Manager you will be responsible for the telecom pipeline, reporting to the Director of Analysis Operations. You will also directly manage the full team based in the Philippines and India.
Responsibilities
- Manage the overall pipeline of sites in the telecom pipeline
- Track risks to client timelines, revenue delivery and address and escalate risks
- Review pipeline metrics, identify key findings and actions in collaboration with other responsible team members and representatives from other teams, present results in relevant weekly meetings. Help to identify and strategize objectives, analyze and present OKRs for this area of the global business.
- Address client requests (prioritization, timing requests, etc), manage pipeline of ad-hoc client requests
- Manage team-level resourcing, including training and staffing, with support
- Direct management of Telecom Lead Analyst (regional manager in APAC)
- Assist in meeting client needs by ensuring high quality analysis, monitoring quality metrics and taking appropriate actions, collaborating with flight and analysis teams
Qualifications
What’s Included
Zeitview is proud to be an equal opportunity employer. We cultivate an environment where our team members can bring their authentic, whole selves to work. We are committed to building and delivering a diverse, inclusive, and equitable workforce and to act swiftly if this value is ever threatened. We are constantly striving to be better and continue to take strategic steps to advance representation. We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.
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