Bilingual Group Benefits Administrator

Job Description

We are seeking a Bilingual Group Benefits Administrator to join our Coughlin team in Ottawa.

The Bilingual Group Benefits Administrator provides administrative and customer service related services to Voluntary Life Insurance Plans, in such a way as to enable the smooth operation and administration of the Group Life Insurance Plans.

In addition he / she is to provide direct liaison with the members of these groups.

Fluency in both English & French is required.

The Bilingual Group Benefits Administrator will :

• Process applications, death claims, deposits and waivers
• Perform database maintenance
• Ensure database information is accurate and up to date
• Provide top quality customer service

To be successful as aBilingual Benefits Administrator with Coughlin & Associates, you will need :

• Fluency in both English & French
• A good understanding of the administration of Life Insurance Benefits and related terminology
• The ability to process & deposit paper cheques
• Sound knowledge of Microsoft Office and standard office administration procedures
• Excellent grammatical, spelling, and communication skills in both official languages
• Superior data entry skills, as well as strong mathematical and reconciliation skills
• The ability to maintain good public relations, both within and outside the organization
• Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively
• The ability to adhere to existing company policies and procedures
• The ability to use tact and discretion to maintain information in the strictest of confidence

All-star candidates will have :

• Experience in the administration of benefits for unionized environments
• Experience processing electronic documents

What's in it for you :

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions.

Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About Coughlin & Associates Ltd. :

Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits.

Coughlin is a full-service benefits consultant and third party administrator. Our services include :

• Group benefits consulting and plan marketing
• Plan administration and correspondence
• Claims adjudication and payment

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions and public service organizations

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to.

We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.