Process server • brampton on
Administer, configure, and develop on the ServiceNow platform to support ITSM, ITOM, HRSD, and other business processes.Design and implement custom applications and integrations using ServiceNow St... Show more
The Technical Support Analyst is responsible for providing technical support via phone, email or deskside for our client’s end users and systems.Provide analysis incidents and/or a solution to it i... Show more
Our internationally known CPG client is seeking a hands-on.Senior Financial Analyst (Costing).This role will focus on analyzing and resolving material Purchase Price Variances (PPVs) that are impac... Show more
CoreFactor is searching for a Bilingual (French/English) Learning & Development Specialist on a contract basis for a client in the GTA.This position is hybrid and will require the successful co... Show more
Our growing Brampton client who is a leader in manufacturing is looking for a Millwright (433A) to join their team for a straight weekend shift.The ideal candidate will have a minimum of 5 years re... Show more
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
About us: Are you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products.With operations reaching 19 countries in North, Central and South Ameri... Show more
LATAM (Open to Global Talent with required skillset).The final offer is at the client’s discretion and will depend on the candidate’s interview result, skills, and experience.We are seeking a full-... Show more
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.Our corporate culture is about personal commitm... Show more
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand.Start making your own luck today!.All applicants must be at least 18 years of ... Show more
Our Client is a global CPG organization in search of a Senior Financial Analyst to join them on a 6-month contract assignment.The role is hybrid with 3 days in office located in Mississauga and 2 d... Show more
Trevor Frances Recruitment is supporting a client in the search for a Senior Full Stack Developer.This role is suited for an experienced developer who brings strong technical expertise across both ... Show more
With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.Charger logistics invests time ... Show more
We are looking for an energetic, bright, and technically savvy person to join our team as a IT / Technical Support.You will be surrounded by like-minded people that love technology and have experti... Show more
TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ... Show more
Join a company that is passionately committed to the pursuit of a better world through positive change.With more than 70 years of business and technical expertise in , , and , our in tirelessly wor... Show more
Process and oversee payroll operations for employees across multiple Canadian provinces, ensuring accuracy, confidentiality, and legislative compliance.Manage employee payroll and benefits changes,... Show more
HireArt is helping an on-demand, autonomous ride-hailing company find a PLM Applications Support Engineer to support the development, configuration, and maintenance of Product Lifecycle Management ... Show more
Careers and shaping Experiences Beyond the Box”.At Atlantic Packaging, every box tells a story and yours begins here.As a proudly Canadian-owned company with over 80 years of excellence in the corr... Show more
Administer, configure, and develop on the ServiceNow platform to support ITSM, ITOM, HRSD, and other business processes.
Design and implement custom applications and integrations using ServiceNow Studio and scripting tools.
Maintain the health of the CMDB and ensure data integrity through Discovery and integrations.
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Manage user roles, groups, and access controls (ACLs) to ensure secure and appropriate access.
Monitor system performance and conduct regular maintenance, upgrades, and patching.
Develop and maintain workflows, business rules, UI policies, client/server scripts, and notifications.
Provide technical support, troubleshoot issues, and resolve incidents related to the ServiceNow platform.
Create and maintain documentation for configurations, processes, and procedures.
Train our internal IT technology teams as needed and provide guidance on ServiceNow best practices
ServiceNow instance setup and environment configuration
ITSM, ITOM, HRSD module activation and configuration
Role-based access control matrix and ACL implementation
Scheduled maintenance plan (patching, upgrades, backups)
Custom Development & Integrations
Custom applications built using ServiceNow Studio
Scripted REST/SOAP integrations with third-party systems
Scoped application packages with update sets
API documentation for integrations
CMDB Health & Data Integrity
CMDB data model validation and normalization
Discovery configuration and credential setup
Integration maps for asset and configuration data sources
CMDB health dashboard and periodic audit reports
Technical Artifacts
Workflows & Automation
Flow Designer workflows for ITSM/HRSD processes
Business rules, client scripts, and server-side scripts
UI policies and UI actions for enhanced user experience
Notification templates and event triggers
Performance & Monitoring
System performance baseline and monitoring dashboards
Scheduled jobs and cleanup scripts
Upgrade testing and validation checklist
Performance tuning recommendations
Documentation & Training
Configuration guides for each module and integration
Standard Operating Procedures (SOPs) for platform usage
Troubleshooting playbooks for common issues
Change management and release documentation
What you must have:
Minimum 3-5 years of hands-on experience with ServiceNow administration and development.
Experience managing ServiceNow upgrades and patching cycles.
Proficiency in JavaScript, HTML, CSS, and REST/SOAP web services.
Experience with ServiceNow modules such as Incident, Problem, Change, Request, CMDB, and Knowledge Management.
Familiarity with ServiceNow Discovery, MID Servers, and integrations.
Strong understanding of ITIL framework and service management processes.
Experience with Agile/Scrum methodologies.
ServiceNow Certified System Administrator (CSA)
Nice to have:
ServiceNow Certified Application Developer
ITIL Foundation Certification
ServiceNow Implementation Specialist (for specific modules like ITSM, HRSD, etc.)
***Please note that proof of certification must be provided.
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
%2C%20Ltd.){kind=logo}
