Business Analyst, eHealth and Clinical Information Systems

Position Description :

CGI is expanding its Health and Life Sciences Team in the Atlantic Region. We are seeking an experienced Business Analyst of eHealth and Clinical Information Systems with experience leading and managing medium to large-sized technology consulting and delivery projects a complex healthcare setting.

Experience working with New Brunswick Health, Horizon, Vitalite and / or other Atlantic Provincial Health Authorities is required.

Experience working with Departments of Health is also desired. The successful candidate will have a strong delivery background in the Healthcare Sector and ideally some experience working as or alongside clinical teams.

We appreciate applications from clinically trained and experienced individuals. Candidates must have a background in healthcare consulting OR business analysis inside of a healthcare setting and an advanced degree in Health Informatics, Health Administration, Business Administration, Computer Sciences, Health Sciences or equivalent.

The ideal candidate will also have experience in IT Consulting sales / business development and have an extensive network in the sector that they can leverage to support practice building.

In the role of Business Analyst, eHealth and Clinical Information Systems you would be responsible for analyzing organizational processes, systems, and structures to identify areas for improvement and optimize efficiency, gathering and interpreting data, documenting requirements, and proposing solutions to enhance business and technology performance.

Collaborating with stakeholders, the Business Analyst facilitates communication between business units and IT teams, ensuring that projects meet strategic objectives and align with the organization's goals.

Your focus and priority is on client satisfaction, which you achieve through strategic, well organized and communicative project management as well as through strong team leadership and support to the CGI members (employees) on your delivery team(s).

You will ensure resourcing is achieved and performance reviews are completed for people assigned to your projects as well as providing recognition and regular coaching to team members.

This role reports to the Director of Consulting Services, Health and Life Sciences.

Your future duties and responsibilities :

• Managing the day-to-day relationship with the client and key project executives and stakeholders
• Develop project and solution design concepts and approaches
• Development of project proposals and business cases
• Lead the citizen engagement sessions leveraging design thinking methodologies
• Align business and clinical programs with digital health opportunities
• Perform gap analysis between program objectives and proposed digital health initiatives
• Document business and technical requirements
• Support the user experience interface and application design
• Support program design
• As necessary, support systems analysis, design, development, and implementation
• Lead the development of deliverables such as information flow modelling, workflow and activity diagrams, context diagrams, and business modelling

Required qualifications to be successful in this role :

• Experience working with New Brunswick Health, Horizon, Vitalite and / or other Atlantic Canada Health Authorities
• 8 years of experience as a Business Systems Analyst including requirements gathering, facilitation, use case analysis and detailed design activities.
• 3 years of eHealth experience as a Business Systems Analyst with in-depth knowledge of requirements gathering and functional design needed to deliver solution(s) enabling citizen access to personal health information.
• Experience with clinical information systems, such as EHR / EMRs like Cerner and Epic
• An understanding of the health interoperability and data privacy and protection landscape
• Must be goal oriented, results-driven and client focused
• Strategic and operational business planning
• Confident and dynamic personality with strong interpersonal skills
• Must have a bachelor’s degree in Business Administration, Computer Science, or a related discipline (an equivalent combination of education and experience may be considered).

Desirable Skills

• 10 years of experience as an BA in analysis where multiple businesses, systems and domains need be considered from an enterprise view.
• 5 years of experience and demonstrated capability in system and design analysis for scalable digital health solutions.
• 10 years of experience with facilitation, resulting in clear and concise user stories and business use cases.
• 3 years of experience as an BA working directly with Identity as a Service (IDaaS) solutions and enterprise master patient index solutions.
• Governance and organizational design
• Change management and communications

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