Implementation manager Jobs in Fredericton, NB

Description

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

• Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
• Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
• Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
• Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries

Position Overview:Responsible for providing instructional design expertise as part of the Learning and Development team within the business line you are aligned to support.This role performs task analysis, develops new training materials and/or enhances existing training materials, and provides facilitation (where needed) to meet business needs.

The role partners with business stakeholders, project management teams, and subject matter experts to ensure a comprehensive training solution is achieved and project timelines are met. Your expertise will ensure that our training curriculums and onboarding programs are engaging, informative, and aligned with the latest industry trends and instructional methodologies for virtual learning

Position: Instructional DesignerPosition Status: 6 Month Contract - Work from Home Hours of Work: ESTBusiness HoursDepartment: Training Design
Salary: $60-70K CAD annual

Responsibilities:

• Participate in multiple internal learning projects varying in size and complexity.
• Consult with clients, subject matter experts and internal client partners to understand learning needs and define success measures.
• Asses, evaluate and propose solutions plans to improve current training programs.
• Designs and develops end to end learning solutions in alignment with identified needs and including the preparation of all learning materials such as participant and facilitator workbooks, presentations, reference guides, job aids etc.
• Liaise with Training Design Manager throughout the design and development process for content validation.
• Facilitate/Lead Train-the-Trainer sessions for various client programs.
• Assist with reviewing and evaluating effectiveness of learning service providers, vendors and consultants providing insights and recommendations as appropriate.
• Participates in post implementation reviews with the objective of continually enhancing course content, reinforcing, and sustaining learned and desired behaviours.
• Participate in discussions and maintenance of existing training courses and materials in accordance with NTT DATA Learning and Development strategy.

Requirements:

• 3+ years of demonstrated experience applying adult learning practices related to developing training needs assessments, content development to support both e-learning and virtual trainer-led delivery, and an understanding of evaluative methods to measure course effectiveness, learner engagement and performance improvement.
• Adult education diploma, certificate, or degree with in-depth knowledge of adult learning principles, training methodologies, and best practices.
• Excellent verbal and written communication skills. Able to engage with cross-functional teams with varying levels of involvement with the training program and maintain relationships to build reliable internal SME support for the program and your subject area.
• Strong project management skills and ability to meet deadlines, accurately estimating time required for deliverables.
• Able to work on multiple projects simultaneously and demonstrate an ability to work independently and make sound decisions in an environment with multiple deadlines and changing priorities.
• Demonstrated proficiency in designing interactive eLearning modules including various formats (videos, screen-recorded tutorials, podcasts), etc.
• Demonstrated proficiency in developing scripts or storyboards for digital assets, including video, eLearning, articles, job aids, employee guides, or manager guides.
• Able to follow a style guide and standards to create training content for both technical and non-technical users.
• Provides ongoing support with maintenance reviews of existing learning programs, ensuring high-priority change requests and other Trainer feedback are included in the reviews.
• Demonstrated proficiency with Vyond, Articulate 360, Office 365, MS Teams, Audacity, Snag-it.
• Experience creating and editing voiceovers using AI based text-to-speech applications.
• Experience facilitating through WebEx and MS Teams preferred.

Inclusion. Belonging . Unleashing the power of being unique.We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.At NTT DATA what you do matters. Because here YOU can.
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