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Call center Jobs in Fredericton, NB

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Call center • fredericton nb

Last updated: 5 hours ago
  • Promoted
Grill Hero - Call Centre Agent

Grill Hero - Call Centre Agent

Grill HeroFredericton, NB, Canada
Full-time
Call Center Sales Agent Role Description : .What began as a small summer venture has grown into North America's trusted brand to offer 360-degree grill services. In doing so, Grill Hero enhances t...Show moreLast updated: 19 days ago
Investment Specialist - BMO Investment Center

Investment Specialist - BMO Investment Center

BMOREMOTE / TELETRAVAIL, NB, CAN
Remote
Full-time +1
VIRTUAL59 - REMOTE / TELETRAVAIL - ON - BMO.Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and inves...Show moreLast updated: 30+ days ago
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in5857 Independent Sublease Optometrist - Fredericton, nb - Pearle Vision

in5857 Independent Sublease Optometrist - Fredericton, nb - Pearle Vision

ESSILORLUXOTTICA GROUPFredericton, York County, Canada
Part-time
Total Rewards : Benefits / Incentive Information.At every neighborhood Pearle Vision, we believe nothing should keep patients from getting the eye care they need. We are experts who know that every app...Show moreLast updated: 5 hours ago
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Retail Store Associate Part Time Winners - Corbett Center

Retail Store Associate Part Time Winners - Corbett Center

The TJX Companies, Inc.Fredericton, York County, Canada
Part-time
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your de...Show moreLast updated: 5 hours ago
Control Systems Application and Management Specialist

Control Systems Application and Management Specialist

Meridia Recruitment SolutionsNew Brunswick
Full-time
Founded in 1924, Irving Oil operates Canada’s largest refinery in Saint John, New Brunswick, along with more than 900 fuelling locations and a network of distribution terminals spanning Eastern Can...Show moreLast updated: 30+ days ago
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Retail Store Associate Part Time Winners - Corbett Center

Retail Store Associate Part Time Winners - Corbett Center

TJX Canada – Winners, Marshalls, HomeSenseFredericton, York County, Canada
Part-time
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your de...Show moreLast updated: 5 hours ago
Bilingual Coordinator Critical Incident Services (French and English)

Bilingual Coordinator Critical Incident Services (French and English)

LifeWorksFredericton, New Brunswick, Canada
Full-time +1
TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ...Show moreLast updated: 30+ days ago
Inside Sales Professional

Inside Sales Professional

Rentokil InitialNew Brunswick, Canada
Full-time
About Rentokil-Terminix : Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control.O...Show moreLast updated: 30+ days ago
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Deloitte Operate Front Office, Contact Centre Team Leader

Deloitte Operate Front Office, Contact Centre Team Leader

Deloitte CanadaFredericton, York County, Canada
Permanent
Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Fredericton, NB; Halifax, NS. Moncton, NB; Saint John, NB; St.At Deloitte, our Purpose is to make an impact...Show moreLast updated: 5 hours ago
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupGlenelg, New Brunswick, Canada
Remote
Full-time +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Call Center Representative Agent experience needed.Call ...Show moreLast updated: 6 days ago
CRNA - EmergeOrtho New Brunswick Surgery Center and Wilmington Health Ambulatory Surgery Center - Float Position - 1099 / IC

CRNA - EmergeOrtho New Brunswick Surgery Center and Wilmington Health Ambulatory Surgery Center - Float Position - 1099 / IC

American Anesthesiology of North Carolina, PLLCEmergeOrtho New Brunswick
Part-time
EmergeOrtho New Brunswick Surgery Center.In August of 2016, four of North Carolina’s top orthopedic practices teamed up to provide the highest level of patient-centered orthopedic care.This allianc...Show moreLast updated: 30+ days ago
Outbound Winback B2B Sales Specialists

Outbound Winback B2B Sales Specialists

S&P DataNB, Fredericton, CA
Full-time
Competitive pay + uncapped bonus earning potential.Opportunity for growth and development .We have great benefits : HEALTH + DENTAL + VISION (We’ve got you covered!) . Virtual Training with an engagi...Show moreLast updated: 30+ days ago
Entry Level Remote Customer Service Representative (New Brunswick)

Entry Level Remote Customer Service Representative (New Brunswick)

MCI, LCFredericton, NB, CA
Remote
Full-time
ENTRY-LEVEL REMOTE CUSTOMER SERVICE REPRESENTATIVE (NEW BRUNSWICK).We are looking for full-time customer service representatives to support inbound customer service, help desk, and back-office proc...Show moreLast updated: 30+ days ago
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Sales and Customer Service Specialist – On Site

Sales and Customer Service Specialist – On Site

IO Solutions Call CenterFredericton, York County, Canada
Full-time +2
Sales and Customer Service Specialist – On Site.IO Solutions Contact Center is looking for candidates who enjoy challenges and love helping customers over the phone. Under the supervision of the Tea...Show moreLast updated: 5 hours ago
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Retail Store Associate Part Time Winners - Corbett Center

Retail Store Associate Part Time Winners - Corbett Center

WinnersFredericton, York County, Canada
Part-time
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your de...Show moreLast updated: 5 hours ago
Staff Clinician, Employee & Family Assistance Program

Staff Clinician, Employee & Family Assistance Program

CB CanadaFredericton, New Brunswick, Canada
Full-time
Staff Clinician, Employee & Family Assistance Program.Fredericton, New Brunswick, Canada.Make a difference in a growing, innovative mental health organization and centre of excellence in people-cen...Show moreLast updated: 1 day ago
Remote Bilingual Risk Specialist

Remote Bilingual Risk Specialist

Millennium 1 SolutionsFredericton, New Brunswick
Remote
Full-time
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution mat...Show moreLast updated: 30+ days ago
Customer Service Agent – French (Work From Home or On-site)

Customer Service Agent – French (Work From Home or On-site)

IO Solutions Contact CenterFredericton, NB, Canada
Remote
Full-time +2
Customer Service Agent – French (Work From Home or On-site).IO Solutions Contact Center is looking for French-speaking candidates who enjoy challenges and love helping customers over the phone.Unde...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Senior Network Analyst

Senior Network Analyst

Bulletproof, a GLI CompanyFredericton, York County, Canada
Full-time
Headquartered in Canada with locations across the United States and around the globe with a footprint on six continents, Bulletproof, a GLI company has decades of technology, security, and complian...Show moreLast updated: 5 hours ago
Grill Hero - Call Centre Agent

Grill Hero - Call Centre Agent

Grill HeroFredericton, NB, Canada
19 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Call Center Sales Agent Role Description :

Who is Grill Hero?

What began as a small summer venture has grown into North America's trusted brand to offer 360-degree grill services. In doing so, Grill Hero enhances their community's ability to have a safe & enjoyable place to create memories and experiences with their friends and families. We are committed to fostering an inclusive, equitable, and barrier-free workplace that celebrates diversity.

The Hero Mission

Our mission is to enhance barbecue health, safety, and performance, helping grillers make the most of every grilling experience.

Thrive

HERO Values

HONESTY EMPATHY RELIABILITY OPENNESS

These values guide our decision-making and have allowed us to build a business based on trust, accountability to results, commitment to improvement, and our focus on Winning Together!

Day in the Life

As a Call Center Agent at Grill Hero, you will be the first point of contact for our customers, managing inquiries, setting / rescheduling appointments, and ensuring a seamless experience. You'll play a crucial role in upselling services and promoting memberships. This position is perfect for those with strong written and verbal communication skills, a passion for customer service, and the drive to exceed sales targets in a fast-paced environment.

Live

What We Expect :

Core Responsibilities

  • Quote Management : Email and text quotes to customers promptly. Conduct email follow-ups on sent quotes.
  • Customer Support : Respond to complaints and inquiries professionally and empathetically via email. Resolve customer questions or escalate issues as necessary.
  • Database and Case Management : Update and maintain accurate customer information in the system. Create cases for escalations or detailed follow-ups.
  • Scheduling : Reschedule appointments as needed based on customer requests. Manage inbound customer service calls related to scheduling or inquiries.
  • Inbound and Outbound Calling : Handle incoming calls from potential and current customers. Conduct outbound calls to follow up on leads and generate sales.
  • Voicemail Management : Check, respond to, and manage voicemails promptly.
  • Follow-Up Calls : Proactively reach out to customers for follow-ups, ensuring leads are converted into sales.
  • Customer Engagement : Build rapport with customers to drive satisfaction and loyalty. Identify opportunities to upsell or cross-sell products and services.

You're Great At :

  • Team-player : Thrives in a collaborative team environment, contributing positively to group success.
  • Detail-oriented : Ensures accuracy in handling quotes, updating data, and processing requests.
  • Organized : Manages multiple tasks and priorities efficiently.
  • Customer-focused : Shows empathy and professionalism in resolving customer issues or complaints.
  • Strong Written Communicator : Crafts clear and professional emails and texts.
  • Tech-Savvy : Proficient with CRM systems, scheduling tools, and other software used for managing workflows.
  • Persuasive and Confident : Ability to sell products / services and influence decisions.
  • Outgoing and Personable : Builds strong customer relationships.
  • Target-Oriented : Thrives under sales quotas and KPI-driven environments.
  • Excellent Communication Skills : Strong verbal communication skills that convey professionalism and enthusiasm.
  • Problem-Solving Ability : Quickly resolves customer objections or issues to close sales.
  • Adaptable : Demonstrates adaptability and resourcefulness when navigating ambiguous situations or unexpected challenges.
  • Qualifications :

  • 1+ year of experience in customer service, sales, or a call center environment.
  • Strong verbal and written communication skills.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • High attention to detail to ensure accuracy in data entry and case management.
  • Ability to upsell and close sales effectively.
  • Comfortable handling inbound and outbound calls in a high-volume environment.
  • Quick thinking and ability to handle objections with professionalism
  • Proficiency with CRM systems and administrative tools.
  • Benefits :

  • Performance-based incentives
  • Opportunities for career growth
  • Be part of a company with an outstanding culture that values teamwork, respect, and a positive work environment, making every day enjoyable and rewarding.