Job Description This is a remote position.
Senior Business Analyst III – NBCN Lung & Cervical HPV Screening Project
Client: Provincial Health Application Services (PHAS), Service New Brunswick (SNB)
Project: New Brunswick Cancer Network (NBCN) Lung & Cervical HPV Screening Solution
Location: Remote within Canada (Preferred) / Fredericton, NB
Duration: 12 Months (up to 260 working days) with possible extension
Start Date: July 6, 2026
Employment Type: Contract
Language: English
About the Role
Service New Brunswick (SNB) is seeking a highly experienced Senior Business Analyst III to support the implementation of the New Brunswick Cancer Network's Lung and Cervical HPV Screening Programs. The successful candidate will act as the key liaison between business stakeholders and technical teams, ensuring business requirements are effectively translated into scalable Salesforce-based technology solutions.
This role requires expertise in healthcare transformation initiatives, Agile delivery, Salesforce implementations, stakeholder engagement, business process analysis, and product backlog management.
Key Responsibilities
Business Analysis & Requirements Management
Facilitate stakeholder workshops, discovery sessions, interviews, and requirements-gathering activities.
Elicit, analyze, validate, and document business, functional, and non-functional requirements.
Develop current-state (As-Is) and future-state (To-Be) process documentation.
Conduct workflow analysis, gap analysis, impact assessments, and operational readiness assessments.
Maintain end-to-end requirements traceability.
Create epics, features, user stories, use cases, and acceptance criteria.
Agile Delivery & Product Ownership Support
Manage and maintain Agile product backlogs using Jira or similar tools.
Lead backlog refinement, sprint planning, reviews, and demonstrations.
Prioritize backlog items based on business value and stakeholder requirements.
Collaborate with architects, developers, QA teams, and business stakeholders.
Salesforce & Digital Transformation
Support Salesforce implementation and modernization initiatives.
Map business requirements to Salesforce objects, workflows, and data models.
Assist with Salesforce integrations, data exchange, and business process transformation.
Process Improvement & Operational Readiness
Develop SOPs, workflow documentation, and operational frameworks.
Support organizational change management and transition-to-operations activities.
Create training materials, user guides, and support documentation.
Testing & Implementation Support
Support User Acceptance Testing (UAT).
Develop test scenarios and test cases.
Validate business acceptance criteria and requirements traceability.
Support implementation planning and deployment readiness.
Mandatory Qualifications
University Degree in Computer Science, Business Administration, or related field.
Minimum 7 years of IM/IT experience.
Minimum 5 years of experience supporting Salesforce implementations or Salesforce-based solutions.
Minimum 7 years as a Senior Business Analyst and/or Product Owner delivering:
Requirements elicitation
Workshop facilitation
User story development
Backlog grooming and refinement
Salesforce integrations and data exchange initiatives
Business process analysis and workflow design
Minimum 2 years working on Public Sector IM/IT projects.
Minimum 3 months supporting a Healthcare project within New Brunswick, Canada.
CBAP, PMI-PBA, or equivalent Business Analysis certification.
Strong English communication skills.
Available to start July 2026.
Preferred Experience
Healthcare transformation projects.
Salesforce Administration and Business Analysis.
BPMN process modeling.
Jira and Agile delivery frameworks.
Public sector digital transformation initiatives.
Enterprise integrations and cloud modernization projects.
Data migration, reconciliation, and legacy modernization.
Operational readiness and organizational change management.
Deliverables
Requirements documentation
BPMN process models
User stories and acceptance criteria
Gap analysis documentation
Jira backlog artifacts
SOPs and operational documentation
Training materials and user guides
UAT and testing support artifacts
Operational readiness documentation
Apply
Please send your updated resume along with:
Business Analysis Certification (CBAP/PMI-PBA)
Salesforce project details
Public Sector project experience
Healthcare project experience
Availability and rate expectations
Apply: Send resume & documents to recruiter@sereneaid.com
Call: 647-794-8009
RequirementsCore Business Analysis Skills Requirements Gathering & Elicitation Business Process Analysis Gap Analysis Workflow Analysis & Design Current-State (As-Is) and Future-State (To-Be) Process Mapping Functional & Non-Functional Requirements Documentation User Story Creation Use Cases & Acceptance Criteria Development Requirements Traceability Stakeholder Management Workshop Facilitation