Talent Acquisition Strategy and Operations Manager

A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people.

You'll focus on helping the local offices in driving the Firm's people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

It takes talented people to support the largest professional services organisation in the world. Our Recruiting team works to identify and attract talent for PwC.

You'll focus on engaging the most qualified experienced candidates by building relationships with job seekers and candidates, while understanding the dynamic hiring needs of each business.

Our team actively recruits for full time employees at all levels, from experienced to executive, as well as fixed term, contingent, and flexible talent and supports the internal movement process between roles.

Meaningful work you'll be part of

As a Talent Acquisition Strategy and Operations Manager , you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency.

Responsibilities include but are not limited to :

• Manage escalations, special exceptions and manage timelines
• Oversee large onboarding intakes providing guidance, communication and escalation support to ensure an exceptional candidate experience
• Lead relationships with key technology teams and vendors ( HireVue , Workday, Phenom People, First Advantage)
• Prepare and lead quarterly business reviews with key TA leaders to consult on new features / releases, KPI's and use cases to meet the strategic needs of Talent Acquisition
• Monitor and provide feedback to vendors on service delivery standards and oversee technical support issues
• Support the transition of our current RPA solutions and Google tools to MS365 / PowerAutomate
• Lead our continued digital adoption of GenAI , Power Apps and MS365 throughout Talent Acquisition, creating use cases and solving critical challenges in new ways
• Oversee system testing projects, project planning and manage stakeholders and vendors
• Coach and developteam members to drive innovation and embed our PwC professional framework in to daily work
• Drive efficiency and collaboration across HC and BE to deliver key priorities in process excellence, technology and transformation
• Act as a trusted advisor to teams providing guidance and support with best practices

Experiences and skills you'll use to solve

• Previous experience / knowledge of systems like Hirevue, Workday and Phenom
• Strong technical aptitude
• Understanding of recruitment and onboarding processes
• Exceptional communication and presentation skills
• This is a 12-month full-time contract opportunity

Why you'll love PwC

We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes.

This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

Learn more about our Application Process and Total Rewards Package at : https : / / jobs-ca.pwc.com / ca / en / life-at-pwc

The most connected firm through activity based working

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive.

We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done.

PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site.

This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm.

Exact expectations for your team can be discussed with your interviewer.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong.

We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.