Receptionist, Transitional Care

Job Number : J- Job Title : Receptionist, Transitional Care Job Category : Administrative Staff (Receptionist, Concierge, Driver, Chauffeurs, etc.

Job Type : Permanent Full Time Work Location : West Bedford Transitional Health Centre Number of Positions : 3

Job Description

Shannex

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex.

Our communities offer more than a place to work they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

Through a new, innovative partnership with Nova Scotia Health (NSH), we are opening the first transitional care center in our province, in West Bedford.

Shannex is the operating partner for the transitional care centre on behalf of Nova Scotia Health. You will have an opportunity to work in a facility with a purpose and design dedicated to providing care to NSH patients in central zone, who no longer require hospital care, but need services before they can safely return to their home and community.

We are searching for a Receptionist to join our new Transitional Care Centre team based in Bedford, Nova Scotia.

The Receptionist performs public contact work in greeting, screening and routing callers and visitors; performs clerical and related tasks as required.

The transitional care model supports NSH patients / families who require additional time, services, and support to transition back to home / community, by providing an alternate space with intentional programming, building design, and resource allocation to increase the probability of returning to their previous living situation.

Meaningful Benefits :

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit.

As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement.

And at the end of every day, you will know you’ve made a measured difference in the lives of our patients.

Additional benefits include :

• Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• RRSP Program (5% employer match) or pension plan for full time and part time employees
• Vacation accrual begins immediately and travel insurance
• Access to virtual healthcare 24 / 7 for FREE through Consult Plus
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

Key Duties & Responsibilities Include :

• Carries out 12 hour rotational shifts - days / nights
• Receives and routes telephone calls, greets and directs visitors as appropriate; provides routine information and responds to inquiries from clients, visitors, and staff;

refers to appropriate person as necessary.

• Performs a wide variety of typing assignments, which are sometimes confidential in nature; operates personal computer to enter data, draft, edit, revise, and print letters, tables, reports and other material.
• Maintains and distributes all nursing forms.
• Prepares photocopies and facsimiles and operates a variety of office equipment; maintains and distributes office supplies.
• Performs basic, routine bookkeeping functions.
• Establishes, maintains, processes, and updates files, records, and other documents, including master lists, client admissions / transfers / discharges;

maintains client discharge files.

• Monitors fire alarm panel, security alarm panel and front door and follows safety and security duties as per facility policy.
• May book medical appointments and arranges transportation.?
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided.
• Maintains and administers boardroom booking calendar for all boardrooms in the office.
• Places and organizes catering for meetings.
• Maintains and supplies security badges, name plates, name badges and keys.

Requirements Include :

You will be service minded, results oriented, and positive towards change and innovation. You will be a team player who works collaboratively to deliver results and also have the ability to work autonomously.

In addition, the selected candidate will have :

• High School Diploma or equivalent
• A graduate of an approved 2 year Office Administration / Professional Secretarial diploma or university degree (i.e., Bachelor of Secretarial Science)
• Five years of related experience preferred
• Must possess essential secretarial skills, a strong sense of responsibility and confidentiality

About Us

It all began in when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton.

For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario.

Our industry-leading services are inspired by patients and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Care at Home team members who create an exceptional patient experience and a positive, fulfilling work environment where every voice matters.