Quality Control Lab Technician

Aromatics + Flavors Inc. utilizes a broad spectrum of natural and synthetic product chemical expertise to produce the best flavor and fragrance ingredients anywhere.

Customer service, quick turn-around times and competitive pricing have been the goal of Aromatics + Flavors since its inception.

ResponsibilitiesSummary StatementUnder the supervision of the Lab / Regulatory Affairs Supervisor, this position is responsible to maintain quality standards by approving manufactured products prior to shipping, assisting laboratory technicians in project creation / completion, sample formulation and packaging.

In addition, the individual will interact with customers to ensure optimal satisfaction of products.Duties and ResponsibilitiesAssists lab, utilizing formulas to create customer samples customers and reports any inconsistencies, malfunctions or variations of samples,Performs routine testing and approval of all raw materials, semi-finished and finished products,Performs quality control testing of outgoing material to customers,Packages prepared samples for shipment and coordinates with various shipping companies to schedule shipment pickup.

Ensures customers are made aware shipment is on route. Generates / verifies COA's as necessary,Maintains electronic and paper records by entering formulas, customers and projectsManufactures customer orders.

Monitors and stocks library, ensure raw materials, flavors and fragrances, Maintains lab cleanliness and correctly stores tools / equipment,Responds to email inquiries from clients, potential customers, and employees,Attends meetings as requiredMonitors manufacturing schedule to identify any missing materials that will be needed for retention purposesMaintains cleanliness of the lab by washing all lab glassware, e.

g. stir bars, beakers, jars, etc.Receives all raw materials from suppliers and ensures the correct item, quantity, serial number, bar code and has proper corresponding documentation, weekly.

Orders all lab supplies, e.g. pipettes, stir bars, vials, gloves, etc.Responsible for calibrating all lab equipment, e.g.

Density Meter, Thermometers and Refractometer, monthly.Assists in ensuring all applicable HACCP documentation is completedResponsible for ordering shipping supplies for project desk, e.

g. boxes, bubble wrap, packing peanuts, etc.,Conducts an Exterior Good Manufacturing Practices walkthrough of the building, monthly.

Provides general back up to Administration department including taking calls, sending documents, and photocopying.Attends and participates in weekly meetings, assists with special projects as needed,Maintains an efficient, organized file and record management system both for electronic and paper correspondence and documents.

QualificationsSKILLS & ABILITIESEducation and ExperiencePost-Secondary education (College Diploma or University Degree) in Chemistry related backgroundExperience working in a lab-related setting is preferredExperience in implementing and utilizing measurement systems analysis, statistical process control, process capability, and other quality techniques and certifications including HACCP is an assetExperience using Apple-based computer programs and Microsoft programs such as Microsoft Excel, Outlook, and Word.

Knowledge, Skills and AbilitiesExcellent organizational skills with the ability to manage multiple demands with competing deadlines.

Ability to establish positive working relationships with internal team and customers.Ability to diffuse difficult situations and apply proactive problem-solving skills.

Ability to make effective decisions within the scope of work.Ability to communicate effectively in the English language in writing and verbally to give and receive information.

Self-motivated with a positive attitude, and well organized to plan and organize assigned duties.Flexible and adaptable to changing program needs.

Proficiency in the use of Apple computer software such as FilemakerProficiency in other languages is an asset.Physical Effort : Lifting (Approximately 25 lbs) and bending may be required during shipment collection.

Eye-hand coordination during sample formulation and quality control testing.Mental Effort : High attention to detail at all times.

Concentration and attention to detail are required for such tasks as quality control testing, sample formulation and packaging of completed products.

Multi-tasking between different priorities.