Talent.com

Internship Jobs in Aurora, ON

Last updated: 13 hours ago

IVR/Amazon Connect Specialist

Connex Telecommunications Inc.richmond hill, york region, Canada
InternshipInternship

IVR / Amazon Connect Specialist.The IVR / Amazon Connect Specialist is responsible for the design, configuration, implementation, testing, and ongoing support of Amazon Connect contact centre solut... Show more

Press Operator - Full-Time - Newmarket, ON

Georgina Chambernewmarket, on, Canada
Internship, Full-timeInternship, Full-time

Press Operator - Full-Time - Newmarket, ON.BMI), we offer a wide range of high-quality exterior building products—including aluminum and steel rain-ware, siding, roofing, windows, tools, and much m... Show more

Nex Print Inc Outside Sales Agent

Nex Print Incrichmond hill, york region, Canada
Internship, Full-timeInternship, Full-time

Enhance your sales career as an Outside Sales Agent at Nex Print Inc in Richmond Hill, ON.Focus on customer acquisition and deliver compelling sales presentations to meet client needs.This full-tim... Show more

Grocery Clerk - Part Time

Metronewmarket, on, Canada
Internship, Permanent, Part-timeInternship, Permanent, Part-time

This position is part of a unionized bargaining unit.The hourly wage for this position starts at $16.Depending on a candidate’s relevant knowledge, skills, education, and prior experience, a higher... Show more

barista - Store# 58132, 13081 YONGE STREET

Starbucks Corp.richmond hill, york region, Canada
Internship, Full-time, Part-timeInternship, Full-time, Part-time

Join us and inspire with every cup!.At Starbucks, it's all about connection.People are at the heart of who we are, especially the people that are a part of our store team.We connect with each other... Show more

New Vehicle Sales Representative - Hyundai of Aurora

Weins Canadaaurora, york region, Canada
Internship, Permanent, Full-timeInternship, Permanent, Full-time

Division: Hyundai of Aurora l Weins Auto Group.Employment Type: Permanent Full-Time.Join a dealership that is growing, evolving, and investing in its talents.Exciting changes are underway at Hyunda... Show more

Part-Time Retail Staff

Beercareersaurora, york region, Canada
Internship, Part-timeInternship, Part-time

Select how often (in days) to receive an alert:.Becoming experts on beer doesn't happen overnight.Since 1927, The Beer Store has been part of communities across Ontario, growing into an integrated ... Show more

Personal Support Worker Reg PT [IAR PSW D J35 0.40] AgeCare Aurora

AgeCare Ltd.aurora, york region, Canada
Internship, Part-timeInternship, Part-time

Personal Support Worker Reg PT (IAR PSW D J35 0.AgeCare AuroraApplylocations: Aurora, Ontario, Canadatime type: Part timeposted on: Posted Todayjob requisition id: R26\\_04419**The Opportun... Show more

Deliver with Uber - Flexible Gig

Uber eatsNewmarket, ON, CA
Internship, Permanent, Full-time, Part-timeInternship, Permanent, Full-time, Part-time

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Remote Work - No Experience - Product Tester

Great Lion CanadaRichmond Hill, Ontario
CA$25.00 hourlyCA$25.00 hourly
RemoteRemote
Internship, Temporary, Part-timeInternship, Temporary, Part-time

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Independent Contractor - Shopper and Delivery Driver

Instacart Shoppersnewmarket, ON, Canada
Internship, Part-timeInternship, Part-time

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Sales and Marketing Representative - Hello Fresh

Premium Retail ServicesNewmarket, ON, Canada
Internship, Full-timeInternship, Full-time

Sales & Marketing Representatives - $20/hour + Unlimited Commissions.Premium Retail Services is one of North America's leading outsourced sales and marketing providers and an Authorized Marketing A... Show more

 • Promoted

Fitness Coach at City of Richmond Hill

City of Richmond Hillrichmond hill, york region, Canada
InternshipInternship

Become a vital part of the City of Richmond Hill as a Fitness Coach, providing on-site member support and fitness guidance.Elevate client experiences with your expertise!.In this role, you will wor... Show more

Chartwell Guest Attendant Personal Care

Chartwell Retirement Residencesnewmarket, on, Canada
InternshipInternship

Support older adults with personal care and mobility as a Guest Attendant at Chartwell.Help residents live comfortably, safely, and with dignity.This Guest Attendant position provides compassionate... Show more

 • New!

Remote Product Page Formatter & Quality Checker

Hrstalentsolutionsnewmarket, on, Canada
RemoteRemote
InternshipInternship

Hrstalentsolutions is seeking a Product Page Formatting Assistant for remote work.The role involves entering approved copy into product pages, preserving exact spelling and measurements, and ensuri... Show more

Event Sales Specialist at Splitsville

Splitsville Bowlrichmond hill, york region, Canada
InternshipInternship

Elevate guest experiences as an Event Sales Specialist at Splitsville Entertainment.This vibrant role focuses on selling event packages, ensuring memorable moments for each guest.As an Event Sales ... Show more

Custodial Services Worker III

Aramark Canadaking city, on, Canada
InternshipInternship

Position Summary: The Custodial Services Worker cleans and maintains assigned area(s) to meet customer and client satisfaction.Essential functions and responsibilities of the position may vary by A... Show more

AI Training Specialist - Flexible Schedule (Remote)

Scale AIrichmond hill, york region, Canada
RemoteRemote
InternshipInternship

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback.Are you a strong communicator with fluency in English who would like to lend your expertise t... Show more

Billing & Contracts Administrator

Environmental 360 Solutionsaurora, york region, Canada
InternshipInternship

Billing & Contracts Administrator.Environmental 360 Solutions Ltd.Fueled by an ambitious and innovative entrepreneurial vision and decades of leadership, we’re building a smarter, cleaner, and more... Show more

Facilities Maintenance Aide – Care Home (Day Shift)

Southbridge Care Homesnewmarket, on, Canada
InternshipInternship

Southbridge Care Homes operates long-term care homes across Ontario and is seeking a Maintenance Helper at Eagle Terrace LTC in Newmarket.This role supports the maintenance department, handles pain... Show more

People also ask
IVR/Amazon Connect Specialist

IVR/Amazon Connect Specialist

Connex Telecommunications Inc.richmond hill, york region, Canada
1 day ago
Job type
  • Internship
Job description

IVR / Amazon Connect Specialist

The IVR / Amazon Connect Specialist is responsible for the design, configuration, implementation, testing, and ongoing support of Amazon Connect contact centre solutions. This role works closely with technical teams, business stakeholders, and clients to build and maintain IVR applications, call routing, contact flows, queues, agent configurations, reporting, and integrations.

Key Responsibilities

  • Design, build, configure, and maintain Amazon Connect contact flows and IVR solutions.
  • Configure queues, routing profiles, hours of operation, prompts, quick connects, security profiles, and agent configurations.
  • Develop and support IVR functionality using Amazon Lex, AWS Lambda, APIs, and related AWS services.
  • Implement skills-based and attribute-based routing to support business and operational requirements.
  • Integrate Amazon Connect with CRM platforms, databases, APIs, and other third-party applications.
  • Support inbound and outbound voice solutions, call transfers, callbacks, voicemail, and self-service functionality.
  • Configure and troubleshoot contact attributes, Lambda integrations, routing logic, and error handling.
  • Participate in contact centre migrations from legacy or existing platforms to Amazon Connect.
  • Support solution design, requirements gathering, technical documentation, configuration, testing, UAT, deployment, and post-production support.
  • Troubleshoot call flow, routing, audio, agent, integration, and reporting issues across Amazon Connect environments.
  • Review CloudWatch logs and other AWS monitoring tools to identify and resolve technical issues.
  • Support Amazon Connect reporting, real-time metrics, historical metrics, Contact Trace Records, and dashboard requirements.
  • Work with Athena, QuickSight, or other reporting tools where required to support operational reporting and analytics.
  • Maintain technical documentation, configuration standards, call flow diagrams, and deployment procedures.
  • Follow change management and release processes when moving configurations between development, test, and production environments.
  • Work directly with business stakeholders and contact centre teams to translate operational requirements into technical solutions.
  • Provide technical guidance and support to administrators, operations teams, and other Amazon Connect resources.

Preferred Experience

  • Hands-on experience configuring and supporting Amazon Connect in production environments.
  • Strong understanding of IVR design, contact flows, queues, routing profiles, security profiles, and contact centre operations.
  • Experience with Amazon Lex, AWS Lambda, CloudWatch, APIs, and JSON.
  • Experience integrating Amazon Connect with external applications or CRM platforms.
  • Understanding of contact centre metrics including service level, ASA, occupancy, abandonment, handle time, and queue performance.
  • Experience with Contact Trace Records, Athena, QuickSight, or Amazon Connect reporting is an asset.
  • Experience supporting contact centre migrations, implementations, or platform upgrades.
  • Strong troubleshooting, documentation, communication, and stakeholder-management skills.

#J-18808-Ljbffr