Quality Control Technician

QC Technician

Position Summary

The Quality Control (QC) Technician is a leadership role within the production environment responsible for proactively ensuring that all products, processes, and personnel consistently meet Treasure Mills' quality and food safety standards.

This position requires a strong floor presence and the authority to enforce compliance with SQF, HACCP, GMP, allergen control, and company policies. The QC Technician's role is preventative — ensuring standards are followed in real time rather than identifying issues after production is complete.

Key Responsibilities

Quality Leadership & Floor Oversight

• Maintain a visible and active presence on the production floor to proactively monitor compliance with quality and food safety standards
• Verify that employees are consistently following GMP, allergen control, sanitation, and operational procedures in real time
• Intervene immediately when non-compliance is observed to prevent product risk or deviation
• Provide immediate coaching and guidance to correct behaviours before issues escalate
• Ensure quality standards are being followed during production — not simply verified after completion
• Act as a food safety authority within the facility, reinforcing regulatory requirements and company policies
• Escalate repeated or serious non-conformances to management

Quality Monitoring & Verification

• Perform in-process and finished product inspections to ensure compliance with product specifications
• Conduct required quality checks including weight verification, visual inspection, packaging integrity, labeling accuracy, and sensory evaluation
• Monitor Critical Control Points (CCPs) and document results in accordance with HACCP plans
• Verify allergen controls and sanitation effectiveness
• Conduct environmental and product sampling as required
• Perform other quality and food safety-related duties as assigned by Management to support operational needs

Documentation & Traceability

• Complete quality control records accurately and in real time
• Review batch records, production documentation, and lot traceability information
• Ensure all documentation is complete, accurate, and audit-ready
• Maintain records in accordance with SQF and regulatory requirements

Food Safety & Compliance

• Enforce adherence to SQF, HACCP, and GMP standards
• Conduct GMP audits and sanitation inspections throughout the facility
• Identify non-conformances and initiate deviation reports
• Participate in root cause analysis and corrective action implementation
• Support internal, customer, and third-party audits
• Promote a culture of food safety awareness and accountability

Authority & Accountability

The QC Technician is:

• Authorized to stop production if food safety, allergen control, or product integrity is compromised
• Authorized to place product on hold if specifications are not met
• Responsible for proactive identification and prevention of quality risks
• Accountable for ensuring compliance with established food safety systems

Qualifications & Requirements

• 2–3 years of experience in food manufacturing quality control (bakery experience preferred)
• Strong working knowledge of SQF, HACCP, GMP, and allergen control programs
• Strong attention to detail and documentation accuracy
• Ability to confidently address non-compliance and communicate corrective actions
• Strong organizational and communication skills
• Proficiency in Microsoft Office
• Ability to stand for extended periods
• Ability to lift up to 30 lbs
• Flexibility to work various shifts as required

Work Environment & Schedule

• 24-hour production facility operating Monday through Friday
• Shift work required
• Overtime and weekend work may be required based on operational needs