Which cities near Kitchener, ON have the most workforce analyst job openings?

The cities near Kitchener, ON that boast the highest number of workforce analyst jobs are: Mississauga Hamilton Brampton London Vaughan Oakville Cambridge Guelph Waterloo Woodstock

Which cities near Kitchener, ON have the most job openings?

The 10 cities near Kitchener, ON that have the most job openings are: Mississauga Hamilton Brampton London Vaughan Oakville Burlington Cambridge Guelph Waterloo

What are the most popular job searches in Kitchener, ON?

The 10 most popular job searches in Kitchener, ON are: amazon work from home warehouse amazon warehouse hr registered nurse human resources rn rpn costco

Which cities in Canada offer the highest salaries for workforce analyst jobs?

The top 10 cities are: Markham, ON ( from $ 80,633 to $ 195,703 year ) North York, ON ( from $ 72,586 to $ 185,962 year ) East York, ON ( from $ 72,586 to $ 185,962 year ) Vaughan, ON ( from $ 72,927 to $ 185,105 year ) Waterloo, ON ( from $ 67,168 to $ 163,832 year ) Cambridge, ON ( from $ 137,594 to $ 163,832 year ) Slave Lake, AB ( from $ 136,743 to $ 150,960 year ) Surrey, BC ( from $ 48,750 to $ 144,813 year ) Winnipeg, MB ( from $ 73,654 to $ 139,808 year ) Montreal, QC ( from $ 56,569 to $ 136,373 year )

Workforce analyst Jobs in Kitchener, ON

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Workforce analyst • kitchener on

Last updated: 10 hours ago

Genesys Cloud CX Reporting SME

MiratechKitchener, Ontario, Canada

Full-time

Genesys Cloud CX Reporting SME.The role will focus on reporting, analytics, KPI definition, dashboard configuration, and stakeholder advisory across a complex Genesys Cloud CX environment.The ... Show more

Roofing Production Foreman

CentiMark CorporationKitchener, ON, CA

Full-time

Quick Apply

Roofing Production Foreman to join our team in Kitchener, ON.For over 29 years, CentiMark Ltd.Canada as well as its workforce.We are looking for reliable and motivated individuals for a rewarding c... Show more

Senior Analyst, Systems Engineering

Raytheon TechnologiesCA-ON-WATERLOO- ~ Phillip St ~ PHILLIP, Unit D

CA$65,000.00 yearly

Full-time +1

Raytheon Waterloo is seeking a Senior Analyst, Systems Engineering to be part of the team supporting legacy and Next Generation Airport Traffic Control (ATC) programs.As part of the Engineering tea... Show more

Bilingual Claims Care Analyst (12 months contract)

Securian CanadaWaterloo, ON, CA

Temporary

Quick Apply

What we do every day to be our very best.Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows.We’re agile and innovative, and we aren't afraid ... Show more

Reach truck operator

Randstad CanadaKitchener, Ontario, CA

CA$21.00 hourly

Temporary

Quick Apply

Are you an experienced reach truck operator? Do you enjoy working in a fast paced environment?.Are you looking for a straight day or afternoon shift in the Kitchener area?.We have a position with ... Show more

District Manager

WestburneKitchener, ON, CA

Full-time

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees.We provide innovative electrical solutions and... Show more

Screening Plant/Crusher Operator

ColasKITCHENER, ON, CA

Full-time

The Miller Group, a subsidiary of Colas Canada, is a Canadian leader in the construction and maintenance of transportation infrastructure since 1917.We provide exceptional customer service and oper... Show more

Human Resources Business Partner - Shared Services

CarePartnersWaterloo, ON, CA

CA$80,000.00 yearly

Full-time

We are currently looking for someone to join our HR team in the role of Human Resources Business Partner.The Human Resources Business Partner (HRBP) for Shared Services is responsible for providing... Show more

Senior Data Analyst

CarePartnersKitchener, ON

CA$80,000.00 yearly

Full-time

We are hiring for a Senior Data Analyst to join our team!.This role will enable decision-makers to make evidence-based decisions, support growth efforts, and identify threats and opportunities thro... Show more

IT Change Management Analyst

The DescartesWaterloo, ON, CA

Full-time

Descartes Unites the People and Technology that Move the World.The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.By combinin... Show more

Financial Planning Specialist

Royal Bank of Canada>WATERLOO, Canada

CA$90,000.00 yearly

Full-time

As an integral member of the RBC Family Office Services team, your role as a Financial Planning Specialist is to work with our advisors to deliver comprehensive, customized financial plans to High ... Show more

Financial Analyst

Wilfrid Laurier UniversityWaterloo, CA

CA$47.26 hourly

Full-time

The Financial Analyst’s (FA) primary responsibility is to be the lead financial support and subject matter expert for the client groups that they support.The position provides accurate and timely f... Show more

Technical Operations Analyst

RideCoWaterloo, Ontario, Canada

CA$55,000.00 yearly

Full-time

This is an opportunity in the exciting and fast-growing transportation technology industry.Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-deman... Show more

Youth Employment Program

Ray of HopeKitchener, Ontario, Canada

CA$17.60 hourly

Full-time +2

Now accepting applications for our.Youth Employment Support Services Program.Program Starts End of September, 2026.The Employment Program is a 19 week, 32-35 hour per week paid program.Through empl... Show more

Senior Data Analyst

CarePartnersWaterloo, ON, CA

CA$80,000.00 yearly

Full-time

Senior Guidewire QA Analyst – PolicyCenter, BillingCenter & ClaimCenter

Astra North Infoteck Inc.Waterloo, ON, ca

Full-time

Quick Apply

Senior Guidewire QA Analyst – PolicyCenter, BillingCenter & ClaimCenter.Guidewire PolicyCenter, BillingCenter, and ClaimCenter.The ideal candidate will have experience in end-to-end testing, de... Show more

Corporate Actuarial Analyst, Special Projects team - Fall 2026 Co-op/Intern

DefinityWaterloo, ONT, Canada

Full-time +2

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Genesys Cloud CX Reporting SME

MiratechKitchener, Ontario, Canada

15 days ago

Job type

Full-time

Job description

Job Description

We are seeking a Genesys Cloud CX Reporting SME to support a large-scale public sector contact centre modernization program. The role will focus on reporting, analytics, KPI definition, dashboard configuration, and stakeholder advisory across a complex Genesys Cloud CX environment. The ideal candidate will be able to operate independently, provide hands-on delivery, and advise client stakeholders on reporting best practices from day one.

Responsibilities

Act as the reporting subject matter expert for a Genesys Cloud CX deployment within a public sector contact center environment.
Design, configure, and validate Genesys Cloud CX dashboards, views, reporting outputs, and performance analytics.
Define KPI frameworks aligned to operational requirements, including SLA, AHT, FCR, containment, CSAT, queue performance, and agent metrics.
Translate business and operational requirements into accurate, scalable reporting solutions.
Advise stakeholders on reporting architecture, data strategy, governance, and Genesys Cloud CX best practices.
Support data exports, integrations, and cross-platform reporting requirements where applicable.
Document reporting configurations, design decisions, assumptions, and recommendations throughout the engagement.
Provide knowledge transfer and guidance to internal and client-side teams as required.

Qualifications

7+ years of experience with Genesys Cloud CX, with a strong focus on reporting and analytics.
Hands-on experience with Genesys Cloud native reporting, including dashboards, views, data exports, and performance analytics.
Strong understanding of contact centre operations, reporting needs, and KPI measurement.
Ability to engage directly with stakeholders, gather requirements, and explain reporting recommendations clearly.
Experience working in an advisory or SME capacity on enterprise-scale implementations.

Nice to have:

Familiarity with Genesys Cloud Workforce Engagement Management (WEM) reporting and workforce analytics
Experience working within a subcontractor or systems integrator model alongside a prime contractor
Genesys Cloud certifications (CX Cloud, CX Reporting)
Security Clearance Level B
English and French speaking

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.