User testing • rosemere qc
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Senior EUC / Service Desk Support Analyst (VDI, VMware, Active Directory, French Support)
Role Description
This role requires strong expertise in End-User Computing (EUC), technical support, hardware/software troubleshooting, VDI environments, and customer-facing communication. The individual must be able to support desktops, laptops, network connectivity, VPN, Active Directory, and remote desktop tools while maintaining high end-user satisfaction. Canadian French language support is required.
Must-Have Skills
Good-to-Have Skills
Primary Skill Category
IT IS – Service Desk
Experience Required
6–8 Years
