Business and ERP Functional Analyst

Are you looking for a new challenge with a social, economic, and environmental impact? Do you want to boost your career and make a difference? Contribute to the electrification of transportation by joining our team as an ERP Business and Functional Analyst. In this stimulating role, you will contribute to the improvement, modification, and maintenance of existing IT solutions. You will be involved in activities related to operational support, incident and service request management, analyzing and resolving user issues, documenting processes and solutions, and implementing optimizations to increase efficiency and reduce operating and/or maintenance costs. You will also participate in reviewing stakeholder needs, adapting IT processes, and validating fixes and improvements with end users. You will be involved in specific projects as needed, depending on the required expertise. YOUR RESPONSIBILITIES: • Respond to business line requests by clarifying functional needs and issues encountered. • Lead diagnostic meetings to understand operational challenges and propose appropriate IT solutions. • Document business requirements, functional rules, and processes for ongoing support. • Update system configurations to meet business needs and implement required fixes. • Maintain active communication with end users and ensure the continued adoption of implemented solutions. • When required, prepare training documentation and coordinate training activities with business teams. • Propose tools, optimizations, or adjustments to increase efficiency or reduce operating/maintenance costs. • Ensure that implemented solutions—fixes or enhancements—comply with architectural standards and company norms. • Contribute to the quality of deliverables by validating the consistency between business requirements and IT solutions. • Participate in the documentation and maintenance of future processes with a view to continuous governance. • Contribute to IT projects (in support of project teams). WHAT YOU NEED: • Bachelor's degree in Information Systems Management, Business, Engineering, or a related field • 3 to 5 years of experience as an ERP Functional Analyst • Participation in the full lifecycle of at least 3 projects • Experience configuring and supporting testing cycles for Microsoft Dynamics 365, Sales and Supply Chain Management modules • Experience in continuous improvement, process improvement, and change management • Experience deploying new methodologies, providing training, and offering support in a professional and technical environment • Experience in the automotive industry or a similar manufacturing company • Influential leadership and ownership in a multidisciplinary and matrix context • Ability to communicate effectively and influence at all hierarchical levels • Excellent teamwork skills • Structured work ethic and attention to detail • Analytical thinking and problem-solving mindset • Ability to prioritize and be flexible in tasks and new challenges • Strong ability to adapt to change • Proficiency in English advanced written and oral communication skills for communicating with suppliers and reading documentation

Advantages
Are you looking for a new challenge with a social, economic, and environmental impact? Do you want to boost your career and make a difference? Contribute to the electrification of transportation by joining our team as an ERP Business and Functional Analyst.

Responsibilities
In this challenging role, you will contribute to the improvement, modification, and maintenance of existing IT solutions. Your responsibilities will include operational support, incident and service request management, analyzing and resolving user issues, documenting processes and solutions, and implementing optimizations to increase efficiency and reduce operating and/or maintenance costs. You will also participate in stakeholder needs assessments, adapting IT processes, and validating fixes and improvements with end users. You will be involved in specific projects as needed, depending on the required expertise.

YOUR RESPONSIBILITIES: • Respond to business line requests by clarifying functional needs and issues encountered. • Lead diagnostic meetings to understand operational challenges and propose appropriate IT solutions. • Document business requirements, functional rules, and processes for ongoing support. • Update system configurations to meet business needs and implement required fixes. • Maintain active communication with end users and ensure the continued adoption of implemented solutions. • When required, prepare training documentation and coordinate training activities with business teams. • Propose tools, optimizations, or adjustments to increase efficiency or reduce operating/maintenance costs. • Ensure that implemented solutions—fixes or enhancements—comply with architectural standards and company norms. • Contribute to the quality of deliverables by validating the consistency between business requirements and IT solutions. • Participate in the documentation and maintenance of future processes with a view to continuous governance. • Contribute to IT projects (in support of project teams).

Qualifications
• Bachelor's degree in Information Systems Management, Business, Engineering, or a related field • 3 to 5 years of experience as an ERP Functional Analyst • Participation in the full lifecycle of at least 3 projects • Experience configuring and supporting testing cycles for Microsoft Dynamics 365, Sales and Supply Chain Management modules • Experience in continuous improvement, process improvement, and change management • Experience deploying new methodologies, providing training, and offering support in a professional and technical environment • Experience in the automotive sector or a similar manufacturing company • Influential leadership and ownership in a multidisciplinary and matrix context • Ability to communicate effectively and influence at all hierarchical levels • Excellent teamwork skills • Structured work ethic and attention to detail • Analytical thinking and problem-solving mindset • Ability to prioritize and be flexible in tasks and new challenges • Strong ability to adapt to change • Advanced written and spoken English for communication suppliers and to read documentation

Summary
Are you looking for a new challenge with a social, economic, and environmental impact? Do you want to boost your career and make a difference? Contribute to the electrification of transportation by joining our team as an ERP Business and Functional Analyst.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.