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Reporting to the Meat Department Head (or his / her delegate), the Meat Supervisor is responsible for supporting the Department Head and Assistant Department Head in providing guidance, supervision and sets as a good example for Meat Assistants to follow.
T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 31 stores across the country : 13 in BC, 7 in Alberta, 10 in Ontario, and 1 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.
Responsibilities & Qualifications
Conduct quality control during receiving; manage inventory and product quality in display cases, walk‑in cooler & walk‑in freezer; follow FIFO concept; ensure full display of various meat products
Provide guidance and supervision to Meat Assistants; assist Department Head to train department staff
Follow procedures to process expired products and manage shrinkage
Prepare various meat products for sales activities, including but not limited to cut, debone, slice, pack and label various meat products and display them in the display coolers
Greet customers by providing good customer service with a smile, friendly enthusiasm
Assist customers in selecting meat products and provide recommendations to them, as required
Handle customers’ complaints, build rapport with our customers by providing a good smile, eye contact and attention to them
Lead by example by performing duties of Meat Assistant as required
Familiar with the location of various meat items; keep self‑updated with all in Meat Department promotion activities
Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
Have a good understanding of tools & equipment relevant to the job and know how to interpret labels of merchandise
Be prepared to stand long time and to handle products and lifting of products of 40 pounds on a regular basis
Be prepared to work in low temperature (0-4 ℃), freezing temperature (−18℃), and wet environment for long time
Possess basic computer skills in MS Office
Not allergic in handling meat products
Able to communicate in English and Chinese (Cantonese & / or Mandarin)