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Solution architect • victoria bc

Last updated: 1 day ago

Trenton, Ontario - Help Desk Specialist to support Aircraft Maintenance for a Defence based client

S.i. SystemsVictoria, CA
Full-time

On behalf of our GoC Defence client, S.Systems is searching for ERP Help Desk Specialist .DRMIS Field Service Representative).Provides application and operational support services to the RCAF in su... Show more

Software Developer Apprentice (Vancouver Island residents ONLY)

Plexxis SoftwareLangford, British Columbia, Canada
CA$62,500.00–CA$72,500.00 yearly
Full-time +1

All candidates are required to reside within commuting distance of our Langford/Victoria.Plexxis does not offer remote work opportunities.As part of the Plexxis web development team, you will….You ... Show more

Beauty Sales Consultant- Franchise Location

Chatters Limited PartnershipsVictoria, BC, CA
CA$17.85 hourly
Permanent
Quick Apply

At Chatters, beauty is more than what we do, i t’s how we connect, create, and build confidence every day.From professional hair services to must-have beauty products, we bring passion and expertis... Show more

AI Solution Architect

United Software Group IncVictoria, BC, Canada
Full-time
Quick Apply

PDq2pG_selectionAnchorContainer" data-end="211" data-start="44" dir="auto"><b>Job Title:</b> AI Solution Architect<br data-end="108" d... Show more

Google Cloud Architect #122

Premier CloudVictoria, British Columbia, Canada, V8Z 2A2
Full-time
Quick Apply

Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology.Founded in 2001, we deliver cloud consulti... Show more

Senior Functional Lead, ERP

Accounting & FinanceVictoria, British Columbia, Canada
CA$110.00–CA$130.00 daily
Part-time

Senior Functional Lead contract opportunity supporting a British Columbia municipal organizations transition from JD Edwards to the Workday Enterprise Platform.Primarily remote, with periodic trave... Show more

Data Engineer

BuyerlinkVictoria, BC, CA
CA$90,000.00–CA$120,000.00 yearly
Full-time
Quick Apply

We’re looking for a modern Data Engineer who thrives at the intersection of data, cloud, and AI.You build the systems that power insight — scalable pipelines, cloud-native data platform... Show more

Principal Test Specialist - Mechanical, Joint Test Group

Babcock International GroupVictoria, British Columbia, CA, V8Z 0B9
CA$86.00 hourly
Permanent

Joint Test Group Principal Test Specialist (PTS) Mechanical (Permanent).To determine final salary, Babcock considers a variety of factors including the successful Candidate’s skills and experience ... Show more

Senior Architect

TalentSphereVictoria, BC, Canada
CA$80,000.00 yearly
Full-time

Salary Range: $80,000 - $95,000.Our client is a well-established architecture practice based in Victoria, recognized for delivering thoughtful, community-focused design across Vancouver Island and ... Show more

Senior Naval Architect - Submarine Structures

BMTVictoria, British Columbia, CA
Full-time +1
Quick Apply

Senior Naval Architect - Submarine Structures.Halifax, NS, Ottawa, ON, or Victoria, BC.BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment wher... Show more

Service Technician

Houle Electric LimitedVictoria, BC, CAN
Full-time
Quick Apply

About this roleWe are recruiting for a Service Technician, Controls to join our Burnaby or Victoria office.Here's how your role will strengthen our team.The Service Technician, Controls will be inv... Show more

General Labour

Emterra GroupVictoria, BC, CA
Full-time

Emterra Group is a dynamic, growth-oriented, and safety-focused group of companies.With customer service and safety as our focus, we are looking for an energetic and driven employee to support our ... Show more

Bilingual Customer Care Specialist - ISV

WorldlineVictoria, British Columbia, Canada
CA$51,500.00 yearly
Permanent

Bilingual Customer Care Specialist - ISV.We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid.The solutions our people build today power ... Show more

Data Conversion Specialist

N. Harris Computer Corporation - CADVictoria, CA
CA$55,000.00–CA$75,000.00 yearly
Full-time

Data Conversion Specialist CityView - Remote In the key role of interpreting business rules and data, our customers will rely on your expertise to convert data from various systems int... Show more

Real Estate Agent

Royal LePage Real EstateVictoria, British Columbia, Canada
Full-time +1

Full-time | Part-time | Commission-based.New Agents, Experienced Agents, or Those Planning to Become Licensed.Grow your real estate career with powerful tools, proven support, and a trusted brand r... Show more

Certified Fire Alarm Technician role

Mircom Group of CompaniesVictoria, British Columbia, Canada
Full-time

ASTTBC Certified Fire Alarm Technician.Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building... Show more

Student Service and Financial Aid Administrator

Discovery Community CollegeLangford, BC, CA
CA$47,000.00–CA$50,000.00 yearly
Full-time
Quick Apply

Discovery Community College has an onsite/in-person opportunity available in the Campbell River Campus for the right individual.Discovery Community College offers a truly close-knit team of people ... Show more

Seasonal Retail Sales Associate, Hillside Centre

Bell CanadaVictoria, BC, CA
Full-time +1

It drives us to innovate, explore, and stay close to what matters to us most.At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experien... Show more

HVAC Service Technician

Aire ServVICTORIA, BC, CA
CA$35.00–CA$50.00 hourly
Full-time

If you’re an experienced HVAC Service Technician and one of your favorite parts is seeing a satisfied customer, we have an immediate opening for an HVAC Technician.This is a customer-facing, reside... Show more

Retail Support Executive

Brand MomentumVictoria, British Columbia, Canada
CA$30.00 hourly
Part-time

Retail Support Executive (Territory-Based).We are seeking a high-performing and driven Retail Support Executive (Territory-Based) to bridge the gap between frontline sales execution and Team Leads.... Show more

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Trenton, Ontario - Help Desk Specialist to support Aircraft Maintenance for a Defence based client

Trenton, Ontario - Help Desk Specialist to support Aircraft Maintenance for a Defence based client

S.i. SystemsVictoria, CA
30+ days ago
Job type
  • Full-time
Job description

On behalf of our GoC Defence client, S.i. Systems is searching for ERP Help Desk Specialist (DRMIS Field Service Representative) to deliver embedded, front-line SAP/DRMIS support for aircraft maintenance organizations. Provides application and operational support services to the RCAF in support of DRMIS and SAP-based solutions. Responsible for incident management, business requirements development, reporting, documentation, and stakeholder communications in accordance with DND and RCAF procedures.

*On Site in Trenton*

Responsibilities

  • Create, manage, and track Incident Reports (IRs) and Service Requests using SAP Solution Manager (SolMan).
  • Provide Level 2 support including incident analysis, triage, coordination of resolution, and lifecycle validation.
  • Develop business requirements and supporting documentation for incidents and enhancements.
  • Communicate incident status and resolutions to RCAF clientele.
  • Analyze incident trends, report findings to the Technical Authority, and maintain tracking tools.
  • Provide data analysis, reporting, and requirements management using IBM DOORS; coach team members on tool usage.
  • Produce required deliverables and prepare monthly status reports.
  • Maintain version-controlled documentation libraries and comply with DND/RCAF QMS procedures.

Must Have Criteria:

  • Secret Level Federal Clearance
  • Minimum 10 years of experience providing Help Desk / Application Support services in an enterprise environment.
  • Minimum 5 years of experience performing Level 2 support for SAP-based solutions.
  • Demonstrated experience using SAP Solution Manager (SolMan) for incident and service request management.
  • Demonstrated experience in incident analysis, triage, and lifecycle management.
  • Experience producing professional documentation, reports, and status updates.
  • Ability to work in accordance with established DND or government-standard procedures.

Nice to Haves:

  • Experience supporting DRMIS within the Department of National Defence or RCAF environment.
  • 3+ years of hands-on experience with IBM DOORS for requirements management, reporting, and analysis.
  • Experience developing business requirements and supporting artifacts within SAP or enterprise systems.
  • Experience performing trend analysis and providing recommendations to a Technical Authority.
  • Experience coaching or training team members on tools, processes, or systems.
  • Experience supporting SAP modules related to maintenance or logistics (e.g., Plant Maintenance).