Shift manager • hamilton on
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Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
In this role, the Shift Supervisor is responsible for overseeing the level of service, product quality, product availability, food safety, and cleanliness during the shift, all while creating a positive and fun work environment where all employees can succeed.
Responsibilities include but are not limited to:
Health and Safety
Human Resources
Customer Service
Operations
Qualifications & Skills
Perks/Benefits:
Strong ability to lead, motivate, and support team members. * Experience in training and coaching staff to meet performance and service standards. * Excellent customer service and conflict-resolution skills. * Ability to ensure a friendly, welcoming, and efficient guest experience at all times. * Able to manage day-to-day store operations including shift scheduling, opening/closing procedures, and ensuring food safety compliance. * Knowledge of POS systems, cash handling, inventory control, and drive-thru operations. * Strong verbal and written communication skills.
