Senior process engineer • toronto on
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Job Description
Business Consultant – Business Analysis, Process Mapping & Transformation
Location: Toronto, ON
Hybrid: 2 days per week in-person at Toronto office preferred
Skills: Business Analysis, Business Process Management (BPM), Analytics
Detailed Job Description
Experienced Business Consultant with 8+ years of expertise in Process Mapping, Business Analysis, and Business Transformation. Responsible for analyzing current-state processes, developing future-state workflows, and driving continuous improvement initiatives across business functions. Collaborate with stakeholders to gather requirements, conduct process assessments, identify transformation opportunities, and support AI-enabled process improvement initiatives. Create and maintain detailed process documentation using Visio and Microsoft Office tools while providing data-driven recommendations to enhance operational efficiency. Strong analytical, communication, and problem-solving skills are essential for successfully delivering business and process transformation outcomes in a hybrid work environment.
Top 3 Required Skills
• Process Mapping
• Transformation Skills
• Business Analysis
Top 3 Preferred Skills
• Strong Analytical Skills
• Visio
• Office Tools
Requirements
Top 3 Required Skills: 1. IBM Financial transaction 2. Payment flow 3. Support Modernization Detailed Job Description: • Design, develop, and maintain applications built on IBM Financial Transaction Manager (FTM) to support core payments processing. • Contribute to the development of payment flows supporting transaction processing. • Build and support integrations between FTM and upstream/downstream systems using enterprise integration patterns. • Participate in the design, development, testing, deployment, and production support. • Troubleshoot and resolve application and integration issues in a complex, regulated environment. • Collaborate with architecture, QA, and operations teams to ensure platform stability, scalability, and performance. • Support modernization initiatives and enhancements to existing payment hub capabilities. • Produce clear technical documentation and participate in code reviews and knowledge sharing.
