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Script writer • vancouver bc
Technical Writer
Hootsuite Inc.Vancouver, Metro Vancouver Regional District, CAWriter / Journalist Program
The Borgen ProjectBurnaby, Metro Vancouver Regional District, CAEnglish Content Writer
Renaissance PaintingVancouver, Metro Vancouver Regional District, CATechnical Writer
Two Circles LtdVancouver, Metro Vancouver Regional District, CAProposal Writer
Blackbird Security Inc.Vancouver, Metro Vancouver Regional District, CABusiness Writer
StartcanbcNorth Vancouver, Metro Vancouver Regional District, CABusiness Proposal Writer
Paladin SecurityBurnaby, Metro Vancouver Regional District, CATechnical Writer
Electronic ArtsVancouver, Metro Vancouver Regional District, CAMarketing Writer
YuJa Inc.North Vancouver, British Columbia, CanadaSenior Technical Writer
Global RelayVancouver, British Columbia, Canada- Promoted
Content Writer / Copywriter
3leafrealty incWest Vancouver, British Columbia, CanadaTechnical Writer
Two CirclesVancouver, BC, CAArticle Writer / Content Writer
Volunteer Centre of CalgaryVancouver, Metro Vancouver Regional District, CASenior Specifications Writer
DIALOGVancouver, Metro Vancouver Regional District, CASeeking Female / Non-Binary / Trans Director
Stage 32, LLCVancouver, Metro Vancouver Regional District, CA- Promoted
Assistant Pharmacy Manager (Script Care Pharmacy)
Save-on-Foods PharmacyBurnaby, British Columbia, Canada- New!
Technical Writer
HootsuiteVancouver, Metro Vancouver Regional District, CAProposal Writer
CB CanadaVancouver, British Columbia, CanadaContent Writer
PixelpaddleVancouver, Metro Vancouver Regional District, CA- Montreal, QC (from $ 70,000 to $ 107,119 year)
- Richmond Hill, ON (from $ 103,952 to $ 104,017 year)
- Richmond, BC (from $ 103,952 to $ 104,017 year)
- North York, ON (from $ 59,548 to $ 104,011 year)
- East York, ON (from $ 59,548 to $ 104,011 year)
- Quebec City, QC (from $ 60,128 to $ 103,827 year)
- Mississauga, ON (from $ 96,856 to $ 102,719 year)
- Vancouver, BC (from $ 50,700 to $ 101,866 year)
- Toronto, ON (from $ 58,500 to $ 59,707 year)
- Old toronto, ON (from $ 58,500 to $ 59,707 year)
Popular searches
Technical Writer
Hootsuite Inc.Vancouver, Metro Vancouver Regional District, CA- Permanent
We’re looking for a Technical Writer to write, edit, and curate the content in our internal Customer Support knowledge base and external Help Center, as needed. Reporting to the Director, Customer Support Enablement, you’ll be working with the Customer Support and Product teams to assess content needs and ensure that users can easily access the information they need to provide the best customer experience and that customers can easily find the information they need.
WHAT YOU’LL DO
- Develop and deliver Knowledge Base publishing training to Customer Support teams on an as needed basis.
- Leverage usage data to improve content so as to provide increasingly relevant and usable content.
- Support the development of modern and on-brand writing standards, processes and workflows for external Help Center and internal Knowledge Base content.
- Create new content based on incoming requests as well as proactive collaboration with Product and Customer Support.
- Work closely with our Customer Support Training Specialists, Enablement Strategist, and Technical Writers to ensure alignment across training materials and Help Center content.
- Collaborate with Product teams to build required internal and external content for product releases and updates as needed.
- Coordinate with Customer Support leadership to remove barriers to content usage and adoption.
- Perform other related duties as assigned
WHAT YOU’LL NEED
WHO YOU ARE
This posting is for a current vacancy for which we are actively hiring.
Canada Pay Range For This Role
$59,200 — $83,000 CAD
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see ourCareers Privacy Policy.
Salary & Compensation
At Hootsuite, we design our compensation packages based on internal equity and external competitiveness. Every role at Hootsuite is analyzed, evaluated and mapped to a salary range. As a general guideline, the salary for new hires and promoted employees is determined based on an individual's skills & capabilities required for the role and their ability to contribute as per the expectations outlined in the job description.
Our salary structures are built on trends projected and published by independent and trusted survey companies. Hootsuite analyzes market data and adjusts salary structures, if required, on an annual basis. Salary ranges reflect what we expect to pay for this position at the time of posting. Our total compensation packages summarize our current offerings and are subject to change without notice.
Hootsuite is committed to fair and equitable compensation for every employee. Through an annual Pay Equity Analysis, Hootsuite ensures that all employees are paid fair and equitably.
Canadian Benefits
Hootsuite offers comprehensive benefits to support the health and wellbeing of our owls and their families. The benefits cover health insurance including medical, dental, vision, life / disability insurances, an Employee and Family Assistance Program and more! Hootsuite provides a group RRSP plan with a company match of up to 4% of base salary. Benefits are available to permanent employees who meet minimum hours requirements without a waiting period. THIS resource will provide additional information.
USBenefits
Hootsuite offers comprehensive benefits to support the health and wellbeing of our owls and their families. The benefits cover health insurance including medical, dental, vision, and life / disability insurances. Hootsuite also offers a 401k Plan with a company match (up to 4% of base salary), an Employee and Family Assistance Program and more! Benefits are available to employees who meet minimum hours requirements without a waiting period. THIS resource will provide additional information.
Global Parental Leave
All permanent employees, including birthing, non-birthing and adoptive parents, who have been employed by Hootsuite for a minimum of 12 months are eligible for 26 weeks of full and partially paid leave in accordance with local government regulations.
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