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Software Implementation Specialist to help clients successfully launch and adopt resource management & ecommerce software for the ski resort / winter sports industry
Join a dynamic Product Delivery team that helps clients successfully launch and adopt new software. This role is ideal for someone who enjoys working with people, learning how systems work, and guiding customers through new technology in a supportive, hands-on way.
You will be the face of the product during onboarding - helping clients understand the system, answering questions, and making sure they feel confident using the software. You’ll work closely with experienced technical teams who support the more complex configuration and backend work. This is a great opportunity for someone early in their career who is curious, organized, and comfortable speaking with clients. Strong communication skills, enthusiasm, and a willingness to learn are more important than deep technical experience.
The role is mostly remote, with occasional travel (up to 30%) to support client onboarding and go-lives, primarily in Québec and other regions.
Initial 8-month contract, with strong possibility of extension / conversion to permanent full-time. Remote, eastern time zone.
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