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Release engineer • markham on
Systems Engineer
Enghouse SystemsMarkham, OntarioSolution Engineer
ScotiabankScarborough, ON, CAThermal Engineer
Amphenol HSIOMarkham, ON, CAcivil engineer
Erritt Construction LtdStouffville, ON, CAFirmware Engineer
Advanced Micro Devices, IncMARKHAM, Ontario, CanadaSenior Design Engineer
AmicoRichmond Hill, ON, CanadaMechanical Engineer
Egis GroupMarkham, Ontario, CanadaChief Engineer, Boiler
AtlanticScarborough, ON, CATest Engineer
Mircom Group Of CompaniesVaughan, OntarioPower System engineer
Amaris ConsultingMarkham, CanadaMechanical Engineer
Inviro Engineered SystemsScarborough, ON, CARelease Manager
AvivaMarkhamEngineer
MindlanceMarkham, ONStormwater Engineer
RambollMarkham, CAsoftware engineer
SYNCHRONIUM INNOVATIONS INC.North York, ON, CARefining Engineer
Randstad CanadaMarkham, Ontario, CAManufacturing Engineer
Adecco CanadaScarborough, Ontario, CanadaEngineer II
IntraEdgeNORTH YORK, ON, CA- Mississauga, ON (from $ 87,000 to $ 187,650 year)
- Ottawa, ON (from $ 82,500 to $ 165,000 year)
- Brampton, ON (from $ 88,582 to $ 156,721 year)
- Markham, ON (from $ 100,234 to $ 152,813 year)
- Toronto, ON (from $ 90,352 to $ 150,000 year)
- Old toronto, ON (from $ 91,536 to $ 150,000 year)
- Windsor, ON (from $ 81,900 to $ 140,037 year)
- East York, ON (from $ 93,398 to $ 131,700 year)
- North York, ON (from $ 93,398 to $ 131,700 year)
- Montreal, QC (from $ 91,711 to $ 125,879 year)
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Systems Engineer
Enghouse SystemsMarkham, Ontario- Full-time
Enghouse Systems is a publicly traded, global software company. Our IT department is looking to hire a Systems Engineer which provides nd tier escalation for our frontline helpdesk staff as well as playing an active part in developing, refining and documenting continuous improvement initiatives, repeatable processes and procedures for managing the IT infrastructure environment globally.
Reporting to the Corporate Infrastructure Manager, this role is a hybrid position that requires attendance at our Global HQ office, based in Markham, once a week.
Position Responsibilities:
- Serves as an escalation contact point for hardware and software issues related to the IT infrastructure environment. A responsibility of this role is to be ready to receive and troubleshoot escalated support requests through the global helpdesk ticketing system, to a timely and successful resolution.
- As required, this role will work with other senior IT staff to architect and develop the ongoing success of the IT infrastructure in Enghouse data centers.
- Also as necessary, this role will also provide ongoing support to the company’s acquisition integration work.
- On a weekly basis, through the outputs of the IT Helpdesk software, and other reporting tools, this role shall evaluate, analyze and report statistics related to; ticket levels, support incidents and resource utilization which will lead to making recommendations to resolve these issues and prevent ongoing issues reoccurring.
- Educates the business on issues related to best practice, lifecycle management and preventative, ongoing maintenance on their use IT systems.
- Internal IT support services are unpredictable, and global. This role encompasses systems that span the globe. While the team is also global, issues can arise at any time and as such, this role maintains flexible working hours as required by IT management.
- Participates in projects and acquisitions with other functional groups as required; participates in short and long-term corporate network planning and product selections.
- Performs and assumes other duties and responsibilities as required.
Essential Education, Skills and Experience:
- Strong analytical skills necessary to develop and maintain ongoing performance levels of the infrastructure.
- A minimum of years working with Microsoft technologies and Hyper-V or VMWare visualization environments.
- A minimum of years exposure to a Microsoft Windows technical support and TCP based network environment.
- Systems administration experience in a corporate environment.
- Strong interpersonal skills: possesses a strong customer satisfaction attitude.
- Ability to effectively communicate both in writing and orally with all levels of internal users, including executive management.
- Strong time management skills: perform a variety of tasks and assignments simultaneously.
- Be a team player within a global structure.
About Us
Welcome to Enghouse – where innovation meets financial finesse! As a dynamic and publicly traded Canadian enterprise (TSX: ENGH), we're not just about software solutions; we're crafting the future of remote work, visual computing, and cutting-edge communications for the next generation of software-defined networks. If you're ready to break free from the mundane, join us on this exciting journey! Discover more about Enghouse and get ready to be part of something extraordinary.
We appreciate the enthusiasm of all applicants, and while we thank you for your interest, only those selected for an interview will be contacted. Enghouse is proud to be an equal-opportunity employer, ensuring that all applicants are considered without discrimination, and accommodations will be provided upon request during the hiring process. Ready to revolutionize the future with us? Apply now!
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