Service Manager
BrandtCranbrook, CABrandt is currently seeking a Service Manager for our Cranbrook location.The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support ser... Show more
Quality control manager Jobs in Cranbrook, BC
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Quality control manager • cranbrook bc
Last updated: 6 days ago
Jr. QC Technician
ColasCRANBROOK, BC, CABritish Columbia and the Yukon Territory for over 30 years through decentralized business centers.Road construction, asphalt paving, aggregate production, hot mix asphalt and ready-mix concrete sup... Show more
Program Coordinator II
Pacific Coast Community ResourcesEast Kootenays (Creston, Invermere, Cranbrook), BC, CAProgram Coordinator II JOB SUMMARY:    The Program Coordinator II shall have the personality, ability, and temperament necessary to interact with the supported persons in a manner that wi... Show more
Industrial Energy Manager
CanforCranbrook, BC, CACanfor is seeking a motivated and experienced Industrial Energy Manager to lead Strategic Energy Management initiatives for Canadian Solid Wood Operations.The Energy Manager has the responsibility ... Show more
Sales Associate (MR - Auxiliary)
BC Liquor StoresCranbrook, BC, CANAuxiliary Sales Associate - CranbrookPositions Available!At the Liquor Distribution Branch (LDB) our vision of 'Service.The LDB is one of two branches of government responsible for the cannabis and... Show more
Kitchen Manager
Heritage Inn HotelCranbrook, BCThe Heritage Inn Hotel & Convention Centre in Cranbrook, BC, is seeking a motivated and enthusiastic Interim Kitchen Manager.This is a fixed-term contract position for 9 to 12 months to provide lea... Show more
Electrical Site Supervisor
Rising Edge GroupCranbrook, BC, CARising Edge Group is an electrical contracting company founded in 2002, specialization in high-voltage electrical solutions that power critical infrastructure across North America.With operations i... Show more
Health Care Aide (HCA) | Temporary Part-Time
Golden Life ManagementCranbrook, BC, CanadaJoseph Creek Village – Long-Term Care | Cranbrook, BC .At Golden Life, you’ll be part of a trusted, values-driven organization that has been caring for seniors across Western Canada for over 25 yea... Show more
Front End Associate Part-Time - 7255 Cranbrook
The Home Depot CanadaCranbrook, BC, CAAre you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more
Customer Service Representative - Remote
Tim's FinancialCranbrook, British ColumbiaOur Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more
Cook
A&W CanadaCranbrook, BC, CAThe Cook produces works in a fast-paced environment to produce high quality products that exceed our guests’ expectations on every visit.They are willing to learn and embrace change as they impleme... Show more
Part-Time Crew Member
McDonald'sCranbrook, British Columbia, CanadaThe starting hourly rate is $18.We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choice... Show more
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Auto Mobile Associate
019986 Hub International Canada West ULC (Canada West)Cranbrook, BCWe’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most.When you partner with us, you’re at the center of a vast network of risk, insurance,... Show more
Data Labeling Specialist: Remote Contract
WorkadaCranbrook, British Columbia, caAt Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
Manager, Assurance and Accounting
MNPCranbrook, BC, CanadáInspirational, innovative and entrepreneurial - this is how we describe our empowered teams.Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impac... Show more
Benefits Advisor - Work From Home
HMG CareersCranbrook, British ColumbiaThis full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more
Electrical Journeyman & Apprentices
Techmation Electric & Controls LtdCranbrook, BC, CATechmation Electric & Controls Ltd.Industrial Electrical Journeyman & Apprentices.Candidates must have strong instrumentation industrial maintenance experience working within the Oil & ... Show more
Payroll Specialist
College of the RockiesCranbrook, BC, CANPayroll, Benefits and Pension SpecialistRegular Full TimeDuties: Reporting to the Manager of Payroll and Benefits, this position is responsible for payroll, benefits and pension administration, adv... Show more
Baker - Full Time
COBS BreadCranbrook, BC, CAShare in something more with a career at COBS Bread.Best Workplaces™ in Retail & Hospitality 2025.Great Place To Work Certified™.Full-time, four to five shifts per week.When you work with COBS ... Show more
- Winnipeg, MB (from $ 115,000 to $ 155,384 year)
- Laval, QC (from $ 150,735 to $ 151,258 year)
- High Level, AB (from $ 88,765 to $ 150,991 year)
- Edmonton, AB (from $ 68,250 to $ 150,229 year)
- Burlington, ON (from $ 95,000 to $ 149,982 year)
- Ottawa, ON (from $ 65,625 to $ 149,752 year)
- Montreal, QC (from $ 79,212 to $ 149,501 year)
- St. John's, NL (from $ 76,450 to $ 148,457 year)
- Fort St. John, BC (from $ 66,750 to $ 147,792 year)
- Halifax, NS (from $ 75,500 to $ 147,783 year)
Service Manager
BrandtCranbrook, CA8 days ago
Job type
- Full-time
Job description
Brandt is currently seeking a Service Manager for our Cranbrook location.
The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident mechanics.
Duties & Responsibilities
- Managing service workflow
- Enforcing standards, policies, and reporting practices are followed to established standards
- Development and management of the Service Department budget to meet financial and operational goals
- Preparing quotes for customer work orders; opening & closing work orders
- Inspect/operate customer equipment as part of resolving concerns/diagnostics
- Monitor service revenue and expenses monthly
- Ensure work is performed according to established safety and industry standards
- Reviewing employee performance against goals on an ongoing basis
- Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment
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Required Skills
- Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
- Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
- Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
- Must be proficient in using work-related desktop applications and web-based productivity applications
- Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
- A recent driver's abstract will be required
Required Experience
- Demonstrates a strong commitment to occupational health and safety
- 5-7 years’ progressive, combined experience in service, management and business (i.e. journeyperson heavy duty mechanic, combined with 3 years’ management/supervisory experience in the (heavy duty equipment industry)
- Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership
- Demonstrated ability to organize work, set priorities, and achieve work related objectives and goals
- Demonstrates a strong customer service orientation, and exercises sound judgment when dealing with customers
- Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
- Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
- Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
- Must be proficient in using work-related desktop applications and web-based productivity applications
- Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
- A recent driver's abstract will be required