Quality control manager Jobs in Winnipeg, MB
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Quality control manager • winnipeg mb
Last updated: 9 hours ago
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions.We are dedicated to delivering exceptional results for our clients by partnering ...Show moreLast updated: 9 hours ago
A reputable long-term care provider in Winnipeg is seeking a Resident Care Manager to oversee quality resident care.Responsibilities include planning, directing, and evaluating resident care, manag...Show moreLast updated: 5 days ago
Select how often (in days) to receive an alert : .Working Business Language : This role is considered a head-office role and will be required to communicate with internal and external stakeholders ac...Show moreLast updated: 30+ days ago
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...Show moreLast updated: 30+ days ago
Route Based in : Winnipeg, MB.Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry.Re...Show moreLast updated: 1 day ago
Senior Manager- Quality Network- Assurance.Senior Manager - Quality Network - Assurance – National Quality Network role in Canada.
This role supports EY assurance professionals across the country in...Show moreLast updated: 23 days ago
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba.
The organization also delivers some province-wide health...Show moreLast updated: 30+ days ago
A leading poultry company in Winnipeg seeks a Plant Manager to oversee plant activities, ensuring business objectives are met while maintaining safety and quality standards.The role includes managi...Show moreLast updated: 9 hours ago
Senior Manager – System of Quality Management.Join to apply for the Senior Manager – System of Quality Management role at KPMG Canada.
The System of Quality Management (SoQM) team is an integral par...Show moreLast updated: 30+ days ago
Posted Thursday, December 11, 2025 at 6 : 00 AM.Our range of products includes electronic controllers, touchscreen interfaces, sensors, air valves and many other supporting products.Our controllers a...Show moreLast updated: 23 days ago
Antec Controls () a division of Price Industries is a leader in environmental monitoring and control for critical spaces such as operating rooms isolation rooms and laboratories.Our range of produc...Show moreLast updated: 5 days ago
Senior Manager – System of Quality Management.Location : Winnipeg, Manitoba, Canada | Compensation : CA$26.Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams....Show moreLast updated: 30+ days ago
Posted Thursday, December 11, 2025 at 6 : 00 AM.Our range of products includes electronic controllers, touchscreen interfaces, sensors, air valves and many other supporting products.Our controllers a...Show moreLast updated: 23 days ago
Duha Color Services Winnipeg (750 Bradford St.The Quality Inspector plays a critical role in ensuring that all materials and products meet the company\'s quality standards.This position is responsi...Show moreLast updated: 30+ days ago
Ensure the New Flyer Quality system is fully understood, executed, and maintained across the Winnipeg facility.The Quality Manager provides leadership to the Quality Assurance Department and the pl...Show moreLast updated: 30+ days ago
Working Business Language : This role is considered a head-office role and will be required to communicate with internal and external stakeholders across Canada where the primary business language f...Show moreLast updated: 30+ days ago
A global consulting firm in Winnipeg is seeking an Assurance Manager to deliver quality assurance services.The role involves planning audit strategies, developing client relationships, and ensuring...Show moreLast updated: 30+ days ago
Central Control Operator (Building Servicer 1).Department : Assets and Project Management.Designated Work Location : Various Locations - On site.
Position Type : Permanent, Full-time.Central Control Op...Show moreLast updated: 8 days ago
A leading long-term care provider in Manitoba is seeking a Resident Care Manager responsible for planning and evaluating quality resident care.
This vital role involves supervising nursing staff and...Show moreLast updated: 9 hours ago
- New!
Quality Assurance Manager
IntouchCXWinnipeg, MB, CAFull-time
Evening Resident Care Manager : Lead Quality Geriatric Care
Extendicare Inc.Winnipeg, MB, CAFull-time
Manager, Rating Quality
WawanesaWinnipeg, MB, CAFull-time +2
Profit Centre Manager - Climate Control
CB CanadaWinnipeg, Manitoba, CanadaFull-time
Pest Control Technician
Rentokil InitialWinnipeg, MB, CAFull-time
Quick Apply
Senior Manager- Quality Network- Assurance
EYWinnipeg, MB, CAFull-time
Environment Control Technician
School District of Mystery LakeWinnipeg, Manitoba, CanadaFull-time
- New!
Plant Manager – Food Processing & Quality Leader
MediumWinnipeg, MB, CAFull-time
Senior Manager – System of Quality Management
KPMG CanadaWinnipeg, MB, CAFull-time
Quality Technician
Antec ControlsWinnipeg, MB, CAFull-time
Quality Technician
Price IndustriesWinnipeg, Manitoba, CanadaFull-time
Senior Manager, Quality Management
MNPWinnipeg, MB, CAFull-time
Quality Technician
Price Industries LimitedWinnipeg, MB, CAFull-time
Quality Inspector
Duha Color Services Ltd.Winnipeg, MB, CAFull-time
Quality Assurance Manager
New FlyerWinnipeg, MB, CanadaFull-time
Manager, Rating Quality
Wawanesa InsuranceWinnipeg, MB, CAFull-time +2
Senior Assurance Manager - Lead Audit Quality
Ernst & Young Advisory Services Sdn BhdWinnipeg, MB, CAFull-time
Central Control Operator
City of WinnipegWinnipeg, MB, CAFull-time +1
- New!
Resident Care Manager — Lead Quality Nursing
ExtendicareWinnipeg, MB, CAFull-time
- Winnipeg, MB (from $ 115,000 to $ 155,384 year)
- Laval, QC (from $ 150,735 to $ 151,258 year)
- High Level, AB (from $ 88,765 to $ 150,991 year)
- Edmonton, AB (from $ 68,250 to $ 150,229 year)
- Burlington, ON (from $ 95,000 to $ 149,982 year)
- Ottawa, ON (from $ 65,625 to $ 149,752 year)
- Montreal, QC (from $ 79,212 to $ 149,501 year)
- St. John's, NL (from $ 76,450 to $ 148,457 year)
- Fort St. John, BC (from $ 66,750 to $ 147,792 year)
- Halifax, NS (from $ 75,500 to $ 147,783 year)
Quality Assurance Manager
IntouchCXWinnipeg, MB, CA9 hours ago
Job type
- Full-time
Job description3+ years of leadership experience, preferably in the customer service industry Post-secondary education preferred Demonstrated, progressive leadership and management skills, preferably in a contact center environment Experience leading teams in a global capacity Experience working in a fast paced environment across multiple locations globally Strong verbal and written communication skills Exceptional organizational and time management skills – must be able to multitask and prioritize Superior analytical skills, problem solving and decision making skills Demonstrated understanding of adult learning principles and / or training methodologies (ILT, eLearning, etc.) Understanding of continuous improvement plans Good understanding of business acumen Independent thinker Excellent presentation skills Industry-leading medical, vision, and dental benefit plans + paid time off benefits Amazing career growth opportunities
Overview
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We are dedicated to delivering exceptional results for our clients by partnering with brand teams and empowering our people to drive positive change.
To learn more about us and our culture, follow the link to Our Story - https : / / youtu.be / GinyJ-abWJs
About the Job
We are seeking a Quality Assurance Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our clients.
Responsibilities
- Proactively solicit and provide feedback by being honest and transparent
- Plan, develop and implement comprehensive professional development and training plans
- Promote an inclusive learning environment and facilitate staff meetings
- Set and provide direction of new initiatives, opportunities and foster "best in practice" training and professional development
- Provide coaching to global staff in quality assurance and training to support superior performance
- Responsible for the effective selection, development, supervision, evaluation and training of direct reports
- Perform routine audits and track call performance
- Become the Subject Matter Expert (SME) and provide insight on behaviors, patterns, and quality compliance to the Operation Managers
- Assist with or conduct training to keep the team updated on changes that may occur in information or procedures
- Assign and monitor workload and performance of Trainers and Quality Analysts
- Participate in calibration sessions and ensure Quality Analysts complete timely calibration evaluations
- Address inconsistent scoring through coaching and assist with facilitation exercises, as assigned
- Identify and document any training and / or quality performance issues and escalate them to the Operations Manager, as appropriate
- Work with client and Operations Manager to perform corrective action
- Deliver corrective disciplinary, up-skilling and coaching action as appropriate, and per company policy
Qualifications
IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
Benefits
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