Quality control manager Jobs in Montreal, QC

Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The Quality Control Analyst monitors and ensures the quality of information in Business Services' monetary and administrative files and transactions. He or she also provides technical and administrative support to the Business Services team and ensures the harmonization of data from the various systems used.

Responsibilities

• Create, analyze, control and document client files in the different computer systems
• Prepare, analyze and control documents related to products and client files
• Recommend, implement, and follow up on corrective measures to ensure compliance and validation of files.
• Complete and update control reports
• Cooperate in audits, provide requested information and apply required corrective measures
• Participate in implementing and updating procedures
• Support the Business Services teams and cooperate in solving problems
• Processing and forwarding mail, organizing and archiving files.
• Perform his or her work in compliance with specific practices, policies and objectives, and ensure compliance with current legislation and the Bank's policies, programs and procedures.
• Keep his or her knowledge up to date in order to perform the job duties
• Perform all other tasks requested by his or her superior or required for the job

Qualifications

What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering :

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

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