Service Manager
BrandtCranbrook, CABrandt is currently seeking a Service Manager for our Cranbrook location.The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market s... Show more
Management Jobs in Cranbrook, BC
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Management • cranbrook bc
Last updated: 1 day ago
Community Support Worker
Pacific Coast Community ResourcesCranbrook, BC, CACOMMUNITY SUPPORT WORKER About the role As our Community Support Worker, you will work as part of a vibrant team to provide care and support to people living in staffed homes within their community... Show more
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Client Care Representative - Personal Lines Renewals
019986 Hub International Canada West ULC (Canada West)Cranbrook, BCWe are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals.When you partner with us, you’re at the center of a vast network of risk, ins... Show more
Security Guard.
Paladin SecurityCranbrook, British ColumbiaAre you passionate about providing excellent customer service and making sure our community is safe? Look no further! We are seeking professional, reliable, and customer-focused Security Guards to ... Show more
Industrial Energy Manager
CanforCranbrook, BC, CACanfor is seeking a motivated and experienced Industrial Energy Manager to lead Strategic Energy Management initiatives for Canadian Solid Wood Operations.The Energy Manager has the responsibility ... Show more
Senior Beauty Sales Consultant
Chatters Limited PartnershipsCranbrook, BC, CAAt Chatters, beauty is more than what we do, it’s how we connect, create, and build confidence every day.From professional hair services to must-have beauty products, we bring passion and exp... Show more
Forex & Crypto Trader – Remote - Entry Level
Maverick FXCranbrook, British ColumbiaMaverick Currencies is a proprietary trading firm that has been funding and developing traders since 1997.We provide capital, structured training, and ongoing mentorship — so you trade our mo... Show more
Remote Customer Service Sales
HMG CareersCranbrook, British ColumbiaThis full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more
Customer Service Agent - 50k-60k/Year - Remote
Spade RecruitingCranbrook, British ColumbiaWe’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
Cleaner - Rockyview Place
Broadstreet Properties LTDCranbrook, BC, CAAs a Cleaner, you will have an extremely important role for helping to ensure the wellness of our tenants.A clean space and a friendly face can make anyone’s day!.If making a difference is im... Show more
Electrical Site Supervisor
Rising Edge GroupCranbrook, BC, CARising Edge Group is an electrical contracting company founded in 2002, specialization in high-voltage electrical solutions that power critical infrastructure across North America.With operations i... Show more
Strategic Development Program Trainee
EMCO CorporationCranbrook, British Columbia, CanadaAs a Strategic Development Program Trainee, you will progress through a 5 phased program to learn every aspect of our business from shipping and receiving, to sales, operations, purchasing, account... Show more
Financial Planning Administration Assistant - Partner - GIM
Aviso WealthCranbrook, BC, CAPosition Name: Financial Planning Admin... Show more
Licensed Practical Nurse (LPN) | Part-time (0.70 FTE)
Golden Life ManagementCranbrook, BC, CanadaKootenay Street Village – Long-Term Care | Cranbrook, BC .At Golden Life, you’ll be part of a trusted, values-driven organization that has been caring for seniors across Western Canada for over 25 ... Show more
Remote Inside Sales (140k+ per year)
RogersCranbrook, British ColumbiaExperience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDIC... Show more
Payroll Specialist
College of the RockiesCranbrook, BC, CANPayroll, Benefits and Pension SpecialistRegular Full TimeDuties: Reporting to the Manager of Payroll and Benefits, this position is responsible for payroll, benefits and pension administration, adv... Show more
- Melfort, SK (from $ 95,497 to $ 359,995 year)
- Goderich, ON (from $ 57,720 to $ 325,000 year)
- Pointe-Claire, QC (from $ 59,416 to $ 197,937 year)
- Innisfil, ON (from $ 29,250 to $ 195,988 year)
- Dorval, QC (from $ 60,000 to $ 193,869 year)
- Whitby, ON (from $ 75,896 to $ 192,962 year)
- Kapuskasing, ON (from $ 58,787 to $ 192,500 year)
- Hawkesbury, ON (from $ 75,843 to $ 185,130 year)
- Petawawa, ON (from $ 123,510 to $ 179,200 year)
- Beloeil, QC (from $ 173,769 to $ 177,506 year)
Service Manager
BrandtCranbrook, CA4 days ago
Job type
- Full-time
Job description
Required Skills
Required Experience
Brandt is currently seeking a Service Manager for our Cranbrook location.
The Service Manager will be responsible for managing the sales and delivery of heavy duty; equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident mechanics.
Duties & Responsibilities
- Managing service workflow
- Enforcing standards, policies, and reporting practices are followed to established standards
- Development and management of the Service Department budget to meet financial and operational goals
- Preparing quotes for customer work orders; opening & closing work orders
- Inspect/operate customer equipment as part of resolving concerns/diagnostics
- Monitor service revenue and expenses monthly
- Ensure work is performed according to established safety and industry standards
- Reviewing employee performance against goals on an ongoing basis
- Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment
#LI-onsite
Required Skills
- Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
- Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
- Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
- Must be proficient in using work-related desktop applications and web-based productivity applications
- Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
- A recent driver's abstract will be required
Required Experience
- Demonstrates a strong commitment to occupational health and safety
- 5-7 years’ progressive, combined experience in service, management and business (i.e. journeyperson <
- Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership
- Demonstrated ability to organize work, set priorities, and achieve work related objectives and goals
- Demonstrates a strong customer service orientation, and exercises sound judgment when dealing with customers
- Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
- Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
- Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
- Must be proficient in using work-related desktop applications and web-based productivity applications
- Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
- A recent driver's abstract will be required