Key Holder / Senior Beauty Consultant

At Chatters, beauty is more than what we do, it’s how we connect, create, and build confidence every day.

From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

We are looking for a Key Holder / Senior Beauty Sales Consultant at our Willowbrook, Cranbrook Retail Salon!

What You’ll Do Lead by example by delivering personalized beauty consultations and expert product recommendations.

Educate customer s and team members on professional hair care products, trends, and routines.

Drive sales performance by supporting store goals, promoting new launches, and maintaining merchandising standards.

Support daily salon operations, including opening and closing duties, acting as a key holder when required.

Mentor and support Beauty Sales Consultants by sharing knowledge, coaching in the moment, and fostering positive energy.

Who You Are You’re a values-driven leader who brings intention, passion, and authenticity to everything you do.

You align with our corporate values: Start with the Power of You: You bring confidence, accountability, and positive energy to your work.

You take ownership and lead by example.

Every Interaction Matters: You build genuine connections with customer s and teammates, listening actively and creating inclusive, welcoming experiences.

Make It Memorable: You go beyond transactional service to create meaningful, personalized moments that customers remember.

More Than Just Beauty: You understand that beauty is about confidence, self-expression, and belonging, and you champion diversity and individuality.

Commit to Grow and Learn: You’re curious, coachable, and passionate about continuous learning and developing others.

Bonus: Previous experience as a Keyholder in a retail environment.

What You Bring At least 1 year of retail experience Passion for beauty and delivering exceptional customer experiences Strong communication, organization, and time-management skills Ability to multitask in a fast-paced environment Reliable, accountable, and solution-oriented mindset Comfortable using POS systems and basic computer programs Flexible availability, including evenings and weekends What We Offer Competitive hourly wage, starting from $18.25 per hour Product and salon service discounts Sales incentives Medical and dental benefits (where applicable) FREE in-salon, regional, and national education opportunities Opportunities to learn, grow, and advance your career How to Apply Ready to lead with confidence and purpose?

Submit your online application or email us at careers@chatters.ca Connect with us on: Instagram: @chattershairsalon Facebook: Chatters Hair Salon LinkedIn: Chatters Canada Website: https://www.chatters.ca Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop.

We are committed to creating accessible environments for our team members, candidates, and customers.

Requests for accommodation due to a disability — visible or invisible, temporary or permanent — can be made at any stage of application and employment.

We encourage candidates to share their needs so we can provide equitable opportunities.

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