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Last updated: 15 hours ago

Dental Office Manager Assistant

DentalZenWhitby, Ontario, Canada
Full-time
Quick Apply

The responsibilities include, but are not limited to the following:.Oversees staffing and ensures that each staff member understands the scope of his/her position, and policies within the company, ...Show more

Receptionist

Acura PickeringPickering, ON
Part-time

Acura Pickering, a proud member of Drive Auto Group, is currently looking for a Receptionist to join our growing team As a Receptionist you will be responsible for creating a lasting and outstandin...Show more

Licensed Hairstylist

Chatters Limited PartnershipsOshawa, ON, CA
Permanent
Quick Apply

People don’t come to you for just a haircut, they come to you for a Masterpiece!.That’s because you’re not just a Hairstylist, you are an artist.You have a special knack and ability to see the beau...Show more

Medical Science Liaison Manager, Solid Tumor Pipeline

GSKCanada – Ontario – Oshawa/Whitby
Full-time

Are you passionate about leading scientific engagement and advancing oncology care across Canada?.GSK remains committed to achieving bold commercial ambitions for the future.By 2031, we aim to deli...Show more

Forklift Operator - Material Handler

Randstad CanadaAjax, Ontario, CA
Full-time +1
Quick Apply

Are you an experienced and safety-conscious Clamp Truck Driver looking for a permanent full-time opportunity in Ajax, Ontario?.We are actively recruiting a dedicated Clamp Truck Driver (Material Ha...Show more

Office Manager - Whitby Subaru (WSU)

WEINS Auto GroupWhitby, Ontario, Canada
Full-time

Weins Auto Group is looking for a Office Manager at Whitby Subaru.This position is an exceptional opportunity to lead front office coverage and provide day-to-day support across departments by keep...Show more

Team Manager& Legal Administration

LendCarePickering, Ontario, Canada
Full-time

Canada’s fastest-growing point-of-sale financing providers and a proud part of the .At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it....Show more

Material Handler I

STERISWhitby, ON, CA
Full-time

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Join a company where the work ...Show more

Line Cook

Scaddabush Italian Kitchen & BarWhitby, ON, CA
Full-time +1

Back-of-House Opportunities – Scaddabush (Service Inspired Restaurants).At Scaddabush we're a little of this, a little of that, and a whole new take on Italian.We’re inspired by Italian passion and...Show more

M365 Administrator (Exchange))

Ontario Power GenerationOshawa, ON, CA
Full-time +1

Year University degree in Computer Science, Software Engineering or something related to information technology.Electrify your career and help build a brighter tomorrow.Every generation has a chall...Show more

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Dental Office Manager Assistant

Dental Office Manager Assistant

DentalZenWhitby, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
The responsibilities include, but are not limited to the following:

Staff Supervision:
  • Oversees staffing and ensures that each staff member understands the scope of his/her position, and policies within the company, and that they receive appropriate and constructive criticism and/or training when necessary.
  • Acts as a liaison between Associates and patients.
  • Responds to conflict and provide conflict resolution.
  • Identifies and recognizes employees who may have successful career development opportunities in the company. Communicates this information to HR.
  • Assist the Office Manager in maintaining staff schedules, ensuring that a position is temporarily covered appropriately in the case of an absent staff member, and keeping an eye on reducing employee overtime as well (informing the Regional Office Manager when needed).
  • Call management - Ensures dental receptionists are managing calls effectively, returning calls, identifying training where needed.
  • Participates in the recruitment process with Human Resources, identify staffing needs prospectively, and as they may arise. Helps to facilitate onboarding and training, and participates also in off boarding and dismissal protocol with Human Resources.

Operational Supervision:
  • Assists Regional Office Manager in overseeing production and expenditure.
  • Opens and closes the office, as required.
  • Ensures inventory control and supports cost reductions.
  • Complete administrative functions including bank deposits, invoice processing, supporting A/R, maintaining office email and mail, preparing estimates for insurance as required, working in the front desk, and dental assisting when needed.
  • Maintains patient data according to regulations and company policies, ensuring that records are stored securely and in compliance with privacy and security regulations.
  • Maintains a high level of professionalism in offices and motivates staff.
  • Maintains quality assurance with respect to dental procedures, customer service, sterilization techniques, and health standards. Ensures compliance with PHIPA, IPAC, and all relevant guidelines.
  • Represents office at corporate and management meetings, where required.
  • Provides management and corporate reports where necessary (including, but not limited to, production summaries, A/R aging reports, Write-off/adjustment reports, Collection/Deposit reports, inventory counts, new patient reports, etc.).
  • Ensures clinic is stocked and operational, communicating any needs to the Regional Office Manager.
  • Supports marketing and promotional initiatives.
  • Takes responsibility for the appearance and functionality of the office, ensuring a safe, professional, and clean environment.
  • Works with management across the company, if assistance or insight is needed.

Patient Experience:
  • Sets the standard for communication with patients, responding efficiently and appropriately to patient needs and inquiries, and establishing relationships where possible.
  • Takes responsibility for the smooth and efficient flow of patients and handles any situation that may be slowing or stopping patient flow.
  • Manages patient scheduling and directs patient traffic flow. Oversees that new patient intake is completely full.
  • Presents treatment plans to patients when needed.
  • Educates patients whenever possible and appropriate and ensures that all staff members are educating patients appropriately.
  • Resolves patient issues in accordance with company policies and procedures, healthcare regulations, and dental board standards.