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It support • langley bc
- Promoted
Remote IT Support Agent
theITSCSurrey, BC, Canadainformation technology (IT) support analyst
ONIKON CreativeSurrey, BC, CAProduction Support
WYLDPitt Meadows, British Columbia, CA- Promoted
Aboriginal Support Worker
School District #35 (Langley)Langley, BC, Canada- Promoted
- New!
Computer Support Analyst
KAS RecruitmentSurrey, BC, Canadapersonal support worker - home support
Baljinder Kaur SandhuSurrey, BC, CA- Promoted
IT Support Specialist
EquestSurrey, British Columbia, Canada- Promoted
IT Support Analyst (ID#4845)
New Value SolutionsBritish Columbia, Canada, CanadaIT & AV Support - on site - Vancouver, BC
1102 CSC CanadaANY CITY,BC,CANCustomer Support Representative
OSCAR ProBC - Remote, BC, CA- Promoted
Community Support Worker
Milieu Children & Family ServicesLangley, British Columbia, Canada- Promoted
Support Specialist 1
The City of SurreySurrey, British Columbia, Canada- Promoted
Sales Support Representative
Coast Capital SavingsSurrey, British Columbia, Canada- Promoted
Help Desk IT Support Engineer - On-Site Required
Network Builders ITLangley, BC, CanadaIT Auditor
Envision FinancialLangley, BC, Canadapersonal support worker - home support
GURPREET DHINDSASurrey, BC, CAIT Support Analyst
Prospera Credit UnionSurrey, BCIT Support Specialist
Westland InsuranceSurrey, BCCommunity Support Worker
Pacific Coast Community ResourcesMaple Ridge, BC, CA- Promoted
Clerical Office Support
GCA EDUCATION SERVICES INC.Surrey, BC, CanadaRemote IT Support Agent
theITSCSurrey, BC, Canada- Full-time
- Remote
Job Description
Job Description
The ITSC is seeking agents to provide technical support for the organization's end users.
The ITSC is an industry-leading provider of Expert Technical Support for Fortune 1000 organizations.
LOCATION : ITSC's structure provides agents the opportunity to work from home.
HOURS : Multiple options available
DESCRIPTION :
Agents for the ITSC provide white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including :
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices
CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications are a BIG PLUS
Agents must also have familiarity with various environments, standard network arrangements, and security concepts.
This is an external, customer-facing position. Agents must be conscientious about providing thorough support while being understanding and responsive for client support requests. Agents must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.
Agents must pay close attention to detail and follow internal processes for providing support while documenting all steps taken. They also need to be team players and have a desire to be a resource and share their knowledge with others.
ADDITIONAL PREFERRED SKILLS :
Company Description
theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.
Company Description
theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.