It project coordinator • markham on
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ventureLAB is seeking an IT Coordinator Project Intern to lead a time-bound digital infrastructure initiative within our high-growth hardware and software innovation hub.
Working under the guidance of the IT lead , the intern will focus on a defined 16-week roadmap to optimize internal IT workflows, streamline device management, and enhance technical support for both internal staff and hardware incubator members.
This is an ideal opportunity for a tech-savvy student or early-career professional looking to gain hands-on experience in enterprise IT operations, systems administration, and technical support within Canada’s premier innovation ecosystem.
Project Scope & Key Deliverables The intern will be responsible for the following milestones during their term: Systems & Device Audit: Conduct a comprehensive audit of internal hardware, software licenses, and cloud assets (Google Workspace, Microsoft 365, and specialized tools) to create an updated IT asset inventory.
Helpdesk & Workflow Automation: Streamline day-to-day IT support ticketing processes, identifying repetitive technical issues and building automated self-service guides for staff and founder members.
Onboarding & Offboarding Infrastructure: Refine and document technical onboarding/offboarding workflows, ensuring seamless provision of hardware, access credentials, and security permissions.
Network & Space Support: Assist with the maintenance and troubleshooting of network connectivity, audio/visual setup, and workstation technical readiness within the Innovation Space Centre (ISC).
Cybersecurity & Best Practices: Research and draft internal IT security documentation and best-practice guides to ensure compliance and data protection across all digital touchpoints.
Analytical Mindset: Strong problem-solving abilities with a structured approach to diagnosing technical issues and documenting solutions.
Organizational Agility: Excellent time-management skills with the ability to manage multiple technical priorities and meet project milestones under minimal supervision.
Service Mentality: Clear, empathetic written and verbal communication skills to support non-technical users and collaborate effectively across teams.
Ecosystem Interest: A strong interest in hardware technology, IT operations, and the Canadian startup ecosystem.
Project Terms & Support Project Duration: 16 weeks.
Hours: 35 hours per week.
Compensation & Support: To mitigate personal financial impact for those commuting to or working alongside the ventureLAB team in Markham, all participants qualify for a Monthly Travel and Meal Allowance of up to $1,000.00, issued through semi-monthly reimbursements of up to $500.00.
Work Model: Onsite (Markham, Ontario), 5 days a week. How to Apply & Accessibility Interested candidates should submit their resume and a brief note explaining why their technical problem-solving skills make them the right fit for this IT project to hr@venturelab.ca .
Human-Centric Review: We value the human touch.
ventureLAB does not use AI for screening or reviewing candidate applications.
Every submission is reviewed directly by a member of our team.
Accommodations (AODA): ventureLAB is committed to an inclusive and barrier-free recruitment process.
If you require any accommodations during the application or interview stage, as per the Accessibility for Ontarians with Disabilities Act (AODA) , please let us know in your application or contact us directly.
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