It analyst • burnaby bc
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deplo... Show more
Saltworks Technologies  is a leading Canadian cleantech company solving two of the world's most pressing challenges: water sustainability and critical minerals supply.We design and build advan... Show more
Department: Technology / Service Delivery.Location: Burnaby, British Columbia, Canada (Local & Remote).Employment Type: Full-time, Permanent (40 hours/week).Reporting To: IT Service Delivery M... Show more
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce.With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, He... Show more
We are seeking a versatile and highly skilled IT Support & Systems Engineer to manage our multi-platform endpoint environment and support our growing team.In this role, you will be the go-to te... Show more
As trusted Executive & Professional Search partners, Talent Edge brings deep expertise in talent acquisition and advisory across industries.We leverage cutting-edge research and market mapping tool... Show more
We are hiring for this position out of our Toronto, Vancouver and Calgary offices.Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that i... Show more
Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions, specialized testing, and technical expertise for a safe and sustainab... Show more
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity.This role prov... Show more
An IT Specialist at Adastra Corp.Installs and maintains computer systems and software.Troubleshoots hardware, software, and network problems.Helps users resolve technical issues.Maintains system se... Show more
Entity: WELL Health Technologies.Position Title: Financial Analyst.Salary Range: $80,000 - $90,000.WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching ... Show more
The IT Security Analyst supports the execution and ongoing improvement of the organization’s cybersecurity program across Canucks Sports & Entertainment and Aquilini Group properties.The role is re... Show more
RBC Dominion Securities Branch located in downtown Vancouver is looking for a Research Analyst to join an established Portfolio Manager’s team.This is an opportunity to develop relationships with r... Show more
Warehouse Operations NBU Area .Pembina Pipeline Corporation is a dynamic energy transportation and midstream provider, serving customers for more than 70 years.Chances are, we do more than you thin... Show more
YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone.Office Systems is an integral part of the IT support we provide ... Show more
We are seeking a Senior IT Consultant to manage and secure critical IT infrastructure across a multi-site environment.This role is ideal for a hands-on IT professional with strong experience in net... Show more
Overview
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deployment of technology assets for offices across British Columbia. The IT Analyst role is focused on ensuring that computer systems operate effectively so users can perform their organizational responsibilities efficiently. This includes receiving, prioritizing, documenting, and actively resolving escalated support requests. Troubleshooting may involve the use of diagnostic tools and help desk ticketing systems, as well as providing hands-on support at office locations. This role requires you to be in the office five days per week. How you'll make an impact Contribute to IT projects by implementing a wide range of technology solutions, including networking equipment, end-user devices, personal computers, cabling, and related software. Provide Level 1 and Level 2 support for tickets submitted through the Service Desk. Deliver advanced hands-on technical support for requests assigned by the Service Desk. Communicate and escalate incidents and requests as required to ensure timely resolution. Log, monitor, and review incidents and requests to ensure proper documentation and resolution. Investigate hardware issues and perform minor repairs to system hardware and communication connections. Act as the site lead for technical projects, coordinating infrastructure requirements for new office builds or office relocations. Participate in meetings, committees, and ongoing training initiatives to enhance individual, departmental, and organizational performance. Assist and train users on the effective use of technology to improve efficiency and productivity. Mentor and collaborate with other technical analysts and members of Gallagher Technical Services (GTS). Contribute to IT project planning and budgeting as needed. Work effectively with regional staff and GTS personnel to ensure divisional priorities and standards are met. Adhere to GTS standards, policies, and procedures to maintain consistency and quality. Perform other duties as assigned to support team and organizational objectives. About you A Bachelor's degree in Computer Science or a related field, a college diploma/certificate in IT, or 3 years of experience in a similar role. A professional demeanor and excellent communication skills, with the ability to clearly explain technical concepts to non-technical users. Strong understanding of technologies and solutions, with the ability to proactively manage resources and priorities. Excellent analytical and multitasking abilities, with a customer-focused approach and strong problem-solving skills. Proficiency in Microsoft Office applications and the ability to provide on-site technology support for projects. A valid provincial driver’s license and willingness to travel to assigned locations (approximately 20% travel).
