It analyst • surrey bc
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deplo... Show more
We are a Canadian Electrical Distribution company with over 30 locations across Canada.We are seeking a highly skilled and proactive.This role requires deep technical expertise, strong problem-solv... Show more
Algo is a rapidly growing technology company specializing in the manufacturing and supply of audio and video communication products.Our innovative solutions are designed to make industrial communic... Show more
Fraser Health Authority in Surrey, BC is seeking a full-time Business Analyst to join the Digital Patient and Provider Experience team.Based in Surrey, you will analyze business needs, streamline p... Show more
Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions, specialised testing, and technical expertise for a safe and sustainable global ... Show more
With 108 years of experience, Watson Gloves is North America’s single source for hand protection offering over 2,000 different styles to cover glove-use: at work, at home, at play.Our drive for bei... Show more
We are looking for a co-op student to join our team for a hands-on learning experience in a fast-paced food and beverage environment.In this role, you will support end-users and their technology to... Show more
Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions,specializedtesting, and technical expertise for a safe and sustainable global en... Show more
As trusted Executive & Professional Search partners, Talent Edge brings deep expertise in talent acquisition and advisory across industries.We leverage cutting-edge research and market mapping tool... Show more
IT Application Analyst 3 - HCM Systems.Surrey is one of Canada's fastest-growing cities and a recognized leader in building vibrant, sustainable communities through technology and innovation.Our pe... Show more
Microserve is seeking a Service Desk Analyst to join our Burnaby, BC team.You’ll provide first‑level IT support for clients and staff via phone, email and in‑person, troubleshoot hardware and softw... Show more
The Project Manager (IT) plans, executes, and oversees technology-related projects that involve the design, implementation, and maintenance of Financial, Maintenance and HR IT Systems.Responsibilit... Show more
Beem Credit Union: Banking for every journey.Beem is redefining what it means to be a credit union.With 80 years of cooperative history and a bold vision for the future, we’ve united to create a fi... Show more
Job Title: Business Analyst (EMR / Health IT).Electronic Medical Record (EMR) platform.This role is critical in bridging clinical, operational, and technical stakeholders by researching new feature... Show more
YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone.Office Systems is an integral part of the IT support we provide ... Show more
Pay or shift range: $45,000 CAD to $65,000 CAD.The estimated range is the budgeted amount for this position.Final offers are based on various factors, including skill set, experience, location, qua... Show more
We welcome applications from all qualified job seekers.Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, thr... Show more
Surrey Police Service (SPS) invites applications for a Business Analyst 2 to join the Information Management and Technology Division.The role reports to the Application Services Manager and focuses... Show more
Overview
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deployment of technology assets for offices across British Columbia. The IT Analyst role is focused on ensuring that computer systems operate effectively so users can perform their organizational responsibilities efficiently. This includes receiving, prioritizing, documenting, and actively resolving escalated support requests. Troubleshooting may involve the use of diagnostic tools and help desk ticketing systems, as well as providing hands-on support at office locations. This role requires you to be in the office five days per week. How you'll make an impact Contribute to IT projects by implementing a wide range of technology solutions, including networking equipment, end-user devices, personal computers, cabling, and related software. Provide Level 1 and Level 2 support for tickets submitted through the Service Desk. Deliver advanced hands-on technical support for requests assigned by the Service Desk. Communicate and escalate incidents and requests as required to ensure timely resolution. Log, monitor, and review incidents and requests to ensure proper documentation and resolution. Investigate hardware issues and perform minor repairs to system hardware and communication connections. Act as the site lead for technical projects, coordinating infrastructure requirements for new office builds or office relocations. Participate in meetings, committees, and ongoing training initiatives to enhance individual, departmental, and organizational performance. Assist and train users on the effective use of technology to improve efficiency and productivity. Mentor and collaborate with other technical analysts and members of Gallagher Technical Services (GTS). Contribute to IT project planning and budgeting as needed. Work effectively with regional staff and GTS personnel to ensure divisional priorities and standards are met. Adhere to GTS standards, policies, and procedures to maintain consistency and quality. Perform other duties as assigned to support team and organizational objectives. About you A Bachelor's degree in Computer Science or a related field, a college diploma/certificate in IT, or 3 years of experience in a similar role. A professional demeanor and excellent communication skills, with the ability to clearly explain technical concepts to non-technical users. Strong understanding of technologies and solutions, with the ability to proactively manage resources and priorities. Excellent analytical and multitasking abilities, with a customer-focused approach and strong problem-solving skills. Proficiency in Microsoft Office applications and the ability to provide on-site technology support for projects. A valid provincial driver’s license and willingness to travel to assigned locations (approximately 20% travel).
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