Implementation manager Jobs in Welland, ON

What you’ll do

The Consultant, HR Business Partner provides frontline employee relations support for our high-volume Corporate Retail Store population. The focus of this role is to deliver employee and manager support by providing counsel in service of HR related inquiries, leading workplace inquires resulting from employee and manager concerns, and partnering with various stakeholders to deliver outcomes in a consistent, effective, and inclusive manner.

• Provide swift and effective mediation for employees and leaders experiencing workplace conflict to achieve resolution and support de-escalation

• Provide coaching, consultation and support to District Managers and Store Managers on individual employee issues, corrective action, performance management and terminations.

• Review and partner with employees and managers to deliver outcomes for non-medical accommodation requests in support of employee well-being

• Leverage extensive knowledge of HR disciplines (including employee relations, performance management, disability/leave management, etc.) to provide specialized support beyond the capabilities of employee and manager self-service systems

• Identify and suggest options for the business and coach the business leaders to understand their actions and potential outcomes of people- related decisions

What you bring

• Post secondary education in Business Administration, Human Resources, or a related field

• Minimum 5 years of experience in a Human Resources role with a focus on employee relations, preferably within a high-volume or retail environment

• Strong knowledge of HR principles, practices, and employment legislation

• Skilled in building and maintaining strong relationships with business partners, effectively driving decision-making without direct authority.

• Capable of working seamlessly and inclusively across multiple diverse employee populations

• Demonstrated ability to use sound judgement in order to analyze a situation, and take well-informed and decisive action

• Excellent communication, interpersonal, and conflict resolution skills

• Experience conducting workplace investigation and inquiry is an asset

• Proficiency in Microsoft Office Suite and HRMS/HCM systems; Experience with Workday is an asset

• Bilingualism (French and English) is mandatory

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs

• Performance incentives, Continuing Education Programs

• Other perks to support your well-being

• Career growth opportunities and product discounts

Our typical hiring range is between $64,000 and $106,000 Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.

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This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.