- Search jobs
- Calgary, AB
- help desk technician
Help desk technician Jobs in Calgary, AB
Create a job alert for this search
Help desk technician • calgary ab
- Promoted
IT Help Desk Technician - Level 1
VC3Calgary, AB, CanadaOrder Desk Coordinator
Equation Staffing SolutionsCalgary, Alberta, CanadaFront Desk Agent
Marriott Hotels ResortsCalgary, AB, CAIT Consultant / MSP Help Desk
Intelica Solutions Inc.Calgary, AB, CAOrder Desk Clerk
GreenFox IncCalgary, AB, CAService Desk Analyst
Aecon ConcessionsCalgary, AB, CAGeneral Help
AramarkCalgary, AB, CAFront Desk Agent
Concord Hospitality EnterprisesCalgary, AB, CAOrder Desk Coordinator
Kerridge Concrete Ltd.Calgary, AB, CAIT Help Desk L1
Fastco CanadaCalgary, AB, CABilingual IT Support Analyst (Level I) - Help Desk
Long View SystemsCalgary, AB, CAHelp Desk Specialist
AkkodisCalgary, AB, CAHelp Desk Support - Tier I
CB CanadaCalgary, Alberta, CanadaHelp Desk
TekWissen LLCCalgary, Alberta, CanadaManaged IT Service Desk Technician T2, Sr. Associate
Rsm Us Llp.Calgary, AB, CA- Promoted
Help Desk Analyst
Targeted TalentCalgary, AB, CanadaIT Help Desk Analyst
Chatters Limited PartnershipsCalgary, Alberta, CanadaManaged IT Service Desk Technician T2, Sr. Associate
RSMCalgary, Alberta, CanadaService Desk Analyst
ESW ITCalgary, AB, CA- Richmond Hill, ON (from $ 45,227 to $ 105,000 year)
- Kamloops, BC (from $ 49,725 to $ 74,630 year)
- Quebec City, QC (from $ 42,975 to $ 74,120 year)
- Montreal-Ouest, QC (from $ 45,000 to $ 73,927 year)
- Montreal, QC (from $ 45,000 to $ 73,927 year)
- Windsor, ON (from $ 65,209 to $ 73,886 year)
- St. Catharines, ON (from $ 56,078 to $ 73,886 year)
- Brampton, ON (from $ 49,688 to $ 73,842 year)
- Toronto, ON (from $ 36,075 to $ 73,799 year)
- Burnaby, BC (from $ 57,428 to $ 73,797 year)
Popular searches
IT Help Desk Technician - Level 1
VC3Calgary, AB, Canada- Full-time
Job Description
Job Description
Description
Are you passionate about IT? Do you enjoy working in a customer service setting? Do you excel in a fast-paced and dynamic work environment?
Culture is an integral part of working at CompuVision. Our company values represent the most important values, the ones we live by : Passionately Curious We challenge the status quo, seek continual improvement and are constantly learning.
Go Beyond, We show that we care through positively impacting others through our actions, properly communicating expectations and executing them consistently
Own It, We have courage to do what’s right, resolve to take responsibility, and grit to cross the finish line.
Serve as One, Together we are greater than the sum of our individuals, and teamwork is essential to success.
Our Noble Promise - “ Developing Growth Minded People ” - Is the driving force behind our values and why we do what we do.
Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance and support to CompuVision clients related to computer systems, hardware, or software. They are also responsible to respond to client inquiries, running diagnostic programs, isolating problems, and determining and implementing solutions with a defined scope of support.
Key Responsibilities
- Provide end user support to inbound phone requests from CVS clients.
- Triage inbound service requests from CVS clients and determine the appropriate course of action to resolve the issue.
- Use the “Issue identification” model to identify problems with client computers.
- Install, modify and repair computer hardware & software.
- Run diagnostic programs to resolve computer problems.
- Tier 1 server & Network device management. (Connectivity issues & New user setup)
- Resolve technical problems with WAN & LAN issues
- Follow-up with clients to assure issue resolution
- Escalate out of scope issues to ROC II team.
- Train and educate CompuVision clients on technical standards.
Additional Responsibilities :
Skills Knowledge and Expertise
Windows 7, 8, & 10
Windows Server 2008 R2, 2012 R2, 2016
Thank you for your interest in CompuVision. We appreciate all applications; however, only those candidates selected for an interview will be contacted.