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Help desk technician Jobs in Calgary, AB

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Help desk technician • calgary ab

Last updated: 2 days ago
  • Promoted
IT Help Desk Technician - Level 1

IT Help Desk Technician - Level 1

VC3Calgary, AB, Canada
Full-time
Are you passionate about IT? Do you enjoy working in a customer service setting? Do you excel in a fast-paced and dynamic work environment?. Culture is an integral part of working at CompuVision.Our...Show moreLast updated: 30+ days ago
Order Desk Coordinator

Order Desk Coordinator

Equation Staffing SolutionsCalgary, Alberta, Canada
Permanent +1
Quick Apply
Our client is a global leader in industrial heating equipment, and they are immediately seeking a temporary Order Desk Coordinator to help them through their busy season! .Manage ERP systems ...Show moreLast updated: 7 days ago
Front Desk Agent

Front Desk Agent

Marriott Hotels ResortsCalgary, AB, CA
Full-time
Our jobs aren’t just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative t...Show moreLast updated: 5 days ago
IT Consultant / MSP Help Desk

IT Consultant / MSP Help Desk

Intelica Solutions Inc.Calgary, AB, CA
Full-time
MSP dedicated to supporting servers, networks, cloud technology, cybersecurity, workstations and applications.Our highly skilled team designs, implements, supports, and manages businesses’ IT requi...Show moreLast updated: 21 days ago
Order Desk Clerk

Order Desk Clerk

GreenFox IncCalgary, AB, CA
Full-time
Be part of a team that builds more than windows and doors; we build trust, reliability, and community.Alberta for our superior products, expert installation, and exceptional customer service.As a p...Show moreLast updated: 21 days ago
Service Desk Analyst

Service Desk Analyst

Aecon ConcessionsCalgary, AB, CA
Full-time
Location : Toronto, ON Canada; Edmonton, AB Canada; Calgary, AB Canada; Vancouver, British Columbia Canada.Operating Sector : Information Services. Position Title : Service Desk Analyst.If we can’t do ...Show moreLast updated: 30+ days ago
General Help

General Help

AramarkCalgary, AB, CA
Full-time
Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in the level of service and safety we provide! As a General Utility Worker on our team of other service stars, yo...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Concord Hospitality EnterprisesCalgary, AB, CA
Full-time
At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigu...Show moreLast updated: 21 days ago
Order Desk Coordinator

Order Desk Coordinator

Kerridge Concrete Ltd.Calgary, AB, CA
Full-time
Get AI-powered advice on this job and more exclusive features.This range is provided by Kerridge Concrete Ltd.Your actual pay will be based on your skills and experience — talk with your recruiter ...Show moreLast updated: 7 days ago
IT Help Desk L1

IT Help Desk L1

Fastco CanadaCalgary, AB, CA
Full-time +1
Full-time, Permanent Position |.Reporting to the IT Help Desk Manager, the IT Help Desk – L1 will have the hands-on responsibility for supporting and continuously improving Fastco’s IT infrastructu...Show moreLast updated: 30+ days ago
Bilingual IT Support Analyst (Level I) - Help Desk

Bilingual IT Support Analyst (Level I) - Help Desk

Long View SystemsCalgary, AB, CA
Full-time
An IT services provider in Calgary is looking for a bilingual French-English Technical Support Analyst (Level I).The role involves providing top-level support for IT systems and requires effective ...Show moreLast updated: 30+ days ago
Help Desk Specialist

Help Desk Specialist

AkkodisCalgary, AB, CA
Part-time
Help Desk Support Technician (Part-Time).Professional Services Engagement – B2B (Incorporated Entities Only).Akkodis is seeking a Help Desk Support Technicianfor a contract position with a client i...Show moreLast updated: 4 days ago
Help Desk Support - Tier I

Help Desk Support - Tier I

CB CanadaCalgary, Alberta, Canada
Permanent
Robert Half is hiring now for an experienced Help Desk Support to fulfill a Contract / Temporary role for our Calgary area Client. You will provide onsite technical support and maintenance for the Cli...Show moreLast updated: 30+ days ago
Help Desk

Help Desk

TekWissen LLCCalgary, Alberta, Canada
Full-time +2
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed s...Show moreLast updated: 7 days ago
Managed IT Service Desk Technician T2, Sr. Associate

Managed IT Service Desk Technician T2, Sr. Associate

Rsm Us Llp.Calgary, AB, CA
Full-time
Managed IT Service Desk Technician T2, Sr.Associate page is loaded## Managed IT Service Desk Technician T2, Sr.Associatelocations : Calgarytime type : Full timeposted on : Posted Todayjob requis...Show moreLast updated: 2 days ago
  • Promoted
Help Desk Analyst

Help Desk Analyst

Targeted TalentCalgary, AB, Canada
Full-time
We are looking for a dynamic customer service oriented Help Desk Analyst to join our client's IT team.The right candidate has an in-depth knowledge of PC operating systems and configuration, in...Show moreLast updated: 30+ days ago
IT Help Desk Analyst

IT Help Desk Analyst

Chatters Limited PartnershipsCalgary, Alberta, Canada
Full-time +1
At Chatters were not just a company were a community.Were passionate about beauty technology and creating exceptional experiences. As we continue to grow our national retail network and e-commerce ...Show moreLast updated: 30+ days ago
Managed IT Service Desk Technician T2, Sr. Associate

Managed IT Service Desk Technician T2, Sr. Associate

RSMCalgary, Alberta, Canada
Full-time
We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full ...Show moreLast updated: 3 days ago
Service Desk Analyst

Service Desk Analyst

ESW ITCalgary, AB, CA
Full-time +1
ESW-IT is an established IT Consulting Firm providing end-to-end IT services and solutions to small, mid-sized, and enterprise businesses. At ESW-IT, we are focused on helping clients achieve their ...Show moreLast updated: 4 days ago
People also ask
IT Help Desk Technician - Level 1

IT Help Desk Technician - Level 1

VC3Calgary, AB, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description

Are you passionate about IT? Do you enjoy working in a customer service setting? Do you excel in a fast-paced and dynamic work environment?

Culture is an integral part of working at CompuVision. Our company values represent the most important values, the ones we live by :   Passionately Curious We challenge the status quo, seek continual improvement and are constantly learning.

Go Beyond, We show that we care through positively impacting others through our actions, properly communicating expectations and executing them consistently

Own It, We have courage to do what’s right, resolve to take responsibility, and grit to cross the finish line.

Serve as One, Together we are greater than the sum of our individuals, and teamwork is essential to success.

Our Noble Promise - “ Developing Growth Minded People ” - Is the driving force behind our values and why we do what we do.

Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance and support to CompuVision clients related to computer systems, hardware, or software. They are also responsible to respond to client inquiries, running diagnostic programs, isolating problems, and determining and implementing solutions with a defined scope of support.

Key Responsibilities

  • Provide end user support to inbound phone requests from CVS clients.
  • Triage inbound service requests from CVS clients and determine the appropriate course of action to resolve the issue.
  • Use the “Issue identification” model to identify problems with client computers.
  • Install, modify and repair computer hardware & software.
  • Run diagnostic programs to resolve computer problems.
  • Tier 1 server & Network device management. (Connectivity issues & New user setup)
  • Resolve technical problems with WAN & LAN issues
  • Follow-up with clients to assure issue resolution
  • Escalate out of scope issues to ROC II team.
  • Train and educate CompuVision clients on technical standards.

Additional Responsibilities :

  • Maintain accurate and up to date documentation through the change management process.
  • Maintain accurate and real time up to date timesheets.
  • Attend monthly training & team meetings as required.
  • Participate in the on-call rotation (1 week every 3-4 months
  • Skills Knowledge and Expertise

  • At least 1-year practical experience in a technical support position or recent technical education experience in a post-secondary environment.
  • At least 1-year demonstrated experience managing & working with the following technologies :
  • Windows 7, 8, & 10

  • Microsoft Office Suite (2010 & Newer)
  • Windows Server 2008 R2, 2012 R2, 2016

  • Active Directory
  • DHCP
  • DNS
  • Terminal Services
  • Microsoft Exchange 2007, 2010, 2013
  • Office 365
  • Thank you for your interest in CompuVision. We appreciate all applications; however, only those candidates selected for an interview will be contacted.