Talent.com
CB Canada
Help Desk Support - Tier ICB Canada • Calgary, Alberta, Canada
Help Desk Support - Tier I

Help Desk Support - Tier I

CB Canada • Calgary, Alberta, Canada
30+ days ago
Salary
CA$22.80–CA$26.40 hourly
Job type
  • Permanent
Job description
Ref ID: 05000-0012388170

Classification: Help Desk Analyst I

Compensation: DOE

Robert Half is hiring now for an experienced Help Desk Support to fulfill a Contract/Temporary role for our Calgary area Client. You will provide onsite technical support and maintenance for the Client’s IT infrastructure. We are searching for a candidate with top-notch technical knowledge and outstanding customer service skills to provide technical support including troubleshooting, installations, updates etc., as well as documenting all incidents in the ticketing system, and supporting the larger team with customer and project support. This role is located in the Calgary, AB. area.

WHAT YOU GET:

Our client offers a competitive wage and the opportunity to work in a team-oriented and supportive environment gaining knowledge and skills. If you think you have what it takes to join this innovative organization, please submit your details online today!



Job Requirements:

MUST HAVES:

  • 2 + years of proven working experience in providing Tier I help desk support in fast paced working environment
  • Excellent PC/OS/Software troubleshooting skills
  • Above average communication and interpersonal skills – open and honest communication ability to quickly understand and accurately interpret meaning, purpose and importance
  • Knowledge of security systems & access control knowledge
  • Exceptional analytical skills and problem-solving competencies, with the ability to devise creative, workable solutions within established policies
  • Must be highly organized with great attention to detail and providing quality results
  • An enquiring mind with the ability to think outside the box and search for answers

This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, please submit your resume online today and please reference # 05000-0012388170 in your communications.



Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. https://www.roberthalf.ca/en/mobile">Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2022 Robert Half. By clicking “Apply Now,” you’re agreeing to https://www.roberthalf.ca/en/terms-of-use">Robert Half’s Terms of Use.

Create a job alert for this search

Help Desk Support - Tier I • Calgary, Alberta, Canada

Similar jobs

Senior Technical Support Specialist Driving IT Excellence

Nesto CloudCalgary
Full-time

Take a step forward in your career as a Senior Technical Support Specialist, optimizing support processes in a vibrant IT landscape.Provide unparalleled user support with cutting-edge tools and col... Show more

 • Promoted

Analyst, IT Service Desk

FYidoctorsCalgary
Full-time

Innovation and Information Technology.Join our dynamic team as an Analyst, IT Service Desk! As the first point of contact, you’ll play a crucial role in ensuring smooth operations and resolving IT ... Show more

 • Promoted

Help Desk Analyst - Senior (Remote) JP850

PathlionCalgary, Alberta, Canada
Remote
Full-time

The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Ed... Show more

 • Promoted

Help Desk Level 2

AkkodisCalgary, AB, CA
Full-time

Initial end date March 31, 2027.On behalf of our client located in Calgary, we are recruiting for a Help Desk Level role to provide support to a large user base.This role is primarily onsite in Cal... Show more

 • Promoted

Canada Regional Lead - Service Desk and On-site Technology Support

Ernst & Young Advisory Services Sdn BhdCalgary
Full-time

Canada Regional Lead - Service Desk and On-site Technology Support.Other locations: Primary Location Only.At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a global... Show more

 • Promoted

IT Consultant / MSP Help Desk

Intelica Solutions Inc.Calgary, AB, CA
Full-time

MSP dedicated to supporting servers, networks, cloud technology, cybersecurity, workstations and applications.Our highly skilled team designs, implements, supports, and manages businesses’ IT requi... Show more

 • Promoted

Onsite Deskside Support Specialist

Compugen IncCalgary
Full-time

A leading technology firm located in Calgary is seeking a Deskside Support Analyst to provide onsite technical support within a large enterprise environment.The candidate will be responsible for tr... Show more

 • Promoted

Inside Sales & Operations Support – Building Materials

GMS CanadaCalgary
Full-time

A leading building materials distributor in Calgary seeks a motivated Inside Sales - Order Desk professional to assist customers, manage inquiries, and provide product knowledge on construction mat... Show more

 • Promoted

Help Desk Technician (Canada Summer Job)

TheseedCalgary, AB, CA
Full-time +2

Through hands‑on learning, mentoring, and exposure to real‑world IT environments, the student will:.Gain applied experience in IT support, hardware/software troubleshooting, systems administration,... Show more

 • Promoted

Desk Adjuster - Level 1

Crawford Legal Advokatfirma AsCalgary
Full-time

We are currently recruiting for a Desk Adjuster Level 1to join our team in Canada.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.The succ... Show more

 • Promoted

Remote Clinical Service Desk Agent - 24/7 Support

NTT DATA North AmericaCalgary, AB, CA
Remote
Full-time

A leading technology services company is seeking a Clinical Service Associate to provide support in a remote capacity from Halifax, Canada.This role involves handling inbound customer calls related... Show more

 • Promoted

Senior Technical Support Specialist Driving IT Excellence

nestoCalgary
Full-time

Take a step forward in your career as a Senior Technical Support Specialist, optimizing support processes in a vibrant IT landscape.Provide unparalleled user support with cutting-edge tools and col... Show more

 • Promoted

MoeGo Support Specialist II Position

MoeGoCalgary, AB, CA
Full-time

MoeGo is hiring a Support Specialist II for its remote Customer Support team across Canada.Take your customer service career to new heights by managing complex inquiries and improving service deliv... Show more

 • Promoted

Tier 1 - Customer Experience Representative

Moby BusinessCalgary
Full-time

Moby (a division of Western Fibre Communications Corp.Technology, Customer Support, Technical Support, Problem‑Solving, Organized, Attention to detail, Team Collaboration, Continuous Learning, Adap... Show more

 • Promoted

Level 3 Help Desk Operations Expert

Symbiotic GroupCalgary
Full-time

Join a dynamic role as a Level 3 Help Desk Operations Expert.Focus on infrastructure operations, ticket management, and ensure high-quality service for user support in Calgary.In this on-site posit... Show more

 • Promoted

Inside Sales & Operations Support – Building Materials

Shoemaker Drywall Supplies LtdCalgary, AB, CA
Full-time

A leading drywall supplier in Calgary is looking for an Inside Sales - Order Desk representative to support operations and assist customers.The role involves greeting customers, managing phone inqu... Show more

 • Promoted

Lead Deskside Analyst & IT Support Lead

MicroserveCalgary, AB, CA
Full-time

A leading technology solutions provider in Calgary is seeking a Lead Deskside Analyst to supervise onsite operations.The ideal candidate will have 3-5 years of deskside support experience and will ... Show more

 • Promoted

Bilingual IT Support Analyst (Level I) - Help Desk

Long View SystemsCalgary, AB, CA
Full-time

An IT services provider in Calgary is looking for a bilingual French-English Technical Support Analyst (Level I).The role involves providing top-level support for IT systems and requires effective ... Show more

 • Promoted

L1 Support Hero

GAM TechCalgary, AB, CA
Full-time

GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions.Our mission is to create fun, success, and innovation... Show more

 • Promoted

Direct Support Specialist Okotoks

CBI Home HealthCalgary, AB, CA
Full-time

Direct Support Specialist – Okotoks, AB.Okotoks is south of Calgary with no public transportation from Calgary.This position requires you to be available to work each Tuesday and Thursday from 10:0... Show more