Director software engineering Jobs in Surrey, BC

Join our team and what we'll accomplish together

At TELUS, we're driving digital evolution through engineering excellence and frictionless customer experiences. As the Director of MyTELUS Digital Experiences, you'll lead the technical strategy and development of our My TELUS App and Web experiences, serving millions of customers monthly. Your leadership will create an environment that promotes excellence in innovation, results and team engagement, working alongside a supportive organization who share your passion for exceptional customer experiences.

In this high-impact leadership role, you'll define and execute the strategic vision for MyTELUS, leading a technical delivery team of specialists to build frictionless, intuitive, and personalized customer experiences. Your mandate is broad : from championing engineering excellence and platform scalability to embedding agility and continuous improvement across delivery practices.

You will be a key member of our Sales Experience Engineering leadership team, collaborating closely with peers across Product, Operations, Marketing, and the broader CIO organization to ensure our platforms not only meet today's needs, but are built for what's next.

You're someone who brings equal passion for technical innovation, operational excellence, and team development-creating a high-performing, values-driven environment where people do their best work. This role is for a bold leader who's excited to transform how Canadians engage with TELUS every day.

What you'll do

You'll lead technological innovation and oversee multiple engineering teams; Align technical initiatives with customer experience and business objectives; Collaborate with executives and cross-functional teams to achieve Engineering Excellence; Build high-performing teams and foster a culture of innovation; Balance strategic planning with agile delivery.

Engineering excellence and strategic leadership :

• Develop and execute a comprehensive technical vision for TELUS's digital platforms
• Drive innovation by implementing emerging technologies and methodologies
• Provide senior-level guidance on best practices and architectural standards
• Oversee project portfolios and ensure timely, high-quality delivery
• Lead continuous improvement initiatives in development processes
• Collaborate with Product groups to support a digital roadmap
• Partner with executives to align engineering efforts with business goals
• Establish partnerships with various communities of practice

Lead a global organization :

Drive operational excellence :

What you bring

At TELUS, we believe in the power of technology to connect people and improve lives. Join us in creating exceptional experiences that make a real difference. We're excited to explore how your unique talents can contribute to our mission and drive digital transformation for millions of customers.

Salary Range : $145,000-$217,000

Performance Bonus or Sales Incentive Plan : 30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as :

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We're into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS's fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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