Data collection • saanich bc
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
As a Kitchen Assistant, you’ll play a key part in the kitchen ensuring a busy service runs smoothly.You’ll make sure everything is well stocked, clean, and the team around you have everything they ... Show more
All successful candidates are required to join our team and work at our Langford/Victoria office location.Plexxis does not offer remote work opportunities.The successful individual will analyze cus... Show more
Technical Services Project Manager.This role is responsible for overseeing environmental and hazardous waste projects from quotation through execution and ensuring all work is completed safely, on ... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Senior POD Lead/Scrum Master to orchestrate data enablement delivery for a lakehouse transformation.Manage pod velocity and capacity planning across multiple workstreams.Facilitate collaboration be... Show more
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology.Founded in 2001, we deliver cloud consulti... Show more
The Parts Driver is responsible for delivering and picking up parts and equipment for the dealership.At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with i... Show more
Job Title: Data Entry Clerk Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to participate in Natio... Show more
Job Title: Assistant Community ManagerPrimary Location: Victoria, BCJob Status: Full Time, PermanentPacific Cove Properties is a BC-owned and operated property management and development company pr... Show more
Merchandising Consultants Associates.At MCA, we take pride in being a leading Canadian Merchandising Company, providing top-notch services to Retailers and Consumer Packaged Goods companies across ... Show more
Senior Maximo Systems Developer-Integrator (10+ years) to lead the implementation of MAS-Manage using IBM Maximo Application Suite, Red Hat OpenShift, and Oracle integrations.Join a large-scale ent... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
JOB FILLED Hello there! I am seeking a responsible house sitter in Victoria, British Columbia to help with mail collection and plant care while I am away.The ideal candidate should be reliable, tru... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Our Financial Services Client is looking for a.Data Engineering Team Lead to provide technical leadership and direction for the organization’s data engineering capabilities.The role sets engineerin... Show more
Emterra Group is a dynamic, growth-oriented, and safety-focused group of companies.With customer service and safety as our focus, we are looking for an energetic and driven employee to support our ... Show more
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
