Customer support representative Jobs in Montreal, QC

Job Description

The Payroll Master is responsible for the complete payroll processing for employees located in Quebec, British Columbia, the United States and India. This role requires an in-depth knowledge of local and federal laws and regulations, as well as the ability to ensure payroll accuracy and compliance. The Payroll Master works closely with HR and finance teams to ensure efficient and accurate payroll management.

We have moved to a 24 yearly pay period cycle to simplify the payroll process

Key Responsibilities :

Payroll Processing and Accounting :

Manage and coordinate payroll cycles with ADP comprehensive services to ensure accurate and timely payment to all employees.

Perform payroll-related journal entries, reconcile vacation balance with General ledger, and reconcile payroll with general ledger accounts.

RRSP : ensure the appropriate amount of RRSPs are transferred on behalf of employees to Manulife

Regulatory Compliance and Year-End Reporting :

Ensure compliance with local and federal payroll regulations.

Stay updated on changes in payroll laws and regulations and implement necessary adjustments.

Prepare and file year-end summaries as required by law,  including annual tax filings and year-end reports.

Coordination with HR and Finance :

Work closely with HR to ensure accurate employee records, including new hires, terminations, and changes in salary or benefits.

Work closely with the finance department to reconcile payroll-related accounts and prepare payroll variance  analysis and reconciliation to the general ledger.

Employee / Audit Support :

Validate and process the employee expense reports

Prepare and send communication related to employees regarding payroll

Respond to employee inquiries regarding payroll inquiries, providing clear and timely responses.

Prepare and provide payroll records for external auditors.

Address audit findings and implement corrective actions as needed.

Continuous Improvement :

Identify and implement improvements to streamline payroll processes and  enhance the efficiency of payroll processes.

Participate in the HRIS implementation for the payroll module

Qualifications

You have 5+ years of experience in payroll management.

You have a payroll certification.

Excellent attention to detail, organizational skills, and problem solving abilities

You are bilingual (proficient in French and English).

Proficiency with payroll software ( ADP, Surepayroll )

Working conditions :

Contract : Permanent, full time (40h / week)

Working mode : Hybrid (2 days at the office / week)

Additional Information

By joining MEDFAR, you will be part of a purpose-driven organization whose product is disrupting and digitizing health care, making doctors’ and healthcare workers’ lives easier, while enabling better patient health outcomes. Becoming a MEDFARian also means having the opportunity to be part of an innovative community and working in a dynamic environment where your work will have a meaningful and tangible effect not only on your team and the business but most importantly on the healthcare industry.

Remote work and flexibility (supporting work-life balance)

RRSP contribution

Healthcare insurance from day one

Paid time off : 3 weeks + 1 additional week between Christmas and New Year

Annual training allowance ($1,500) to support your professional development

An onboarding program to help you get familiar with our environment and the digital healthcare field

Al l IT equipment is provided , with additional gear if needed

Interna l growth opportunities (promotions, internal mobility)

Support from a wellness and social committee , with initiatives to foster team cohesion, mental health, and employee well-being

A company culture focused on transparency, collaboration, and innovation

Join a dynamic and innovative environment where your work has a real and wide-reaching impact, helping to modernize healthcare in Canada and internationally

With offices around the world, fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and / or customers in other provinces or countries, bilingualism enables us to communicate in both languages while promoting the use of French.

At MEDFAR, we value diversity, equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported, regardless of their background, identity or abilities.As part of our commitment to a fair and inclusive recruitment process, we offer accommodation to candidates who request it. If you need accommodation during your interview, please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program ( EEOP ). We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples and people with disabilities. When applying, we invite you to complete this section, which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory, but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process, please consult this guide .