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Customer service trainer Jobs in Toronto, ON

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Customer service trainer • toronto on

Last updated: 17 hours ago
  • Promoted
Customer Service Representative

Customer Service Representative

BMOToronto, ON, CA
Full-time
Customer Service Representative.You will identify customer needs, provide advice, and support banking services through a collaborative, customer‑centric approach. Identify customer needs and initiat...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Executive

Customer Service Executive

CMC MarketsToronto, ON, CA
Full-time
Direct message the job poster from CMC Markets.Since launching in 1989, CMC Markets (CMC) has become one of the world's leading online financial trading businesses. CMC is listed on the London Stock...Show moreLast updated: 3 days ago
Customer Service Representative

Customer Service Representative

Randstad CanadaEtobicoke, Ontario, CA
Temporary
Quick Apply
Do you enjoy a fast-paced & fun work environment? Do you have a passion for organization and making customers happy? If so, we may have just the job for you!. We are currently looking for someon...Show moreLast updated: 1 day ago
Customer Service Trainee

Customer Service Trainee

Abstract Management GroupNorth York, ON, CA
Full-time
Quick Apply
Our marketing and consulting firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Trainee in the fast-paced, high-energy Marketing...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Interview HuntersToronto, ON, CA
Full-time
Quick Apply
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the clien...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Savers | Value VillageToronto, ON, CA
Full-time +2
Be among the first 25 applicants.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, o...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Fundraiser

Customer Service Fundraiser

Lamar Operations Inc.North York, ON, Canada
Full-time +1
We offer the training and support necessary to ensure that as the newest member of our team, you achieve optimal results and enjoy a rewarding and fulfilling work experience.Our culture stands out ...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Service Representative

Customer Service Representative

JukeboxToronto, ON, CA
Full-time
Customer Service Representative.Jukebox is a global online printing company serving customers who value the highest quality printing and customer services. Our team of print professionals is complim...Show moreLast updated: 17 hours ago
Customer Service Coordinator

Customer Service Coordinator

Explore!Toronto, Ontario, Canada
Full-time
Explore is an adventure travel expert focused on sustainable small group holidays which create stories to tell for a lifetime. From classic group tours and family adventures to walking wildlife and ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

University of Toronto PressToronto, ON, CA
Full-time +1
Join to apply for the Customer Service Representative role at University of Toronto Press.Join to apply for the Customer Service Representative role at University of Toronto Press.Get AI-powered ad...Show moreLast updated: 2 days ago
  • Promoted
Manager, Customer Service

Manager, Customer Service

Meridian OneCapToronto, ON, CA
Full-time
Meridian OneCap Credit Corp (MOCC) is an equipment and finance company providing a broad range of financial services to businesses throughout Canada. Our parent, Meridian Credit Union, has over 70 y...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Savers / Value VillageToronto, ON, Canada
Full-time +1
Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Annabella Bai - Desjardins Insurance AgentToronto, ON, Canada
Full-time
Customer Service Representative.Desjardins Insurance is a leading Canadian insurance provider that offers a wide range of insurance products and services to individuals and businesses.We are known ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

SaversToronto, ON, CA
Full-time +1
Description Position at Value Village.Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada, and Australia, we specialize in value-pri...Show moreLast updated: 3 days ago
Customer Trainer

Customer Trainer

Visier, IncToronto, ON, Canada
Full-time
Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy.Our innovative technology transforms the way that organisations make decisions, allowing th...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Primerica Financial ServicesToronto, Ontario, Canada
Full-time +1
About Primerica : At Primerica Financial Services we are committed to helping families and individuals achieve financial independence. We provide education tools and financial products that empower ou...Show moreLast updated: 23 days ago
Customer Service Representative

Customer Service Representative

Sublime ManagementToronto, ON, CA
Full-time
Quick Apply
We’re proud to represent industry-leading brands , delivering world-class products and services that keep people connected. We believe exceptional customer service is key to maintaining our cl...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Manager

Customer Service Manager

Axis CommunicationsToronto, ON, CA
Full-time
Please click on the following hyperlinks to review details.This will be considered together with our.Customer Service Manager page is loaded## Customer Service Managerlocations : CA - Toronto - O...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Specialist

Customer Service Specialist

Canadian ManufacturingToronto, ON, CA
Full-time
Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!.Founded in 1972, Convoy is North America’s trusted distributor of top-tier construction materials.With over 40 locatio...Show moreLast updated: 3 days ago
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Customer Service Representative

Customer Service Representative

BMOToronto, ON, CA
3 days ago
Job type
  • Full-time
Job description

Overview

Join BMO as a Customer Service Representative and deliver exceptional service to our customers and prospects. You will identify customer needs, provide advice, and support banking services through a collaborative, customer‑centric approach.

Responsibilities

  • Identify customer needs and initiate referrals to BMO colleagues.
  • Support customer requests for banking services, including handling transactions and inquiries.
  • Welcome customers warmly and meet their banking service and transactional needs with seamless execution.
  • Offer advice and guidance on available digital and self‑serve options to make banking with BMO easy, simple, and fast.
  • Review customer profiles and engage customers in a needs‑based conversation to identify potential opportunities and address everyday banking and credit card needs.
  • Escalate complex or unresolved customer situations to managers as required.
  • Contribute to meeting branch business results and the customer experience.
  • Support operational activities such as inventory management, escalated service requests, and filing.
  • Manage, load, and reconcile cash transactions between treasury and branch units.
  • Execute routine tasks within relevant service level agreements.
  • Act as a key member of a collaborative and versatile branch and market team.
  • Probe to understand customer personal banking and credit card needs, integrating marketing promotions and programs into conversations.
  • Organize work information to ensure accuracy and completeness.
  • Take initiative to find creative approaches that make each customer experience personal.
  • Look for ways to contribute to the ongoing improvement of the overall customer experience.
  • Work at multiple branches or through various channels based on market needs; schedule may differ week to week.
  • Follow risk and compliance processes and policies to safeguard customers’ assets and privacy.
  • Keep current with financial services marketplace, legal and regulatory environment, and uphold ethical standards.
  • Maintain current knowledge of personal banking products and integrate into conversations.
  • Identify and report suspicious patterns of activity related to money laundering.
  • Comply with legal and regulatory requirements for the jurisdiction.
  • Protect the Bank's assets in compliance with all regulatory and ethical requirements.
  • Perform initial problem solving within given rules and escalates when required.
  • Broader work or accountabilities may be assigned as needed.

Qualifications

  • No prior experience necessary; post‑secondary degree or certification in a related field desirable.
  • High‑level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in using social media, tablets, smartphones, online tools and applications.
  • Highly skilled at helping people who find digital applications intuitive.
  • Project a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self‑starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills – Basic (business environment).
  • Organization skills – Basic (business environment).
  • Collaboration & team skills – Basic (business environment).
  • Salary

    Salary Range : $34,750.00 – $47,250.00

    Pay Type : Salaried

    Benefits

    BMO offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. For more details visit : BMO Total Rewards

    About Us

    At BMO we are driven by a shared purpose : Boldly grow the good in business and life. We create lasting, positive change for customers, communities and our people. BMO is committed to an inclusive, equitable and accessible workplace.

    EEO Statement

    BMO is an equal opportunity employer and we celebrate diversity. We do not accept unsolicited resumes from any source other than directly from a candidate.

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