Customer service representative • ottawa on
Bilingual Customer Service Representative.Travel Insurance, Remote Work .Join the travel assistance and insurance services sector for our client through a permanent remote work opportunity.Enj... Show more
Job Description Turn your love of community into a career.Best Version Media is looking for a driven, community-minded sales professional to join us as a Media Sales Representative.About Best Vers... Show more
You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being ... Show more
BUILD YOUR CAREER AT BLACK & MCDONALD.Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical so... Show more
Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products and you&r... Show more
Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more
The Customer Service Representative III supports the administrative management of company's Québec’s non-regulated activities while delivering excellent service to both internal and external stakeh... Show more
Canada’s largest and fastest-growing propane distribution companies.We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellen... Show more
A Schneider Electric Field Service Representative Co-op or Intern role involves shadowing and assisting professional technicians with on-site equipment maintenance, diagnostic testing, and customer... Show more
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more
The Customer Service Representative at 1170 Heron Rd Ottawa works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and profes... Show more
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more
Are you an enthusiastic, results-driven individual with a desire for independence and flexibility in how you manage your workday? Do you want to make a meaningful impact in your community and in th... Show more
On-Target Earnings: $70,000 - $120,000+ per year.Most jobs put a ceiling on what you can earn.Half our team is on track to earn over $88K this year, and some of our top performers had never sold a ... Show more
Type: Full-Time Permanent position.Location: 140 Iber Rd, Stittsville, ON K2S 1E9.Are you problem-solving-oriented, like to deal with customers, and do various and non-routine tasks in a dynamic en... Show more
Be part of what makes us different.You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking it... Show more
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more
Are you looking for a career that will allow you to put your excellent social and negotiation skills to good use and to assist a varied clientele? You're rigorous, bilingual and would like to work ... Show more
Job Description
Bilingual Customer Service Representative
Travel Insurance, Remote Work
Start Date: October 14, 2026
Join the travel assistance and insurance services sector for our client through a permanent remote work opportunity. Enjoy a competitive salary, comprehensive group benefits, a wellness program, a retirement savings plan, and genuine opportunities for professional growth and development. In this role, you will support travelers, coordinate required services, and provide information about insurance coverage while delivering a high level of customer service.
What is in it for you:
• Hourly salary of $23.30.
• Permanent full-time position.
• Rotating schedule of 32-40 hours per week, based on operational needs.
• Availability required from 7 am-11 pm, Sunday through Saturday, including holidays.
• Business hours may change based on operational requirements.
• 3 weeks of vacation to support work-life balance.
• Comprehensive group benefits including health coverage with fully covered prescription drugs, as well as dental, life, and travel insurance.
• Retirement savings plan to support your long-term financial goals.
• Wellness program including a fitness center, physical activities, and health-related conferences.
• Opportunities for career advancement and professional development.
• Financial assistance program for continuing education.
Responsibilities:
• Answer incoming client calls and provide professional and empathetic support.
• Act as a resource person for insured members, their families, and medical facilities regarding coverage and benefits.
• Open claim files and direct clients to the appropriate healthcare providers.
• Explain travel insurance coverage, including applicable exclusions and maximum limits.
• Authorize certain medical tests and coordinate required services when necessary.
• Assist clients throughout the claims process and ensure appropriate follow-ups.
• Document interactions and transactions in the claims management system.
• Collaborate with various departments to resolve client requests and complaints.
• Maintain a high level of customer service in a fast-paced, team-oriented environment.
What you will need to succeed:
• College diploma or equivalent.
• Experience in customer service, telecommunications, or claims assistance.
• Bilingual in English and French to assist clients in both languages.
• A third language will be considered an asset.
• Excellent communication skills and professionalism.
• Strong customer service orientation.
• Ability to work in a dynamic, team-based environment.
• Strong computer skills including Microsoft Office and Internet use.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.
){kind=logo}
