Service Manager
BrandtCranbrook, CABrandt is currently seeking a Service Manager for our Cranbrook location.The Service Manager will be responsible for managing the sales and delivery of heavy duty; equipment after-market support se... Show more
Construction project manager Jobs in Cranbrook, BC
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Construction project manager • cranbrook bc
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Jr. QC Technician
ColasCRANBROOK, BC, CABritish Columbia and the Yukon Territory for over 30 years through decentralized business centers.Road construction, asphalt paving, aggregate production, hot mix asphalt and ready-mix concrete sup... Show more
Apprentice Pipefitter
FLINTCranbrook, BC, CACompany Description FLINT is a leading service provider in Canada's energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, an... Show more
Industrial Energy Manager
CanforCranbrook, BC, CACanfor is seeking a motivated and experienced Industrial Energy Manager to lead Strategic Energy Management initiatives for Canadian Solid Wood Operations.The Energy Manager has the responsibility ... Show more
Paint Sales Associate Part-Time - 7255 Cranbrook
The Home Depot CanadaCranbrook, BC, CAAre you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more
Industrial Energy Manager
CanforCranbrook, BC, CACanfor is seeking a motivated and experienced Industrial Energy Manager to lead Strategic Energy Management initiatives for Canadian Solid Wood Operations.The Energy Manager has the responsibility ... Show more
Electrical Site Supervisor
Rising Edge GroupCranbrook, BC, CARising Edge Group is an electrical contracting company founded in 2002, specialization in high-voltage electrical solutions that power critical infrastructure across North America.With operations i... Show more
Heavy Duty Mechanic Red Seal or Apprentice
GFL EnvironmentalCranbrook, BC, CanadaGFL Environmental is looking for a Red Seal Heavy Duty Equipment Technician to join our team in Cranbrook, BC!.At GFL, Heavy Duty Mechanics play a crucial role in keeping local neighborhoods clean ... Show more
Work From Home Product Tester
OCPACranbrook, British Columbia, CAProduct Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Events and Engagement Coordinator Indigenization and EDI
College of the RockiesCranbrook, BC, CANEvents and Engagement Coordinator Indigenization and EDIRegular Full-timeDuties: Reporting to the Executive Director, Indigenization & Equity, Diversity, and Inclusion (I-EDI), the Events and Engag... Show more
Consumer Research Panel Member
GL IncCranbrook, British ColumbiaProduct Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Remote Benefits Sales Representative
HMG CareersCranbrook, British ColumbiaThis full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more
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Auto Mobile Associate
019986 Hub International Canada West ULC (Canada West)Cranbrook, BCWe’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most.When you partner with us, you’re at the center of a vast network of risk, insurance,... Show more
Restaurant manager
Popeyes Louisiana KitchenCranbrook, BC, CanadaDetermine type of services to be offered and implement operational procedures.Ensure health and safety regulations are followed.Address customers' complaints or concerns.Plan, organize, direct, con... Show more
Electrical Journeyman & Apprentices
Techmation Electric & Controls LtdCranbrook, BC, CATechmation Electric & Controls Ltd.Industrial Electrical Journeyman & Apprentices.Candidates must have strong instrumentation industrial maintenance experience working within the Oil & ... Show more
Management Trainee
Enterprise HoldingsCranbrook, BC, CAStart your career with Enterprise Mobility! We’re.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can coun... Show more
- Oshawa, ON (from $ 150,000 to $ 312,500 year)
- Dorval, QC (from $ 134,574 to $ 225,000 year)
- Chilliwack, BC (from $ 86,894 to $ 225,000 year)
- Maple Ridge, BC (from $ 67,500 to $ 185,794 year)
- Yellowknife, NT (from $ 48,750 to $ 175,000 year)
- Barrie, ON (from $ 88,750 to $ 169,750 year)
- Brandon, MB (from $ 79,819 to $ 169,650 year)
- Richmond, BC (from $ 80,018 to $ 165,000 year)
- Richmond Hill, ON (from $ 80,018 to $ 165,000 year)
- Cambridge, ON (from $ 115,000 to $ 157,000 year)
Service Manager
BrandtCranbrook, CA12 days ago
Job type
- Full-time
Job description
Brandt is currently seeking a Service Manager for our Cranbrook location.
The Service Manager will be responsible for managing the sales and delivery of heavy duty; equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident mechanics.
Duties & Responsibilities
- Managing service workflow
- Enforcing standards, policies, and reporting practices are followed to established standards
- Development and management of the Service Department budget to meet financial and operational goals
- Preparing quotes for customer work orders; opening & closing work orders
- Inspect/operate customer equipment as part of resolving concerns/diagnostics
- Monitor service revenue and expenses monthly
- Ensure work is performed according to established safety and industry standards
- Reviewing employee performance against goals on an ongoing basis
- Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment
#LI-onsite
Required Skills
- Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
- Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
- Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
- Must be proficient in using work-related desktop applications and web-based productivity applications
- Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
- A recent driver's abstract will be required
Required Experience
- Demonstrates a strong commitment to occupational health and safety
- 5-7 years’ progressive, combined experience in service, management and business (i.e. journeyperson <
- Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership
- Demonstrated ability to organize work, set priorities, and achieve work related objectives and goals
- Demonstrates a strong customer service orientation, and exercises sound judgment when dealing with customers
- Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
- Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
- Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
- Must be proficient in using work-related desktop applications and web-based productivity applications
- Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
- A recent driver's abstract will be required