Adecco is currently hiring a full-time
Guest Experience Associate (Mandarin/English) for
Porsche in North York, ON. This is a great opportunity for a customer-focused professional who is passionate about creating exceptional experiences and delivering world-class service in a luxury automotive environment.
As the first point of contact for customers visiting the dealership, you will play a key role in creating a welcoming and personalized experience. If you enjoy building relationships, anticipating customer needs, and exceeding expectations, we'd love to hear from you.
- Pay Rate: $21.00/hour
- Location: North York, ON
- Job type: Temporary | Full-time
- Vacancy Status: This posting is for an existing vacancy .
Here's why you should apply: - Paid weekly accurate and on time
- Strong health and safety programs
- Medical and dental benefits once qualified
- Free training programs
- New and quicker onboarding process
Responsibilities: - Provide a warm and welcoming experience for all customers and guests
- Greet customers upon arrival and guide them through their dealership experience
- Escort customers to the appropriate Sales or Service team members
- Offer refreshments and ensure customer comfort throughout their visit
- Build and maintain positive relationships with current customers, prospects, and leads
- Facilitate introductions and communications between customers and dealership teams
- Brief team members on customer needs and preferences to support a seamless experience
- Conduct daily showroom inspections to ensure brand standards are maintained
- Monitor and maintain digital touchpoints and showroom technology
- Verify and update customer information accurately
- Support dealership events and customer engagement activities
- Assist with additional customer experience initiatives as required
Qualifications and Skills: - Fluent in Mandarin and English, both written and spoken
- Post-secondary education in Business, Hospitality, Communications, or a related field
- Experience working directly with customers, preferably within a premium, luxury, retail, hospitality, or automotive environment
- Previous experience in a similar guest services, concierge, or customer experience role is considered an asset
- Restaurant or hospitality experience is considered an asset
- Proficiency with Microsoft Office and Outlook
- Exceptional interpersonal and communication skills
- Positive, energetic, and professional demeanor
- Strong organizational and time-management skills
- Excellent attention to detail and ability to maintain confidentiality
- Ability to work independently with minimal supervision
- Passion for delivering exceptional customer experiences
- Must be legally eligible to work, and reside in Canada
Ready to represent one of the world's most iconic luxury brands? Apply today! Our dynamic team of recruiters will reach out if you qualify for this role.
At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.
Please reach out to learn how the Aspire Academy can upskill you into your next role.
@@j
#CAB665
