Client relations manager Jobs in Surrey, BC

Description

About FirstService Residential:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview:

As a Building Manager, you will be responsible for the day-to-day operation of the building to ensure excellent living experience for tenants. The ideal candidate will possess the ability to think quickly on their feet, have excellent tasks and time management, solve problems and create great relationships and a sense of community within the property.

Key Responsibilities:

• Perform daily inspections of the property (interior/exterior), and complete minor maintenance such as power washing and building repairs
• Schedule, meet, and oversee trades and other contractors in the building, ensuring projects are completed in a proper and timely manner
• Conduct administrative and clerical functions such as managing social room bookings; maintaining records, directories and manuals; distributing and controlling entry fobs; collecting/recording parking and other fees, post notices and enforce Strata bylaws and rules
• Report building issues and incidents in writing to Strata Property Manager and Strata Council
• Respond to residents' queries & requests promptly and professionally and sched resident move-ins/outs
• Respond to emergencies, assist first responders and execute emergency protocol as needed
• Perform monthly security inspections & procedures (generators, fire alarm, others) as required
• Work closely with and assist the Strata Property Manager, the on-site cleaning and front desk team, and Strata Council to ensure smooth building operation

Skills and Qualifications:

• At least one year of Building Manager experience in residential strata or commercial setting is required
• Excellent written and oral command of the English language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.
• Strong customer service and communication skills, verbally and in writing with residents, clients and support staff
• Experience with maintaining building and mechanical systems, and basic handyperson skills are strong assets
• Possess solid computer skills (Microsoft Office, internet, e-mail and messaging/text proficiency)
• Experience with new development is an asset.

Physical Requirements:

• Ability to patrol the property including stairs, hallways, interior, and exterior
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)
• Ability to lift 50 pounds
• Ability to use standard building equipment (vacuum, climb a ladder, mob, handyperson tools for minor maintenance, power washer, leaf blower, etc.)

What We Offer:

As a part-time associate, you will be eligible for access to our Employee Assistance Plan.

Shifts Available:

Saturday - Sunday 8am - 4pm

Compensation:

$22 per hour

Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.

Please ensure your resume has a valid number and email address you can be reached at.

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

IN2018

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.