Client relations manager Jobs in Surrey, BC

Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over 45 years, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

What's In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
• Attractive compensation with benefits and “other perks” such as tuition reimbursement.
• Employee Referral provides the opportunity to earn more while you work by referring one of the best you know.
• In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.
• We house the largest inventory to better service our customers and deliver on sales commitments.

Scope of Position:

The Vancouver Branch Manager is accountable for driving overall branch sales performance, including revenue growth, margin, and financial performance. This role sets the strategic direction, aligns branch objectives with corporate priorities, and drives execution across all functions to deliver sustainable growth. The position partners with senior leadership on key business decisions while building and leading a high-performing team, ensuring strong engagement, accountability, and excellence. Success is measured by achieving sales and margin targets, developing talent, strengthening market presence, and contributing to overall regional performance.

Key Responsibilities:

• Establish and execute branch-level strategy aligned with corporate objectives, with full accountability for revenue, margin, and overall financial performance.
• Drive sales growth through the development, coaching, and leadership of sales and support teams, fostering a high-performance culture.
• Provide strategic guidance, direction, and oversight of sales team to ensure alignment towards common goals.
• Lead the analysis of sales performance and review progress (daily, weekly, monthly) to inform decision-making and drive continuous improvement.
• Provide and lead customer calls, taking ownership of both sales and technical support discussions.
• Lead, deliver, and recommend product training initiatives that improve team effectiveness and build product knowledge.
• Develop and strengthen key account relationships through strategic customer engagement, including regular on-site visits.
• Oversee administrative and CSR functions within the branch who support the sales team.
• Conduct weekly sales meetings, resolve day-to-day personnel issues, represent the company to the local and industry community.
• Other duties as assigned.

Requirements:

• College/University Diploma required (Business, and/or sales & Marketing degree).
• Experience in wire and cable, distribution, or a related technical field is preferred.
• Ability to travel locally up to 30% of the time.
• Minimum 7-10 years of related experience.
• Previous management experience required.
• Proven leadership skills.
• Effective written and verbal communication skills.
• Proficient in Microsoft Office (Excel, PowerPoint and Word)

Benefits & Perks

• We offer a competitive salary, plus a full set of benefits, including:
• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.