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Support Analyst
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The Toronto-Dominion Bank (Canada)Toronto, ON, CanadaPopular searches
Support Analyst
Fidelity CanadaToronto, ON, Canada- Full-time
Join to apply for the Support Analyst role at Fidelity Canada .
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- Current work authorization for Canada is required for all openings.
- This is a regular, full-time position.
- You will be working on a pre-defined, remote schedule as part of Fidelity’s dynamic working arrangement.
- The working hours for this position will be Monday - Friday, rotating shifts between 8 : 00 AM - 8 : 00 PM.
Job Description
Please note the following :
Who We Are
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.
Business Overview
Fidelity Canada’s Service Desk is the first point of contact, delivering technology-related support and IT functions through various channels to around 2200 employees across Canada.
The Purpose of the Role
The Support Analyst provides first-level technical support to Fidelity employees. This entails tracking and coordinating support requests across all business lines of Fidelity Investments Canada Ltd.
What You Will Do
What We’re Looking For
The Expertise You Bring
We care about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.
Fidelity Canada is an equal opportunity employer
We are committed to fostering a diverse and inclusive workplace. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal / Native American status, or any other legally protected ground.
Accommodation during the application process
We welcome and encourage applications from people with disabilities. Accommodations are available upon request. If needed, please email us at FidelityCanadaStaffing@fidelity.ca.
No telephone inquiries or agencies, please. Only those selected for an interview will be contacted.
Why Work at Fidelity?
We are proud to have received numerous awards, including :
We also hold designations and awards recognizing our commitment to diversity, innovation, and excellence.
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