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Citrix engineer Jobs in Toronto, ON

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Citrix engineer • toronto on

Last updated: 19 days ago
  • Promoted
Support Analyst

Support Analyst

Fidelity CanadaToronto, ON, Canada
Full-time
Get AI-powered advice on this job and more exclusive features.Current work authorization for Canada is required for all openings. This is a regular, full-time position.You will be working on a pre-d...Show moreLast updated: 30+ days ago
  • Promoted
Staff Engineer (Principal Engineer)

Staff Engineer (Principal Engineer)

EmburseToronto, ON, Canada
Full-time
At Emburse, you’ll not just imagine the future – you’ll build it.As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordin...Show moreLast updated: 27 days ago
IT Specialist - IT Infrastructure & Service Delivery

IT Specialist - IT Infrastructure & Service Delivery

camhToronto, Ontario, Canada
Full-time
Courage Respect and Excellence.CAMH is implementing its Strategic Plan : .CAMH is more than a hospital it is a cause.CAMH is on a mission to change the way society thinks about and responds to mental...Show moreLast updated: 30+ days ago
Server (seasonal) - Aera

Server (seasonal) - Aera

Oliver & BonaciniToronto, Ontario, Canada
Full-time
Create a positive guest experience through interaction and adherence to the steps of service.Be knowledgeable of all food and beverage items in order to make recommendations.Ensure accuracy when en...Show moreLast updated: 30+ days ago
Network Engineer

Network Engineer

Randstad CanadaNorth York, Ontario, CA
Permanent
Quick Apply
My client is looking for a network Engineer to design, implementation, maintenance, and support of their infrastructure.This role requires a strong understanding of network protocols, security best...Show moreLast updated: 30+ days ago
Junior Support Analyst

Junior Support Analyst

The Citco GroupToronto, Ontario, Canada
Full-time
Citco is a global leader in fund services corporate governance and related asset services with staff across 50 office locations worldwide. For more information about Citco please visit.The Junior Su...Show moreLast updated: 30+ days ago
  • Promoted
Engineer

Engineer

Thyssen Mining Construction of CanadaOntario, ON, Canada
Full-time
As a recognized leader in the underground mine construction industry, Thyssen Mining provides a unique opportunity to work for a dynamic and growing contracting company that specializes in building...Show moreLast updated: 30+ days ago
  • Promoted
DevOps Engineer (Remote)

DevOps Engineer (Remote)

SoftdriveToronto, ON, Canada
Remote
Full-time
At Softdrive, we're a remote-first company on a mission to enable incredible and accessible human-computer interaction.We've reimagined virtual desktop infrastructure, creating a solution t...Show moreLast updated: 30+ days ago
Network Consultant

Network Consultant

Tundra Talent CommunityToronto, ON, Canada (On-site)
Full-time
Location : GTA (some onsite work).We are seeking senior individuals who have crafted / architected, built, configured and maintained the following systems and technologies : . Strong network architecture...Show moreLast updated: 30+ days ago
  • Promoted
Systems Administration Advisor

Systems Administration Advisor

Compunnel, Inc.Toronto, ON, Canada
Full-time
Service Desk / IT Support experience supporting a large enterprise of end users in an MS Windows / MS Office environment. A bachelor's degree in computer science or related field required.Must have 3+...Show moreLast updated: 29 days ago
  • Promoted
Engineer

Engineer

Toronto Business Enterprise.Toronto, ON, Canada
Full-time +1
Be among the first 25 applicants.This range is provided by City of Toronto.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Engineering & Constru...Show moreLast updated: 30+ days ago
  • Promoted
Lead Systems Engineer – Azure AD & IAM

Lead Systems Engineer – Azure AD & IAM

Quantum Technology Recruiting Inc. (QTR)Toronto, ON, Canada
Full-time +2
Direct message the job poster from Quantum Technology Recruiting Inc.Downtown Toronto (3 days on-site mandatory).Defined pension plan, generous vacation and PTO, 100% employer-paid health and medic...Show moreLast updated: 27 days ago
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Bilingual Quality Assurance Engineer

Bilingual Quality Assurance Engineer

McCarthy Tétrault LLPToronto, ON, Canada
Full-time
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to c...Show moreLast updated: 30+ days ago
Evening Server

Evening Server

Germain HôtelsToronto, Ontario, Canada
Full-time
Does listening to and advising others come naturally to you Were looking for an Evening Server who really enjoys taking care of people. This energetic person offers attentive service and knows how t...Show moreLast updated: 28 days ago
  • Promoted
Engineer

Engineer

Toronto Hydro CorporationOld Toronto, ON, Canada
Full-time
Are you ready to be a part of shaping the future of the utility industry? We are a leading utility company on the forefront of innovation, and we are looking for talented engineers to join our team...Show moreLast updated: 30+ days ago
Big Data Engineer

Big Data Engineer

CB CanadaToronto, Ontario, Canada
Permanent
Robert Half is hiring a Data Analytics Cloud Platform Engineer for a client that is rapidly expanding Downtown, Toronto.This is an exciting permanent opportunity. Please see the summarized informati...Show moreLast updated: 30+ days ago
  • Promoted
Performance Test Engineer II

Performance Test Engineer II

S&P GlobalToronto, ON, Canada
Full-time
Get AI-powered advice on this job and more exclusive features.The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our pr...Show moreLast updated: 19 days ago
Product Group Technology Lead II

Product Group Technology Lead II

The Toronto-Dominion BankToronto, Ontario, Canada
Full-time
The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.TD is committed to providing fair and equitable compensation opportunities to all colleag...Show moreLast updated: 30+ days ago
  • Promoted
Product Group Technology Lead II

Product Group Technology Lead II

The Toronto-Dominion Bank (Canada)Toronto, ON, Canada
Full-time
Product Group Technology Lead II page is loaded.Product Group Technology Lead II.Apply remote type Hybrid locations Toronto, Ontario London, Ontario time type Full time posted on Posted 7 Days Ago ...Show moreLast updated: 30+ days ago
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Support Analyst

Support Analyst

Fidelity CanadaToronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Support Analyst role at Fidelity Canada .

Get AI-powered advice on this job and more exclusive features.

  • Current work authorization for Canada is required for all openings.
  • This is a regular, full-time position.
  • You will be working on a pre-defined, remote schedule as part of Fidelity’s dynamic working arrangement.
  • The working hours for this position will be Monday - Friday, rotating shifts between 8 : 00 AM - 8 : 00 PM.

Job Description

Please note the following :

  • Current work authorization for Canada is required for all openings.
  • This is a regular, full-time position.
  • You will be working on a pre-defined, remote schedule as part of Fidelity’s dynamic working arrangement.
  • The working hours for this position will be Monday - Friday, rotating shifts between 8 : 00 AM - 8 : 00 PM.
  • Who We Are

    At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

    Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

    Business Overview

    Fidelity Canada’s Service Desk is the first point of contact, delivering technology-related support and IT functions through various channels to around 2200 employees across Canada.

    The Purpose of the Role

    The Support Analyst provides first-level technical support to Fidelity employees. This entails tracking and coordinating support requests across all business lines of Fidelity Investments Canada Ltd.

    What You Will Do

  • Serve Fidelity Canada employees with high-quality, professional service and technical support via telephone, chat, email, or in-person, ensuring all SLA and KPI metrics are maintained.
  • Utilize ServiceNow ticketing tool for management of Incident, Service Request & Problem items with a focus on minimal user & business impact, and achieving first call resolution.
  • Provide first-level technical support and accountability on core infrastructure services such as network connectivity, systems and applications access, Active Directory, Exchange / O365, SharePoint, Enterprise Mobility, VDI (Citrix), and Pulse VPN access.
  • Access Management - understand onboarding & offboarding processes to guide the business for logical & physical access, collaborating with the Access Management team as needed.
  • Provide user training on applications and technologies used in the organization, including Microsoft Windows and Apple systems.
  • Ensure timely resolution or escalation of incidents, with prompt communication of progress to end-users.
  • Create and maintain Knowledge Base articles for end-users and the technical team.
  • What We’re Looking For

  • 2+ years post-secondary education including completion of computer technical courses or equivalent work experience.
  • 1+ year work experience in a Service or Help Desk environment.
  • Proven technical understanding and experience in :
  • Windows 11 and Mac OS
  • Office 365
  • Active Directory (ActiveRoles Server)
  • Exchange and SharePoint
  • OneDrive
  • Microsoft Teams
  • Mobile OS - Apple iOS and Android
  • ServiceNow
  • The Expertise You Bring

  • Troubleshooting experience with desktops, laptops, virtual machines (Citrix), multifunction printers, LAN & wireless connectivity, Pulse Secure (VPN), and software installations.
  • Strong analytical and problem-solving skills.
  • A team player who can work well under pressure and in a fast-paced environment.
  • We offer flexible working arrangements - 100% remote, hybrid, and in-office options.
  • Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you.
  • Comprehensive health benefits starting on your first day, with up to $5000 annually for mental health services and therapy.
  • We care about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

  • Parental leave top-up to 100% of your salary for 25 weeks.
  • Up to $650 for home office equipment.
  • Generous time off policy, including 2 paid days annually to volunteer.
  • Diversity and inclusion programs, including active Employee Resource Groups.
  • Extensive professional development opportunities, including access to over 11,000 training courses, tuition reimbursement, and rewards for completing designations.
  • Fidelity Canada is an equal opportunity employer

    We are committed to fostering a diverse and inclusive workplace. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal / Native American status, or any other legally protected ground.

    Accommodation during the application process

    We welcome and encourage applications from people with disabilities. Accommodations are available upon request. If needed, please email us at FidelityCanadaStaffing@fidelity.ca.

    No telephone inquiries or agencies, please. Only those selected for an interview will be contacted.

    Why Work at Fidelity?

    We are proud to have received numerous awards, including :

  • Canada's Top 100 Employers
  • Greater Toronto's Top Employers
  • Canada's Top Family-Friendly Employers
  • Canada's Top Employers for Young People
  • Great Place To Work Certified
  • Best Workplaces for Inclusion
  • Best Workplaces for Mental Wellness
  • Best Workplaces for Today's Youth
  • Best Workplaces for Women
  • Best Workplaces in Financial Services & Insurance
  • Best Workplaces in Ontario
  • Most Trusted Executive Teams
  • We also hold designations and awards recognizing our commitment to diversity, innovation, and excellence.

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