Applications analyst Jobs in Markham, ON

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.

Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at .

Work location:

• This position will be based anywhere in Canada (with a preference for Calgary, Vancouver, or Toronto) and includes travel as part of the responsibilities.

Job Summary

The Advanced Applications Engineer based in Canada will provide advanced system training, design, deployment, programming, third-party integration, and troubleshooting for Q-SYS ecosystem solutions. This position involves extensive travel, primarily within the territory, to support channel partners and prospective users. The role focuses on reinforcing QSC’s credibility in the Integrated Audio, Video, and Control community while providing high-level support and training across Canada.

Key Tasks & Responsibilities (Essential Functions)

• Design and Implementation: Collaborate with Territory Manager, channel partners, and end users to design Audio, Video, and Control solutions.
• Training: Lead field training initiatives, develop and teach advanced training curriculum, and provide advanced-level seminars.
• System Support: Perform onsite programming, commissioning, and troubleshooting for Q-SYS professional services.
• Tradeshows and Presentations: Represent Q-SYS at trade shows and present technical topics.
• Product Development Support: Influence product development by reporting use cases and customer requirements.
• Internal Collaboration: Communicate product issues and customer needs to various internal divisions.
• Mentorship: Mentor other Systems Application Engineers and participate as a subject matter expert.
• Technical Demonstrations: Assist in building and programming technology demonstrations for trade shows.

Skills and Minimum Experience Required

• Bachelor of Science in a technical/engineering discipline or equivalent experience.
• Minimum 5 years in the professional audio-visual and control industry.
• Ability to present technical topics in various settings.
• Proficient in computer technologies, networked audio, video and control systems, DSP technology, and scripting languages like LUA.
• Desirable certifications include third-party control integration (Extron, Crestron, AMX), CTS, CTS-I, CTS-D, and IT certifications (CCNA, CCDA, Network+)

Travel Requirements

QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The range for this position is CAD $66,700.00 to $120,000.00. Placement within this range may vary, depending on the applicant’s experience and geographic location.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

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Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922-9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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