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Amazon flex Jobs in Vaughan, ON

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Amazon flex • vaughan on

Last updated: 1 day ago

IVR/Amazon Connect Specialist

Connex Telecommunications Inc.richmond hill, york region, Canada

IVR / Amazon Connect Specialist.The IVR / Amazon Connect Specialist is responsible for the design, configuration, implementation, testing, and ongoing support of Amazon Connect contact centre solut... Show more

Senior Manager, Paid Media (Digital Advertising)

Recruiting in Motionvaughan, york region, Canada
Permanent, Full-timePermanent, Full-time

Senior Manager, Paid Media (Digital Advertising).Four days in-office / one day remote.Our client is a growing beauty and personal care company with a portfolio of recognized consumer brands sold th... Show more

Senior Manager, Paid Media (Digital Advertising)

Recruiting In MotionVaughan, ON
CA$100,000.00–CA$130,000.00 yearlyCA$100,000.00–CA$130,000.00 yearly
Full-timeFull-time

Senior Manager, Paid Media (Digital Advertising).Four days in-office / one day remote.Our client is a growing beauty and personal care company with a portfolio of recognized consumer brands sold th... Show more

Fashion Retail Customer Experience Associate

Fossilvaughan, york region, Canada

Shape exceptional customer experiences in fashion retail as a Seasonal Sales Associate, combining professionalism, adaptability, and a passion for helping people.Support Fossil sales goals through ... Show more

Walmart Produce Stocker Bolton

Walmart Inc.bolton, on, Canada

Support fresh produce service at Walmart Canada in Bolton, Ontario, using stocking, organization, and customer service skills.Keep displays ready throughout varied retail shifts.As a Produce Stocke... Show more

Order Processor Vaughan Flex Pool

Fuze HR Solutionsvaughan, york region, Canada
PermanentPermanent

Process customer orders accurately as an Order Processor in Vaughan, using RF scanners and warehouse management systems across a flexible pool.Fuze HR Solutions is hiring Order Processors for a dis... Show more

Outpatient Therapy Assistant for Growth & Flex Hours

SE Healthrichmond hill, york region, Canada

SE Health is seeking a casual Therapy Assistant to support SE Rehab Health Clinic in Richmond Hill for outpatient rehab programs.The role involves assisting therapists, working in a team, and poten... Show more

Operations Consultant - Flex

Sephoravaughan, york region, Canada
Full-time, Part-timeFull-time, Part-time

Store Name/Number: ON-Vaughan Mills (0858).Address: 1 Bass Pro Mills Dr, Unit #232, Ontario, ON L4K 5W4, Canada (CA).Position Type: Non-guaranteed hours.Vacancy Status: This position is for an exis... Show more

Amazon Area Manager II Operations

Amazon Inc.bolton, on, Canada

Lead Amazon fulfillment operations in Bolton, Ontario, using people leadership and data-driven decisions to protect safety, quality, and delivery performance.As an Area Manager II, you will oversee... Show more

Brand Director

Recruiting In MotionVaughan, ON
CA$160,000.00–CA$180,000.00 yearlyCA$160,000.00–CA$180,000.00 yearly
Full-timeFull-time

On-Site | Full-time, permanent | 4 days in-office, 1 day remote.Our client is a growing beauty and personal care company with a portfolio of established brands across haircare, personal care, and b... Show more

Operations Consultant - Flex

Sephora USA, Incvaughan, york region, Canada
Full-time, Part-timeFull-time, Part-time

Store Name/Number: ON-Vaughan Mills (0858).Address: 1 Bass Pro Mills Dr, Unit #232, Ontario, ON L4K 5W4, Canada (CA).Position Type: Non-guaranteed hours.Vacancy Status: This position is for an exis... Show more

Part Time Flex Sales Associate

Pandoravaughan, york region, Canada
Part-timePart-time

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day.Our beautiful products empower people all around the world to express themselves.We are proud ... Show more

Part Time Flex Sales Associate

Pandora Jewelryvaughan, york region, Canada
Part-timePart-time

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day.Our beautiful products empower people all around the world to express themselves.We are proud ... Show more

Digital Marketing Specialist

TP-Link Canada Inc.richmond hill, york region, Canada
Full-timeFull-time

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi‑Fi devices.The company... Show more

Senior Human Resources Business Partner

Toromont Industriesvaughan, york region, Canada

Support business performance as a senior Human Resources Business Partner through leadership coaching, employee engagement, and strategic people programs.Work four days with client groups or from y... Show more

Walmart General Merchandise Associate

Walmartvaughan, york region, Canada

Deliver excellent customer service at Walmart Canada as a General Merchandise Associate in Vaughan, supporting product selection and sales-floor readiness.Maintain organized merchandise areas while... Show more

Estimating Electrical Engineer at Flex

Flextronics - The Flex Companyvaughan, york region, Canada

Enhance your career with Flex as an Estimating Electrical Engineer located in Vaughan, ON.Your role will focus on preparing cost analyses for manufacturing projects in relay and control panels esse... Show more

Sr. Engineering Manager

Flexvaughan, york region, Canada

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity... Show more

Marketing Coordinator

Fish RecruitNorth York, Ontario, Canada

We’re seeking a hands-on Creative Marketing Coordinator to produce high-volume, on-brand creative assets that drive paid media performance, social growth, and customer retention.This role works dir... Show more

General Labor Order Processor SR1

Fuze HRWoodbridge, ON, Canada
TemporaryTemporary

Now Hiring: Order Processors – 6 Openings.Location: Vaughan, ON (Flex Pool – Vaughan & Brampton).Shift: Monday to Friday | 12:00 PM – 8:30 PM.Employment Type: Temporary / Potential Temp-to-Permanen... Show more

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IVR/Amazon Connect Specialist

IVR/Amazon Connect Specialist

Connex Telecommunications Inc.richmond hill, york region, Canada
1 day ago
Job description

IVR / Amazon Connect Specialist

The IVR / Amazon Connect Specialist is responsible for the design, configuration, implementation, testing, and ongoing support of Amazon Connect contact centre solutions. This role works closely with technical teams, business stakeholders, and clients to build and maintain IVR applications, call routing, contact flows, queues, agent configurations, reporting, and integrations.

Key Responsibilities

  • Design, build, configure, and maintain Amazon Connect contact flows and IVR solutions.
  • Configure queues, routing profiles, hours of operation, prompts, quick connects, security profiles, and agent configurations.
  • Develop and support IVR functionality using Amazon Lex, AWS Lambda, APIs, and related AWS services.
  • Implement skills-based and attribute-based routing to support business and operational requirements.
  • Integrate Amazon Connect with CRM platforms, databases, APIs, and other third-party applications.
  • Support inbound and outbound voice solutions, call transfers, callbacks, voicemail, and self-service functionality.
  • Configure and troubleshoot contact attributes, Lambda integrations, routing logic, and error handling.
  • Participate in contact centre migrations from legacy or existing platforms to Amazon Connect.
  • Support solution design, requirements gathering, technical documentation, configuration, testing, UAT, deployment, and post-production support.
  • Troubleshoot call flow, routing, audio, agent, integration, and reporting issues across Amazon Connect environments.
  • Review CloudWatch logs and other AWS monitoring tools to identify and resolve technical issues.
  • Support Amazon Connect reporting, real-time metrics, historical metrics, Contact Trace Records, and dashboard requirements.
  • Work with Athena, QuickSight, or other reporting tools where required to support operational reporting and analytics.
  • Maintain technical documentation, configuration standards, call flow diagrams, and deployment procedures.
  • Follow change management and release processes when moving configurations between development, test, and production environments.
  • Work directly with business stakeholders and contact centre teams to translate operational requirements into technical solutions.
  • Provide technical guidance and support to administrators, operations teams, and other Amazon Connect resources.

Preferred Experience

  • Hands-on experience configuring and supporting Amazon Connect in production environments.
  • Strong understanding of IVR design, contact flows, queues, routing profiles, security profiles, and contact centre operations.
  • Experience with Amazon Lex, AWS Lambda, CloudWatch, APIs, and JSON.
  • Experience integrating Amazon Connect with external applications or CRM platforms.
  • Understanding of contact centre metrics including service level, ASA, occupancy, abandonment, handle time, and queue performance.
  • Experience with Contact Trace Records, Athena, QuickSight, or Amazon Connect reporting is an asset.
  • Experience supporting contact centre migrations, implementations, or platform upgrades.
  • Strong troubleshooting, documentation, communication, and stakeholder-management skills.

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