Grab & Go Attendant/Barista - Queen's Cross Food Hall (Eaton Centre)

Company Description

COMING SOON! A fresh culinary experience is coming to CF Toronto Eaton Centre with the arrival of Queen’s Cross, a new chef-driven dining concept created in partnership with Oliver & Bonacini Hospitality (O&B).

Slated to open in spring 2024, Queen’s Cross will transform 19,000 square feet of the south side of the shopping centre into a modern-day food emporium with seating to accommodate 300 guests.

Featuring a carefully curated collection of 15 unique food stalls along with a bar and café, the new concept offers exciting, high-quality and meaningful food experiences that reflects the diversity and vibrancy of downtown Toronto.

Job Description

A Grab & Go Attendant / Barista has a passion for customer service and is able to greet, prepare food & beverages, serve, and cash out guests with a smile.

An ability to work independently and as part of a team is important while creating an exceptional experience for all. Our Grab & Go Attendants / Baristas are fanatical about cleanliness and pay close attention to detail.

PRIMARY DUTIES & RESPONSIBILITIES

• Create a positive guest experience through interaction and adherence to the steps of service
• Answer questions and make recommendations on food, beverages and other restaurant functions and services
• Prepare cold and hot beverages to O&B standards
• Ensure accuracy when entering information into the POS system
• Monitor food quality and presentation standards
• Ensure guests are satisfied with their food and service
• Respond promptly and courteously to any guest request or concern
• Monitor the cleanliness of grab & go area and ensure all materials and areas are clean and free from clutter
• Follow standards for merchandising, stocking, rotating and storing grab & go products
• Be aware of any special requests, inclusive of guest allergies
• Complete opening, closing and side-duties efficiently and safely
• Follow all food safety standards and systems
• Other duties as assigned or required

Qualifications

• Prior barista experience desirable
• High attention to detail and cleanliness
• Passionate about customer service
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task and maintain a level of professional urgency and momentum
• Strong oral and written communication skills and ability to engage our guests
• Experience in a similar environment an asset

Additional Information