Sr Collections Analyst

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences.

The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested?

Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Credit Operations is looking for a dynamic, influential, and results-driven team member to be the next Senior Analyst, Collection Strategy & Credit Risk Policy.

As the Senior Analyst, Collection Strategy & Credit Risk Policy, you will be responsible for developing and implementing optimized and targeted Collection Strategy driven by credit risk models and segmentations that align with our business objectives while ensuring the maintenance of a healthy and balanced credit portfolio.

You will play a critical role in assessing credit risk, optimizing decisions, and enhancing overall collection timelines and strategy practices.

This position offers a unique opportunity to lead strategic initiatives and drive positive impact across the organization.

What you'll do :

• Collection Strategy Development : Develop and refine collection strategies to optimize portfolio performance, balancing risk and return objectives.
• Portfolio Analysis : Conduct in-depth analysis of credit portfolios, identify trends, and provide actionable insights to senior management.
• Collection Policy Optimization : Collaborate with cross-functional teams to optimize collection policies and procedures, ensuring compliance with regulatory requirements and industry best practices.
• Credit and Collection Scoring : support and maintain the development and validation of risk score models and guidelines, leveraging data analytics to enhance decision-making processes.
• Stress Testing and Scenario Analysis : Perform stress testing and scenario analysis to assess the resilience of the delinquency portfolio under adverse economic conditions, identifying potential areas of vulnerability.
• Risk Mitigation Strategies : Develop and implement risk mitigation strategies to address emerging collection risks and minimize potential losses.
• Performance Monitoring : Monitor the performance of collection strategies and initiatives, track key performance indicators, and make recommendations for adjustments or enhancements as needed.

What you'll bring :

• Bachelor's degree in Finance, Economics, Mathematics, Statistics, or a related field; advanced degree preferred.
• Minimum of 3 years of experience in collection credit operations or risk management in banking / telecommunications industry is required.
• Strong analytical skills with proficiency in data analysis and modeling techniques.
• Knowledge of credit risk modeling, credit scoring.
• Familiarity with regulatory requirements and industry standards related to credit risk and collections practices.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including :

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts : Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities :

o Self-driven career development programs (E.g. MyPath program)

o Rogers First : priority in applying to internal roles of interest

Wellness Programs :

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity :

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect :

15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check.

Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule : Full time

Shift : Day

Length of Contract : Not Applicable (Regular Position)

Work Location : 333 Bloor Street East (824), Toronto, ON

Travel Requirements : Up to 10%

Posting Category / Function : Reporting and Analytics & Analyst

Requisition ID : 314146

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.

We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work.

Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation.

We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.

Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes : Rogers Bank