RQ07853 - Software Developer - CRM - Senior

Responsibilities

Required to translate technical systems specificationsinto working tested CRM applications.

This includesdeveloping detailed programming specifications writing and / orgenerating code compiling datadriven programs maintaining andconducting unit tests.

Resolves and troubleshoots technical problems which arise duringthe use and operation of software packages includingtec

GeneralSkills

Experience in programming and analysis; specialized CRM softwarepackage support at the specified experiencelevel

Ability to collaborate with IT Professionals throughout theSoftware Development LifeCycle

Experience in structured methodologies for the development designimplementation and maintenance ofapplications

Experience in design code test debug and documentapplications

Experience in the use of object and / or third generation languagedevelopmenttools

Experience in one or more programminglanguages

Experience in application design latest design patters deploymentandtroubleshooting

Experience with relational and hierarchical databasetechnologies

Experience in the use of information retrieval packages using querylanguages

Experience with one or more communicationsprotocols

Experience in structured methodologies for the design developmentimplementation and maintenance ofapplications

Experience eliciting and documenting information from diversebusiness area stakeholders and subject matterexperts

Excellent analytical problemsolving and decisionmaking skills;verbal and written communication skills; interpersonal andnegotiationskills

Ateam player with a track record for meeting deadlines CRM SoftwareDevelopment Skills Knowledge and experience with specific CRMsoftware and anticipated future releases high availability solutiondesign andimplementation

Knowledge and experience with specific CRM enterprisearchitecture methodologies design standards andtools

Experience with middleware andgateways

Expertise in specific tools for CRM softwaredevelopment

DesirableSkills :

Knowledge and experience with programmingInternetreadyapplications

Knowledge and experience in rapid application development (RAD)methodologies

Knowledge and understanding of Information Management principlesconcepts policies andpractices

Experience with middleware andgateways

Experience reviewing analyzing and modifying product installationscripts including encoding testingdebugging

Ability to provide postimplementation support and resolve anypostimplementation technicalissues

Experience conducting design walkthrough sessions with projectteam

Knowledge and understanding of Accessibility for Ontarians withDisability Act (AODA) and related regulations andstandards

Ability to provide user and system documentation asrequired

Skills

Experienceand Skill SetRequirements

EvaluationCriteria : TechnicalSkills

TechnicalSkills

• Experiencewith Agilemethodologies
• Experiencewith Dynamics 365 Microsoft Power platform and Azure solutiondesign
• Workingknowledge of Dynamics interoperability integration and capabilitywith other Microsoft cloudtechnologies
• Workingknowledge of both low code development and custom development onDynamics365
• Workingknowledge with Dataverse design anddevelopment
• Workingknowledge of development in Azuretechnologies
• Workingknowledge of .NET C# JavaScript
• Workingknowledge of DevOps task boards pipelinesetc.

Experience

• Experiencewith cloud platforms such as Azure Dynamics 365 PowerPlatform
• Experiencewith Dynamics CRM Customer Service Workspace Agent experienceprofile Session templates workstream androuting.
• Experiencewith custom .Web API development ASP.NET. .Net Core EntityFramework Azure SQL DevOps CI / CD Pipelines etc.
• Proficiencyin all cloud service models : SaaS PaaS andIaaS
• Certificationsin Dynamics 365 and Azure arepreferred
• Experiencewith Agile methodologies including using kanban / task boards
• Extensiveexperience developing in Dynamics 365 Customer Experience (casemanagement Knowledge Management Customer Service Workspaceconfiguration) and power platform
• Experiencewith both low code development and custom development on Dynamics365

CommunicationSkills

• Strongcommunication skills to prepare documentation including but notlimited to; reports reviews assessments
• Ability topresent ideas and suggestions clearly and effectively and in a userfriendly manner; maintain a high level of customer service to bothinternal and externalclients
• Abilityto communicate designs and development in clear and understandablemanner

Requirements

MustHaves :

• 5years of experience in Softwaredeveloper
• Experiencewith Dynamics 365 MicrosoftPower platform and Azure solutiondesign
• Experiencewith custom. Web API development ASP.NET. .Net Core EntityFramework Azure SQL DevOps CI / CD Pipelines etc.

Developer