Service Now developer

About TCS :

Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years.

Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 615,000 of the world’s best-trained consultants in 55 countries.

The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India.

TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Skills and Responsibilities :

• Overall responsibility, including management, maintenance, upgrades, and improvements for IT Service Management application (ServiceNow) and underlying ITIL Processes.
• Worked on Various Web Services Integrations using SOAP and REST.
• Client sides Scripts, Glide API s, Inbound email Actions, SNOW OOB implementations.
• Experience in Server-Side Script- Business Rule, Script Include, Processors. REST API, Table APIs, SOAP web services.
• Experience in developing complex catalog and simple workflows using flow designer.
• Knowledge of working with the deployment of notification tool in ServiceNow instance.
• Used JDBC and ODBC of Data Sources for setting up the configuration database in ServiceNow.
• Good understanding and knowledge of all phases of the software development life cycle (SDLC) and familiar with methodologies like Waterfall, Agile / Scrum.
• Gathering business requirements from client and mold into technical aspects.
• Knowledge of SQL server queries. Implement Incident Management, Request Management, Change Management.
• ITIL tools, integrations within complex ITSM environment.
• Worked on integrations like LDAP, TIBCO, SCCM, using soap web services. Experience in SCCM for desktop
• Developing, testing, deploying, and updating workflows using flow designer and approval flows and rules
• Expertise in Java script, debugging, optimizing the performance, and working of Client Scripts, Catalog Client Scripts, Server-Side Scripting, UI scripts and UI Policies.
• Good knowledge of Business rules, activate plugins, manage data with tables, Import sets and Update sets, Control.
• system access and data security, Control access to the application and its records.
• Proficient in activities like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Process.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).

Should you require accommodations during the recruitment and selection process, please inform Human Resource.

Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period.

We invite you to continue to apply for other opportunities that match your profile.